I purchased personalised Fundraising tops from Swag Box and was blown away by the customer service. Lisa supported me through the process every step of the way, including providing design proofs... See more
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See what reviewers are saying
If you're after corporate swag packages, look no further! Charlie, Lisa and the whole team were super helpful from the get-go. Designing, ordering and distributing 1000 units of swag to globally loc... See more
Company replied
Sam and his team do incredible work, turning your brand's vision into a reality. They worked closely with us to ensure that our designs were feasible and expertly guided us on the best materials for e... See more
Company replied
We ordered 40 VIP bags for our Light the Night for Darcie, Epidermolysis Bullosa gala in support of Debra UK. We were working closely with Charlie the entire time, and he was absolutely fantastic!... See more
Company replied
Company details
- Corporate Gift Supplier
- Distribution Service
- e-Commerce Service
- Promotional Item Store
- Promotional Products Supplier
- Storage Facility
Written by the company
Swag Box: Masters Of Merch Since 2018 Swag Box was founded in 2018 to offer top-notch branded swag to outstanding businesses, infusing fresh concepts and a focus on sustainability into the traditional branded merchandise industry. We aim to provide comprehensive end-to-end services and have evolved into a robust all-in-one solution. Why choose Swag Box? We’re experts in delivering branded bliss to companies all over the world, with our vast collections of promotional items, hassle-free international shipping and UK + EU storage services. We’ve hand-picked the best products in over 10 categories across tech, drinkware and clothing helping you put your brand front and centre with ease. To top it off, our eco-pledges ensure that you always get brilliant sustainable merch options shipped when you need them.
Contact info
Unit 5 Valley Trade Park, Greenland Road, S95EX, Sheffield, United Kingdom
- 03332300445
- hello@swag-box.co.uk
- swag-box.co.uk
4.8
Excellent
43 reviews
Asks customers to review
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Reliable. Fast. Excellent Customer Service
You guys are by far one of the best vendors I've ever worked with. From the website experience to the responsive customer service, everyone should be like Swag Box.
30 October 2023
Unprompted review
Reply from Swag Box
Thanks for the kind words Marissa, we can't wait for you to see and use our improved website when it launches soon!
Excellent
Excellent service: efficient, fast and very friendly. Delivery was quick and products of a high standard. Leigh and Chloe went out of their way to help us, absolutely brilliant!
19 October 2023
Unprompted review
Reply from Swag Box
Thank you so much Tia.
We are delighted you received a service you felt worthy of a 5 star review!!
Hopefully we will get to work with you again.
Would recommend
Competitively priced, easy to follow process, mock ups done and explained, and we dealt with a human! (That human was Chloe and she was awesome).
6 October 2023
Reply from Swag Box
Thank you so much for the 5 star review!!!
It is very much appreciated and we are so happy you enjoyed dealing with Chloe. Hopefully we will be able to work with you again soon.
Tote Bags
I was in a bind when another vendor had fallen through. I reached out to Swag Box, and they were able to get exactly what I needed for more affordable and faster. Chloe Dylla and Lisa Sheeran took such good care of me and the order. Even though we were rushed, the team took the time to make sure the logo and the writing was perfect. Thank you! I will be back for sure!
20 September 2023
Reply from Swag Box
The team are so happy that you enjoyed your experience with Swag Box.
We like to think we work with our clients rather than for them and we can only do this with great support and information from you that helps us make the best decisions.
So what a great team Rystad & Swag Box make!!
Thanks for being such a great client!!
Reply from Swag Box
Thanks for the five star review Harry. We are so happy you like the product and the service we give as well. Look forward to working with you again hopefully?
thank you
the complain made was very well handled :)
mistakes happen
big thank you to Lisa
27 June 2023
Reply from Swag Box
Many thanks for the positive review Edyta. We always aim for our partners and clients to receive a positive experience but as you say, mistakes can happen and I am glad that Lisa supported you well and we managed to resolve it to your satisfaction.
Sr. Manager - Field Marketing
Great team who are always available when needed. Having worked with multiple Swag vendors across different geos, I have say that the Swag Box team has been the most supportive and active one. The variety of swag is also amazing and the TAT for production is also above par.
7 June 2023
Reply from Swag Box
Many thanks for the brilliant review Arbaz. It's been great supporting you on your various projects and learning so much about Whatfix!! We remain here for you whenever you need us.
Reliable, great quality, swift delivery
Great customer service, came back to my queries immediately, super helpful and further personalise the products, swift delivery as agreed and great products! Very happy with them. We ordered 500 boxes for a rebrand and I would definitely order there again.
11 June 2023
Reply from Swag Box
Many thanks for the fantastic review and we are so happy you feel like you received a complete service. We look forward to working with you again in the future!!
Excellent seamless service
Thank you to Charlie and the rest of the team at Swag Box for your fantastic support and service.
We required branded promotional items at very short notice, and you made the process easy, stressless and delivered the items ahead of schedule.
I can definitely recommend you and will be using your services again.
16 May 2023
Unprompted review
Reply from Swag Box
Thank you Nicki for the amazing review!! It was great working with you and so glad you appreciated the effort the team pulled out. We look forward to working with you again for your next project!! Best wishes, Team Swag.
All around a great experience!
Everyone who helped me throughout my order was very quick to respond and accommodating to my needs. Our swag turned out great and was a hit at our event!
14 February 2023
Reply from Swag Box
Hi Zoe, many thanks for the great review. We are so happy you loved the service and products!! Hope to work with you again. Best regards, Team Swag Box.
Great customer service and…
Great customer service and communication. Products were of good quality and logos looked great! Couldn't ask for more
14 February 2023
Reply from Swag Box
Thanks for the 5 stars Melanie - it is great to be working with you. Please let us know if you need anything else.
Great service and turnaround - many thanks!
Great service and turnaround. Particularly impressed with Marissa and Lisa. Thanks guys! Will be ordering again in future.
22 November 2022
Reply from Swag Box
Many thanks for the 5 stars Sam!! We look forward to working with you again on future projects!!
The best for corporate swag!
If you're after corporate swag packages, look no further! Charlie, Lisa and the whole team were super helpful from the get-go.
Designing, ordering and distributing 1000 units of swag to globally located employees was no small task but Swag Box made the process easy to understand; they were always on hand to help work within our budget, suggested great ideas and made the distribution pain-free. Thanks again for all your hard work!!
16 November 2022
Unprompted review
Reply from Swag Box
Thanks for the glowing review Ryan and also for trusting us with such an interesting project. We've enjoyed the challenge and look forward to working with you on future projects!!
Big thank you Charlie & Rob!
Charlie & Rob were super accomodating. They explained every step of the process and the time frames. They also underpromised & overdelivered - with my swag arriving earlier than expected even after I increased the quantity last minute. Overall very reliable people doing a great job, and one very happy customer!
2 September 2022
Reply from Swag Box
Many thanks for the great review Hannah. It's been a pleasure working with you and hope we can do so again in the future.
Reply from Swag Box
Many thanks for your great review!! It was very nice working with you and hope to do more in the future!!
Great Experience!
Excellent communication, fabulous customer experience. Shout out to Sam who was fantastic. Brilliant service, thanks guys :)
16 May 2022
Unprompted review
Reply from Swag Box
Hi Molly. It is great working with you!! I've passed on your thanks to Sam as well.
In all my years of work with companies…
In all my years of work with companies that create corporate swag I have never worked with such an amazing one! Their prices are competitive and they are incredibly efficient and quick. The best experience ever! Unfortunately, which has really nothing to do with swag, hence why I haven’t applied to negative rating to them was the shipment part. Since Brexit we have to go through customs and that just added an extra week to the whole process which was unfortunate considering the incredibly journey prior to this point. I would recommend SWAG Box to anyone
10 May 2022
Reply from Swag Box
Hi Nat,
Thank you so much for a positive review. We love working with people like you and we enjoyed this latest project - the end result looked great.
We agree that Brexit has thrown up some unfortunate situations and hurdles but you can be assured, we are trying our best to look at ways to streamline this process. So if you have any Swag requirements in the future, please ask and we'll see if anything has changed that can support you with this process.
Does what it says on the tin very very well
25 April 2022
Unprompted review
Reply from Swag Box
Thanks for your review Travis, its been a pleasure to work with you, we hope to work with you again soon!
Amazing customer service
Amazing customer service, very quick responses and overall a really friendly, personal experience. We had a lot of asks and they were happy to accommodate us and our short deadline. Absolutely AMAZING work.
12 April 2022
Reply from Swag Box
Hi Lorraine, many thanks for the fantastic review. We aim to please and enjoy working with amazing peope like you!!
Great Service
We've been so pleased working with swag-box. They effortlessly handle our swag distribution and their customer service is great. Even better is the fact that they plant a tree for every box that leaves them! A great incentive to look after the earth.
6 April 2022
Unprompted review
Reply from Swag Box
Hi Rheanna,
Thank you so much for the great review.
It is fantastic to work with excellent people and businesses like yours and a bonus that you appreciate not only our service but the fact we are trying to do this as ethically as possible as well. We are very proud of our #1Box1Tree project.
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