Sweetmemoriesdelivered Reviews 

91
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Longstanding customer, but won't be ordering again, as at least half the sweets from my last three orders have been stale.

Company replied

Rated 5 out of 5 stars

Whether buying for myself or as gifts for friends, I'm a fan of online sweet shops that specialise in American candies. Sweet Memories Delivered has THE best prices around, and they always have good s... See more

Company replied

Rated 5 out of 5 stars

My order arrived very quickly and well packaged. Very reasonably priced for a great selection of Irn Bru confectionery that isn't readily available in local stores or supermarkets. Bought this select... See more

Company replied

Rated 5 out of 5 stars

Items arrived promptly even tho it's a very busy time. Order correct and every item vegan which is what I ordered. Not always the case in a lot of orders from other providers. Did add more to my revi... See more

Company replied

Company details

  1. Candy Store
  2. Confectionery

Written by the company

we are a sweet shop with a online service also that sells sweets from all around the world we only post items within the uk at the moment


Contact info

4.1

Great

TrustScore 4 out of 5

91 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(91)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor quality

Longstanding customer, but won't be ordering again, as at least half the sweets from my last three orders have been stale.

27 February 2026
Unprompted review
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Reply from Sweetmemoriesdelivered

as i mentioned in our reply to you
am not sure how the bubs was stale
as they was new stock in dated till 2027

Rated 5 out of 5 stars

Helpfull

Mistake with order, after helpfull communication the problem was solved, very good 😁

4 December 2025
Unprompted review
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Reply from Sweetmemoriesdelivered

thank you for taking time to leave a review

Rated 4 out of 5 stars

Ordered a few bits for presents and…

Ordered a few bits for presents and after a few glitches with the new system and numerous emails back and forth everything was sorted out.
As soon as it was sorted i had the items within 48hrs.

19 November 2025
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Reply from Sweetmemoriesdelivered

Thank you very much for your review

Rated 5 out of 5 stars

Fantastic company

Excellent product good price speedy delivery

1 November 2025
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Reply from Sweetmemoriesdelivered

~Thank you very much for your review
we also have moved to our new website since your order so hope you like our new site and find new check in and layout ok :) also added loyalty points for your order on new site

Rated 5 out of 5 stars

It was amazingly fast

It was amazingly fast - the package arrived less than 24 hours after I placed the order. The variety of fudge was good and I have enough to keep my friend's fudge cravings. I recomment hightly. Particularly as I got over a kilo of fudge and it was so well packed too/

14 October 2025
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Reply from Sweetmemoriesdelivered

Thank You very much for your review

Rated 2 out of 5 stars

My parcel arrived squashed and the…

My parcel arrived squashed and the items were all opened and ruined. I contacted them by email with photos but they still haven't replied not great...

23 August 2025
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Reply from Sweetmemoriesdelivered

hi sorry we did reply and already refunded the damaged items
you also should had a notification from paypal about the refund also

i see you emailed us this morning at 7.42am we refunded before we replied back at 7.57am so you shoulkd have 2 emails at that time a reply from us and a paypal refund email and i see you left this review at 10am 2 hours after we replied and refunded you

Rated 1 out of 5 stars

Not received delivery

Ordered sweets sept 1st got told sept 2nd they’d been dispatched, sept 9th still not received my delivery

1 September 2025
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Reply from Sweetmemoriesdelivered

hi very sorry but we not had any contact from you about you not receiving your order ?
i have looked thru our emails to match with your email but cannot find any when did you contact us about missing parcel

Rated 1 out of 5 stars

Paid for next day delivery and still…

Paid for next day delivery and still haven’t received my parcel 4 days later

1 September 2025
Unprompted review
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Reply from Sweetmemoriesdelivered

very sorry but we did send a replacement order for missing parcel and just had to replace 1 item a vimto rip roll since none left in stock till next delivery but you said you no longer wanted order after we dispatched replacement and wanted to return parcel but never got back to us once you received your order

Rated 5 out of 5 stars

Quick and reasonably priced

Quick and reasonably priced. You have swedish salted liquorice.

16 August 2025
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Reply from Sweetmemoriesdelivered

Thank You for your review i see you ordered the retail packets of bubs we do stock bubs in our pick n mix range and they are better priced than retail packets from 89p a 100g

Rated 5 out of 5 stars

Sweets

Found what I was looking for. Delivered really quickly. Great shop and seller

Thank you

12 August 2025
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Reply from Sweetmemoriesdelivered

Thank You very much for your review

Rated 5 out of 5 stars

Fantastic site

Fantastic site, Always fast well packed delivery. Brilliant prices, Always have new stock.
My goto for sweets.

8 August 2025
Unprompted review
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Reply from Sweetmemoriesdelivered

Thank You Very much for your Review :)

Rated 5 out of 5 stars

fantastic company and great service all…

fantastic company and great service all around. I had ordered a parcel earlier in the year and it didn’t turn up so I contacted them and they kept me up to date with information on my new parcel and when it was likely to be dispatched, even though it took months because I was waiting on something I ordered being back in stock. Finally received my parcel a day after the new one was dispatched with no issues. Would definitely use this site again for future orders!!

7 August 2025
Unprompted review
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Reply from Sweetmemoriesdelivered

Thank You very much for your review

Rated 1 out of 5 stars

Cannot rate something when I haven’t…

Cannot rate something when I haven’t received my order yet

23 May 2025
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Reply from Sweetmemoriesdelivered

hi you should had a email from us when we sent a group email on all pre orders about delivery delay to us that its been delayed till june we expect our delivery now to be able to post all pre order items from bobby's

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