What a fantastic experience! Returned my call promptly, researched to find the most suitable solution and best deal. Walked me through the online booking process… then waited on the phone to ensure I... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We are very happy with our experience with this storage place in Redland Bay East, on the Business Park. We had a reduced rate/special for the month we stored our belongings there. The booking was ea... See more
Company replied
Couldn’t recommend this storage facility highly enough, the easiest from start to finish, good sizes, secure and easily accessible every time I was there. Had my storage unit 18 months and never had... See more
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From the first emails to Swift Storage communication was clear and helpful. We utilised the storage for 2 months during the house move and access was simple and easy to use all off a phone app. The... See more
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Company details
- #6 of 8 best companies in Self-Storage Facility
- #4 of 6 best companies in Automobile Storage Facility
- #1 of 2 best companies in Boat Storage Facility
- #2 of 2 best companies in Records Storage Facility
- #2 of 3 best companies in RV Storage Facility
- #8 of 11 best companies in Storage Facility
About Swift Storage
Written by the company
At Swift Storage, we're dedicated to providing hassle-free storage solutions with a digital-first approach. With our easy-to-use online booking system and user-friendly app, customers can quickly reserve and access storage units from the convenience of their devices.
Our facilities are known for their cleanliness, security, and accessibility, ensuring that customers have a positive experience every time they visit.
We prioritise customer satisfaction and aim to exceed expectations with our exceptional service and support. Whether you're storing personal belongings or business inventory, Swift Storage offers peace of mind and convenience at every step of the process.
Join our community of satisfied customers and experience the Swift Storage difference today!
🚀 Swift Storage – Fast, Secure & Hassle-Free Self Storage
Written by the company
- Your space, your way – instant online booking and app access.
- Manage your storage entirely online with a seamless digital experience. No paperwork, no waiting – just easy, instant access when you need it.
- 🔐 Safe & Secure Storage You Can Trust
- State-of-the-art security to keep your belongings protected. Our facilities feature 24/7 CCTV surveillance, PIN-coded entry, and AI-powered monitoring at select locations for total peace of mind.
- 📱 Digital-First Convenience
- Self-storage, simplified – no office visits required. From booking to move-in, everything is done online. Use our secure app to access your unit anytime, anywhere.
- 📅 Flexible, No Lock-in Contracts
- Month-to-month rentals with no hidden fees. We keep it simple with straightforward pricing, no lock-in commitments, and complete control over your storage period.
- 📍 Convenient Locations Across Queensland
- Find the perfect storage solution near you. With multiple facilities across Queensland, we offer a range of unit sizes to fit your needs – whether you’re storing a few items or a full household.
- 🛠 Exceptional Customer Support
- Our friendly team is here to help when you need it. Got a question? Our expert team is always ready to assist with clear, helpful support.
- 💰 Honest Pricing, No Gimmicks
- Competitive rates with no unnecessary upsells. We offer fair, transparent pricing with no surprises – just great value storage.
- 🌟 Trusted by Thousands
- Real people, real experiences – see what our customers say! Join the many happy customers who trust Swift Storage for secure and hassle-free self-storage.
Contact info
4.7
Excellent
541 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Swift Storage
Thank you for the five-star review, Mick! We’re thrilled to hear that you received great service at Swift Storage - Yeppoon. We strive to provide excellent service to all our customers, and it’s wonderful to know that we’ve succeeded. Thanks for choosing Swift Storage and for sharing your positive experience!
the ease of entrance to depot & locker
the ease of entrance to depot & locker. access very simple. superb help when required over phone. would recommend.
25 February 2025
Reply from Swift Storage
Thank you for the wonderful review, Garth! We’re delighted to hear that you found the entrance and access to our depot and locker at Swift Storage - Hervey Bay to be easy and straightforward. It’s great to know that our phone support was there when you needed it and that you would recommend our services. We strive to provide seamless access and superb help to all our customers. Thanks for choosing Swift Storage and for sharing your positive experience!
incorrect App status reports
There is no urgency or understanding of my many customer complaints about the incorrect reporting of the status of my unit on the app. It has happened several times, I get lame excuses and nothing to resolve this issue.
26 February 2025
Reply from Swift Storage
Thank you for sharing your concerns about the app status reports for your unit. We recognize the frustration caused by the repeated issues you’ve encountered, and we appreciate your patience as we continue to investigate this matter thoroughly.
Your situation is indeed unique, and we are treating it with the seriousness it deserves. We are currently investigating the discrepancies in the status reports to ensure this does not occur in the future. In the meantime, we’re glad to hear that you are considering changing units as suggested. This will allow us to block off your current unit and conduct a more detailed investigation without the complication of ongoing use.
We are committed to resolving this issue and providing you with the reliable service you expect from us. Thank you for your ongoing communication and for allowing us the opportunity to make things right.
It's always clean
It's always clean, and the access is so easy and they provide a Trolley to use..
26 February 2025
Reply from Swift Storage
Thank you for the five-star review, Linda! We’re pleased to hear that you appreciate the cleanliness and easy access at our facility. It’s great to know that the availability of trolleys has added convenience to your experience. We strive to provide a hassle-free service for all our customers, and we’re thrilled to see that you’ve had a positive experience. Thanks for choosing Swift Storage!
The best without a doubt!!.
The best without a doubt!!.
Touch your phone the gate opens!
Drive straight in.
Wide access, heaps room. Signage great.
Drive to your locker.!
Touch your phone the storage locker unlocks!
The fastest experience and most cutting edge ive experienced and ive used storage in WA and Qld.
Bonus! Has room for large boats and vans.
Recommended!!!
19 February 2025
Reply from Swift Storage
Thank you for the glowing review, MrBahay1! We’re thrilled to hear that you consider our service the best and appreciate the convenience and technology of our Swift Storage facility. It’s fantastic to know that the ease of access with just a touch on your phone and the spacious layout have enhanced your storage experience. We’re also glad to hear that our facilities meet your needs for large boats and vans. Thank you for recommending us and for your kind words about our cutting-edge service. We look forward to continuing to serve you with excellence!
Very helpful and friendly
Very helpful and friendly. Easy instructions and simple process to access
13 February 2025
Reply from Swift Storage
Thank you for the five-star review, Grant! We’re delighted to hear that you found our team helpful and friendly, and that the instructions and process for accessing our facilities were easy and straightforward. We strive to provide a simple and welcoming experience for all our customers, and it’s wonderful to know we’ve succeeded. Thanks for choosing Swift Storage and for sharing your positive experience!
Super easy and quick to book 🙏😊
Super easy and quick to book and easy to download the app and use it that way. Plus you can share your access if your not able to go and drop stuff off there.
19 February 2025
Reply from Swift Storage
Thank you for the fantastic review, Chelsie! We’re thrilled to hear that you found the booking process at Swift Storage - Bundamba super easy and quick, and that our app made the experience even smoother. The ability to share access is a feature we’re proud of, as it adds convenience for our customers. We appreciate you choosing Swift Storage and sharing your positive experience. We look forward to continuing to serve you!
Great service
Easy and friendly service. Staff helpful and made the set up very easy. Facility is safe and secure with modern technologies to prevent theft and damage.
20 February 2025
Reply from Swift Storage
Hi Dani,
Thank you for your fantastic 5-star review! We’re so glad to hear that you found our service easy and friendly. Our team takes pride in making the setup process smooth and stress-free, so it’s great to know we delivered on that!
We also appreciate your kind words about our secure, modern facility. Keeping your belongings safe is our top priority! If you ever need anything, we’re always happy to help.
Best regards,
The Swift Storage - Rockhampton Team 🚀
From my initial contact with Swift via…
From my initial contact with Swift via phone to enquire on availability of a covered bay I received straightforward advice on how best to apply and more importantly when.
The online booking process was hassle free even for a person who is not particularly online savvy.
Overall a great experience which delivered the required result.
Well done Swift
20 February 2025
Reply from Swift Storage
Hi David,
Thank you for your fantastic 5-star review! We’re so pleased to hear that your experience with Swift Storage was smooth from start to finish. Our team strives to provide clear and helpful advice, and we’re glad the online booking process was hassle-free for you.
It’s wonderful to know we could meet your storage needs, and we truly appreciate your kind words. If you ever need anything, don’t hesitate to reach out—we’re always happy to help!
Best regards,
The Swift Storage - Yeppoon Team 🚀
Fantastic complex..
Fantastic complex, the ease of access and exit is second to none.. highly recommend..
18 February 2025
Reply from Swift Storage
Hi Kym,
Thank you for your fantastic 5-star review! We’re thrilled to hear that you found our facility top-notch and that the ease of access and exit exceeded your expectations. Your recommendation means a lot to us!
If you ever need anything, we’re always happy to help. Thanks again for choosing Swift Storage!
Best regards,
The Swift Storage - Beenleigh Team 🚀
It's not just talked about. It's followed by action
Helpful staff as close as the Phone even on Sundays. I tried to get into the storage fascility and i couldnt get through gate i rang and they talked me through it. Thanks swift storage staff. Sheds are clean and have great security and good prices. I can't normally do things on smart phone and/or computer but it was really easy to organise things.
16 February 2025
Reply from Swift Storage
Hi Nita,
Thank you for your wonderful 5-star review! We’re so happy to hear that our team could assist you when you needed help—especially on a Sunday! Making storage easy and accessible for everyone is our goal, so it’s great to know that the process was straightforward for you.
We appreciate your kind words about our clean, secure, and well-priced facilities. If you ever need anything, don’t hesitate to give us a call—we’re always happy to help!
Best regards,
The Swift Storage - Rockhampton Team 🚀
Easy and simple process to rent a…
Easy and simple process to rent a unit.
Great access and great facility.
12 February 2025
Reply from Swift Storage
Hi Ben,
Thank you for your 5-star review! We’re so glad to hear that you found the rental process easy and the facility and access up to your expectations. Making storage simple and hassle-free is what we aim for!
If you ever need anything, feel free to reach out—we’re always happy to help.
Best regards,
The Swift Storage - Beenleigh Team 🚀
Just what we were looking for
Easy to book. Easy to access. Clean and modern facility. Just what we were looking for.
16 February 2025
Reply from Swift Storage
Hi KC’s Gifts & Games,
Thank you for your fantastic 5-star review! We’re so pleased to hear that our booking process, accessibility, and modern facilities met your expectations. Providing a clean and hassle-free storage experience is what we strive for, and we’re glad we could deliver just what you were looking for.
If you ever need anything, we’re always happy to help!
Best regards,
The Swift Storage - Hervey Bay Team 🚀
This company goes above to keep your…
This company goes above to keep your possessions safe
12 February 2025
Reply from Swift Storage
Hi Colleen,
Thank you for your wonderful 5-star review! We’re thrilled to hear that you feel confident in the security of your belongings with us. Keeping your possessions safe is our top priority, and it’s great to know that we’ve met your expectations.
If you ever need anything, we’re always here to help!
Best regards,
The Swift Storage - Burpengary Team 🚀
Company name is approprite.
Company name is approprite.
The whole process from enquiry to moving things into storage is swiftly.
I've been to other storage companies. This is my second time with swift storage and from my experience, it is such a breeze. Pick your unit, make payment, download the app and have access immediately
10 February 2025
Reply from Swift Storage
Hi Tyson,
Wow! Thank you for your fantastic 5-star review! We’re so glad to hear that your experience with Swift Storage has been smooth and hassle-free—just the way it should be. It means a lot that you’ve chosen us for a second time, and we truly appreciate your support.
If you ever need anything, don’t hesitate to reach out. We’re always happy to help!
Cheers,
The Swift Storage Team 🚀
Reply from Swift Storage
Thank you for the five-star review, Phil! We’re delighted to hear that you found our Swift Storage - Beenleigh facility clean, up-to-date, and perfect. We strive to maintain our facilities to the highest standards, and your feedback is a wonderful affirmation of our efforts. Thanks for choosing Swift Storage and for sharing your positive experience!
Reply from Swift Storage
Thank you for the five-star review, Jenny! We’re delighted to hear that you found the online sign-up process at Swift Storage - Beenleigh quick and easy. We strive to provide a seamless experience for all our customers, and it’s great to know that we met your expectations. Thanks for choosing Swift Storage and for sharing your positive experience!
Very easy to book a unit and use reasonably priced
Very easy to book a unit and use. Reasonably priced
7 February 2025
Reply from Swift Storage
Thank you for the five-star review, Kane! We’re thrilled to hear that you found booking and using our unit at Swift Storage easy and reasonably priced. We aim to provide great value along with a seamless experience, and it’s wonderful to know that we’ve met your expectations. Thanks for choosing Swift Storage and for sharing your positive experience!
Great communication by Louise on the…
Great communication by Louise on the phone
Made booking very easy
Thank you Louise
11 February 2025
Reply from Swift Storage
Thank you for the five-star review, Andrew! We’re thrilled to hear that Louise was able to make your booking process smooth and easy through great communication. Providing excellent customer service is a top priority for us, and it’s wonderful to know that Louise helped make your experience a positive one. Thanks for choosing Swift Storage - Jimboomba and for taking the time to acknowledge Louise’s efforts!
Reply from Swift Storage
Thank you for the five-star review, Elizabeth! We’re delighted to hear that you found Swift Storage - Redland Bay (West Centre) easy to use and access. We strive to provide a seamless experience for all our customers, and it’s great to know we’ve met your expectations. Thanks for choosing Swift Storage!
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