Sweetmemoriesdelivered Reviews 

91
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Longstanding customer, but won't be ordering again, as at least half the sweets from my last three orders have been stale.

Company replied

Rated 5 out of 5 stars

Whether buying for myself or as gifts for friends, I'm a fan of online sweet shops that specialise in American candies. Sweet Memories Delivered has THE best prices around, and they always have good s... See more

Company replied

Rated 5 out of 5 stars

My order arrived very quickly and well packaged. Very reasonably priced for a great selection of Irn Bru confectionery that isn't readily available in local stores or supermarkets. Bought this select... See more

Company replied

Rated 5 out of 5 stars

Items arrived promptly even tho it's a very busy time. Order correct and every item vegan which is what I ordered. Not always the case in a lot of orders from other providers. Did add more to my revi... See more

Company replied

Company details

  1. Candy Store
  2. Confectionery

Written by the company

we are a sweet shop with a online service also that sells sweets from all around the world we only post items within the uk at the moment


Contact info

4.1

Great

TrustScore 4 out of 5

91 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(91)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No update or response regarding order.

I placed an order a week ago and there has been no update. I sent an email requesting and update and there has been no response whatsoever.

I wish I could write a better review but this has been the experience I’ve had.

16 May 2025
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Reply from Sweetmemoriesdelivered

Very sorry about the delay contacting you back but i did mention in our emails that the website was on holiday monday and i was away when you emailed us and i was struggling to get good singal to log in and reply

Rated 5 out of 5 stars

Had my parcel waiting on my kitchen…

Had my parcel waiting on my kitchen table for me returning from holiday. I’ve discovered the best way to beat the holiday blues is to order myself a huge Spanish pick a mix for when I get home

10 May 2025
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Reply from Sweetmemoriesdelivered

Thank You very much for your review

Rated 5 out of 5 stars

New customer

It's always an unknown when using a new online company,however I have no doubt that this company's delivery is sincere and precise and at an affordable pric

3 May 2025
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Reply from Sweetmemoriesdelivered

Thank You very much for your kind Review :)

Rated 5 out of 5 stars

Great service!

Speedy delivery and exactly what I wanted.

25 April 2025
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Reply from Sweetmemoriesdelivered

Thank You very much for your review

Rated 5 out of 5 stars

Sweeties 🍭

Super quick delivery! Fantastic range of sweets and all reasonably priced 🙂

15 April 2025
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Reply from Sweetmemoriesdelivered

Thank You Very much for your Review

Rated 5 out of 5 stars

Great service

Great service, you had in stock Bobbys wafer bars which I found hard to obtaincelsewhere

2 April 2025
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Reply from Sweetmemoriesdelivered

Thank You Very much for your Review

Rated 1 out of 5 stars

Haven’t got it

Haven’t got it

9 April 2025
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Reply from Sweetmemoriesdelivered

hi i see you emailed us after you left the review about the missing parcel i did reply as quick as i could as you sent 2 emails after 9pm at night , i replied the next morning and i seen in the 2nd email you wanted a refund for the lost parcel which i did straight away once checked on parcel location to see it was missing

Rated 5 out of 5 stars

Great items

Great items and delivered in a great time frame.

6 April 2025
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Reply from Sweetmemoriesdelivered

Thank You Very Much for your Review

Rated 5 out of 5 stars

10/10 for sweet memories

Very happy with my first experience ordering with Sweet memories. Minimum spend was very low compared to other retailers and the items are competitively priced.
Parcel arrived quickly and I was notified about the status of my order every step of the way. So glad I found this website, as my local shops are out of stock currently. Will definitely be placing more orders in future.
Thank you sweet memories 10/10 customer service.

23 January 2025
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Reply from Sweetmemoriesdelivered

Thank You Very Much for your review

Rated 5 out of 5 stars

Fantastic service.

I found it really difficult to find the flapjacks I ordered. I found them online here. I was over the moon!! Really easy to order. Dispatch and delivery was really quick. Came well packaged too. I will be placing another order soon. Definitely recommend.

11 January 2025
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Reply from Sweetmemoriesdelivered

Thank You very much for your review

Rated 1 out of 5 stars

I never received my order.

I never received my order.

5 December 2024
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Reply from Sweetmemoriesdelivered

Very Sorry as i said in our email i had to refund you as we did not have enough stock to send a replacement parcel for the lost parcel so gave you a full refund soon as we knew parcel was lost

Rated 5 out of 5 stars

Fast delivery, great product

Product just what I needed, was as described and expected, no wasted packaging, fast delivery. Would definitely order again.

15 December 2024
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Reply from Sweetmemoriesdelivered

Thank You very much for your review

Rated 2 out of 5 stars

A little disappointed upon receiving my…

A little disappointed upon receiving my order as some of the sweets seem soggy as if they’ve been sat in a chilly warehouse a little too long. Won’t order again.

Thank you for your reply, Christmas is a crazy time with post, all sweets except the nerds that were in their own box were soggy unfortunately, the box was very damp upon receiving the sweets which given the cost of shipping and sweets was very disappointing. Hope other customers don’t have the same issue.

16 December 2024
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Reply from Sweetmemoriesdelivered

hi
very sorry you not happy with your order which sweets are the ones that seem soggy so i can check our stock plz
was it some the clearance stock you bought or normal lines

also just checked tracking and not sure why it went on over 700 mile trip around as it went down sout 240 mile to chelmford near london to go all way back upto glasgow before it got delivered to you
so very sorry for delay in delivery also :(

Rated 5 out of 5 stars

Great service

Items arrived promptly even tho it's a very busy time. Order correct and every item vegan which is what I ordered. Not always the case in a lot of orders from other providers. Did add more to my review but not published. Did not receive an email confirming my order
consequently no updates on delivery date. Ordered the same from another supplier and received duplicate.

3 December 2024
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Reply from Sweetmemoriesdelivered

Thank you very much for your review we should be getting more vegan lines in soon and be listed in the dietary folder under vegan also i need go through website see what i missed putting link into the correct dietary folder as some our lines have changed ingredients and now vegan or veggie

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