swaddelini.com Reviews 108

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers had a great experience with this company. Customers frequently praise the quality of the product, noting its softness, beautiful craftsmanship, and effectiveness in helping babies sleep soundly. Many appreciate that it provides a snug and secure fit without restricting movement, and some even highlight its ability to soothe fussy babies. However, some people were dissatisfied with the product, mentioning issues with the material being thin and synthetic, and not suitable for babies. A few other people also felt that the sizing was misleading, making it difficult for their babies to fit comfortably. Additionally, some reviewers reported negative experiences with the return policy, citing difficulties in returning products even when unused or unopened.

What people talk about most

Product

Clients share ambiguous opinions on product. Many customers praise the product, highlighting its ability to... See more

Quality

Reviewers mention positive feedback about quality. Many consumers praise the product's quality, noting it is... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shipping is too high. It will probably keep me from purchasing again. I’ll have to see how the baby likes it and weigh the benefits.

Company replied

Rated 5 out of 5 stars

The swaddelini is amazing! Best swaddle I have purchased for my kids. The customer service from Swaddelini is also fantastic! I do not live in the US and they went above and beyond to help me order wh... See more

Company replied

Rated 5 out of 5 stars

I liked how the swaddelini safe for baby. It provides a snug and secure fit that helps my baby feel calm and sleep longer without overheating. I also love how easy it is to use compared to traditional... See more

Company replied

Rated 5 out of 5 stars

I found this on tiktok and never looked back. I hated the idea of strapping my babies arms down tight to swaddle. I love that there is still movement allowed in the swaddelini without taking the benef... See more

Company replied


Company details

  1. Baby Store
  2. Baby Clothing Store

Written by the company

Swaddelini believes in equipping parents with the best tools to step into safe sleep easily and become the best caregivers they can be. The swaddelini product is soft and stretchy making it the only product on the market that can hug your baby while also allowing freedom of movement. Shop


Contact info

3.9

Great

TrustScore 4 out of 5

108 reviews

5-star
4-star
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2-star
1-star

Replied to 90% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Truly a lifesaver

Truly a lifesaver! My baby hates being swaddled but doesn’t sleep long without one. The swaddelini is the only product she took to! No fuss putting it on, and keeps her comfy and snug and helped her sleep well!

20 October 2025
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Reply from swaddelini.com

We’re thrilled to hear that the Swaddelini has been a lifesaver for you and your baby. ❤️ It’s wonderful that she’s comfortable, snug, and sleeping well; that’s exactly why we created it!

Rated 5 out of 5 stars

Perfect fit

It fit just perfectly and the baby was so comfortable in it. It made it easier to hold him too.

25 October 2025
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Reply from swaddelini.com

We’re so happy to hear it fit perfectly and kept your baby comfortable. ❤️ It’s great that it also made holding him easier; that’s exactly what we hope for!

Rated 5 out of 5 stars

Great shipping

Great shipping. The wife loves it. And baby is comfortable.

17 October 2025
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Reply from swaddelini.com

Thank you for sharing. ❤️ We’re so glad your wife loves it and that your baby is comfortable!

Rated 5 out of 5 stars

The swaddelini is amazing!!!!

The swaddelini is amazing! Best swaddle I have purchased for my kids. The customer service from Swaddelini is also fantastic! I do not live in the US and they went above and beyond to help me order what swaddles I was looking for. 10/10 recommend!

24 October 2025
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Reply from swaddelini.com

Thank you so much for your kind words. ❤️ We’re thrilled to hear you love the Swaddelini and had a great experience with our customer service! Your recommendation means the world to us.

Rated 5 out of 5 stars

Love these

We love these. Our little Houdini got her arms out of every sleep sack but this one

13 October 2025
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Reply from swaddelini.com

We’re so happy to hear that! ❤️ It’s wonderful that the Swaddelini keeps your little Houdini snug while still being comfy. Thank you for sharing!

Rated 4 out of 5 stars

Shipping is too high

Shipping is too high. It will probably keep me from purchasing again. I’ll have to see how the baby likes it and weigh the benefits.

15 October 2025
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Reply from swaddelini.com

Thank you for your honest feedback. ❤️ We completely understand that shipping costs can be a concern. We hope your little one enjoys the swaddle and that it makes a positive difference; your baby’s comfort is our top priority!

Rated 3 out of 5 stars

Too expensive

The shipping for a tiny item is expensive. It was around $10.00 for shipping. $55.00 before shipping for such a small item seems pricey. My baby will arrive in a couple of months, so right now, I don’t know how it will fit him or whether it will even work for us. If it works as advertised, then the $ was well worth it, if it doesn’t, then it was a waste of $. But again, I won’t know for a couple of months.

7 October 2025
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Reply from swaddelini.com

Thank you for your feedback! We understand the concern about shipping and hope once your baby arrives, you’ll find the Swaddelini well worth it. ❤️

Rated 5 out of 5 stars

My favorite swaddle for my 7 week old

My favorite swaddle for my 7 week old. Wish I had one for my daughter 14 years ago 🩵 soft, not too warm, effective. Brings lots of peace to a fussy baby!

7 October 2025
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Reply from swaddelini.com

Thank you so much for sharing this sweet review! 🩵 We’re so happy to hear that your little one loves their Swaddelini and that it’s helping bring peace and comfort. Knowing it’s made such a difference means the world to us!

Rated 5 out of 5 stars

The advertising is great

The advertising is great, step by step. Can't wait for my grandbaby to have it on she will be born in March

8 October 2025
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Reply from swaddelini.com

Thank you so much! We’re thrilled you found our advertising helpful and can’t wait for your grandbaby to enjoy the Swaddelini when she arrives. ❤️

Rated 2 out of 5 stars

They cancelled my first order because I…

They cancelled my first order because I wanted to change a name and I had to reorder and I have not gotten a refund for the first order I placed. I want my refund on my first order now

2 September 2025
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Reply from swaddelini.com

Thank you for sharing your experience. I’m so sorry for the inconvenience with your first order and the extra step of having to reorder. We take measures to ensure orders are delivered to the correct person and destination, which is why we waited for the corrected details before proceeding. Since we did not receive a response, the order was cancelled.

Please rest assured that the refund was processed right away on our end. Depending on your bank or payment provider, it may take 5–10 business days to appear in your account.

Rated 5 out of 5 stars

What is absolutely incredible is that…

What is absolutely incredible is that the baby responded exactly like the videos show…..the minute you put it on him he soothes and relaxes. The nurses in the hospital were talking about it around the clock. They hadn’t heard of it yet. Now they know!!!! He was the talk of the nursery, my little influencer.

1 August 2025
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Reply from swaddelini.com

Thank you so much for sharing this, Michele! We’re so glad to hear the Swaddelini worked exactly as intended — soothing your little one instantly is what it’s all about.

And how amazing that the hospital staff noticed too!

Rated 1 out of 5 stars

Liars and scammers

Terrible, liars & scammers
Did not send my purchase, it’s been a month.
IG messages said the delivery company lost my parcel and that they will send again, but never did. Email support said they are trying to cancel and refund but cannot confirm my order email address (which is the one I sent from). What a joke
Liars liars liars

1 July 2025
Unprompted review
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Reply from swaddelini.com

Hi Jalpa,

Thanks for your feedback. Just to clarify, your order was reshipped and delivered on Thursday, 31 July 2025 at 12:28 PM.

We did respond through both Instagram and email and took prompt action once the issue was brought to our attention. We are committed to ensuring a smooth experience for you and appreciate your trust in us.

– The Swaddelini Team

Rated 1 out of 5 stars

This company is a SCAM

This company is a SCAM! Horrendous customer service. DO NOT PURCHASE. I took the swaddelini out of the bag, saw that it was the wrong size, and they would not let me return the product. The product is overpriced to begin with and now I am stuck with a product I cannot use. They will not let you return or give any refunds. BEWARE.

16 July 2025
Unprompted review
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Reply from swaddelini.com

Hi Julia,

We’re sorry to hear that you’re unhappy with your experience.

To clarify, our policy allows for exchanges even if the product has been opened. However, for returns and refunds, the product must be unopened due to safety and sanitary standards due to their sensitivity — especially since our items are designed for infants.

We understand how frustrating this can be, and we’re always happy to help with sizing or material questions before or after purchase. If you’d like to explore an exchange, please feel free to reach out — we’re here to help. ❤️

Warmly,
The Swaddelini Team

Rated 5 out of 5 stars

Perfect

Perfect. My baby is sleeping all night.

10 October 2024
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Reply from swaddelini.com

We're thrilled to hear that your baby is sleeping through the night with the Swaddelini — that's exactly what we designed it for! Our goal is to help babies (and parents!) feel secure, comfortable, and well-rested. Wishing you many more peaceful nights ahead!

Rated 5 out of 5 stars

High quality, beautiful swaddle!

My order was shipped quickly and arrived ahead of schedule. The product was high quality and beautifully made. It exceeded my expectations and was a gift I felt proud to give. Will definitely buy again from Swaddelini!

1 June 2025
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Reply from swaddelini.com

We’re glad to hear your order arrived ahead of schedule and that the product exceeded your expectations. It’s great to know it made a gift you were proud to give. Looking forward to having you shop with Swaddelini again!

Rated 1 out of 5 stars

I purchased a Swaddelini product on May 30

I purchased a Swaddelini product on May 30, paying extra for 3-day delivery because I needed it before Friday, June 6 — right before my baby was due. Initially, UPS showed everything was on track, with a delivery date of Wednesday, June 4, but then the updates kept changing, and unfortunately, I didn’t receive the package in time.

To make matters worse, now there's no one at the delivery address, and UPS says I have to go to the postal service location to retrieve it, which defeats the purpose of express delivery.

I also tried reaching out to the company via Instagram (the same way I discovered them), but my messages were ignored. I’m extremely disappointed, especially because I was genuinely excited to have this product ready for my baby’s arrival. It’s heartbreaking that it didn’t work out, and I feel let down by both the delivery experience and the lack of response from the brand.

At this point, I would like to request a refund for the product and the expedited shipping fee. This was a time-sensitive purchase, and unfortunately, it did not arrive when it mattered most.

2 June 2025
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Reply from swaddelini.com

Hi Carolina, thank you for reaching out—we completely understand how important this order was, and we're sorry for the frustration this caused.

We ship all orders within 1–2 business days, and with the 3-day shipping you selected, your order was on track for delivery by June 6. While UPS initially showed an earlier estimate, their updates can sometimes change based on their logistics.

Please check your email for a message we've sent with more details—we’re here to help.

Rated 5 out of 5 stars

LOVE LOVE LOVE

LOVE LOVE LOVE! It is the only swaddle we now use! All four have used it and slept well! Easy on and off! Low TOG rating!

A see a lot of complaints over the return policy...but what most don't realize is that when you return a baby product most product can't be resold so they end up in a landfill. This is a very small business and made in the USA. I will happily support a small business with a wonderful product! And when were done with it, I'll pass them along to a friend!

26 April 2025
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Reply from swaddelini.com

Thank you so much for the LOVE! 💛 We're thrilled to hear that all four little ones have slept well in our swaddle—what an incredible compliment!

We also really appreciate your thoughtful words about our return policy. You're absolutely right—because of the nature of baby products, we have to be extra mindful of health and safety, which often means we can't resell returned items. As a small, USA-made brand, every bit of support and understanding means the world to us.

We're so glad to have you in the KNITit family, and we love that you're planning to pass the swaddles along. That’s exactly the kind of thoughtful reuse we hope for!

With gratitude,
The KNITit Team

Rated 5 out of 5 stars

It was a pleasure ordering from…

It was a pleasure ordering from swaddelini.
I was informed through the entire process of my transaction and my purchase was delivered.
It was exactly what I wanted.
Great customer service

1 April 2025
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Reply from swaddelini.com

Thank you so much for your kind words! 😊 We're thrilled to hear you had a smooth experience and that your order was just what you wanted. We truly appreciate your support!

Rated 5 out of 5 stars

Incredible Product

I loved the card that came with the packaging that talked about being worthy as a mother. It was a surprise but was super touching and made me cry as a very pregnant mama. That extra touch made me feel like this company really cares for mothers and babies and is not just a big company trying to get my money. This swaddle was such an improvement from the previous swaddles I have used. The other ones strapped the baby down and left them trapped. I love that there was still an amount of movement allowed by this design, it was much more comfortable for the baby. It’s an Incredible product, I am so glad I finally made the purchase!

28 October 2024

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