Suzushii Clothing Reviews 

1,013
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 552 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the thick, comfortable fabric, durable cotton material, and the unique, eye-catching graphics printed on the shirts. Whenever unexpected issues arise with sizing or minor defects, people find the support team to be extremely responsive, helpful, and quick to send replacements without any hassle. However, some reviewers were not happy with the shipping duration, noting that it took several weeks for packages to arrive from overseas. A few other consumers also mentioned that the sizing ran a bit larger than expected or that the printed designs faded slightly after multiple washes.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising the thick, durable cotton fabric and... See more

Quality

Users describe widespread satisfaction with the product quality, highlighting thick, durable materials and... See more

Order

People report ambiguous experiences with order processes, reflecting a mix of satisfaction and frustration.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting fast and polite responses to various... See more

Delivery service

Customers had ambiguous experiences with delivery_service. Many reviewers praised the fast worldwide shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered 3 T- shirts, but unfortunately the wrong size. Customer service was excellent and rapidly came up with a good solution. The t- shirts I received were of a superb quality, both fabric and pri... See more

Company replied

Rated 5 out of 5 stars

A company’s customer service can only truly be proven by how they respond to unexpected scenarios. Response was prompt. Solution was even faster. What’s even better, the quality of the items are on po... See more

Company replied

Rated 5 out of 5 stars

Outstanding from start to finish. The customer service was genuinely exceptional - friendly, responsive, and they went above and beyond to make sure everything was perfect. The T-shirts are p... See more

Company replied

Rated 5 out of 5 stars

Great customer service. Sent an email late Sunday evening and received a response before I woke up. They quickly fixed a mistake that I made at checkout. Very happy because a lot of other companies do... See more

Company replied


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Women's Clothing Store

Written by the company

On a mission to unite culture, comfort, and style, Suzushii is aiming to turn into a global emblem of cultural connection by blending streetwear with the captivating influences of Asia. Our products are made with high quality material while also putting sustainability as an priority. Join our community and be part of the experience!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(1,013)

607 reviews in the last 12 months

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Rated 5 out of 5 stars

Love the designs

Love the designs, the quality of the shirts. The shirts arrived pretty quickly. In less than 2 week.

1 June 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi Irena,

Thank you for sharing this. We’re really glad to hear you loved the designs and the quality of the shirts.

It’s also great to know your order arrived quickly and that the overall experience met your expectations.

Thank you for the support — we truly appreciate it.

Best,
Suzushii Clothing

Rated 1 out of 5 stars

Nope. Dont buy

Where should I start? At the 3 daily " newsletter" emails that spammed my inbox AS SOON as i placed my order? Them taking more than 2 weeks to ship my order? Them having a problem and not being able to use my address?( The same exact address i ve been using to order from overseas for years now!) I don't care how " nice" their t shirts are. They don't deserve all this mess

2 June 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi Geo,

Thank you for sharing your feedback. We’re sorry to hear about your experience and completely understand why you would be frustrated.

We apologize if you received more marketing emails than you were comfortable with, and we appreciate that feedback. We also understand your frustration regarding the shipping delay and the address issue.

In some cases, carriers or shipping systems may flag an address for verification even if it has been used successfully in the past. When that happens, our team reaches out to avoid the risk of a failed delivery or returned package.

We understand that the combination of these issues created a poor overall experience, and for that we sincerely apologize. Your feedback has been noted and will help us continue improving both our communication and fulfillment processes.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Very good quality

Very legit shop, with good quality shirts. I’ve bought a couple of times from them, and the experience and t-shirts were excellent. Delivery times are a bit on the longer side though, which is the only negative.

1 June 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi Angelos,

Thank you for sharing this. We’re really glad to hear you’ve had great experiences across multiple orders and that the quality of the shirts has consistently met your expectations.

We also appreciate your honest feedback regarding delivery times. We’re continuously working on improving the shipping experience while maintaining the quality standards our customers expect.

Thank you again for your continued support — it truly means a lot to us.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Great Quality

These t-shirts are amazing quality and the print is very well done. They are a true fit but I would advise a cooler wash to avoid shrinkage. I would happily recommend them.

14 May 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi Grant,

Thank you for sharing this. We’re really glad to hear you’re happy with both the quality of the shirts and the print details.

We also appreciate you sharing your experience with washing and care. Our garments are pre-shrunk, but following the recommended care instructions can help keep them looking and fitting their best for a long time.

Thank you for the recommendation and support — we truly appreciate it.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

My partner and I have been ordering…

My partner and I have been ordering t-shirts from them. The materials are so good!! It’s thick but soft and very breathable. We both loved what we got. For the second order, I needed to change the shipping address - Mike from customer support helped me edit that very quickly.

31 May 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi An,

Thank you so much for sharing this. We’re delighted to hear that both you and your partner are enjoying the shirts and that the quality, softness, and breathability stood out to you.

We’re also glad Mike was able to quickly help update your shipping address and make the process easy for you.

Thank you again for your continued support and for coming back for a second order — it truly means a lot to us.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Buy 2, get 1 free!

I ordered three shirts from the buy 2, get 1 free deal. OMG! Amazing shirts!!! I love the quality, the prints are so awesome, and the sizes are just perfect for me. I totally recommend!

30 May 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi Logan,

Thank you for sharing this — it really means a lot to us!

We’re thrilled to hear you’re loving the shirts, the quality, and the prints. It’s also great to know the sizing was a perfect fit for you.

Thank you for the recommendation and support — we truly appreciate it.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

I am really satisfied with the t-shirts…

I am really satisfied with the t-shirts I ordered, super good quality, and fast shipping

I can highly recommend

30 May 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi Niclas,

Thank you for sharing this. We’re really glad to hear you’re satisfied with your order and that both the quality and shipping experience met your expectations.

We truly appreciate the support and hope to see you again soon.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Top drawer

Top drawer. Great product. Good fit. Superb quality. Look forward to buying more.

7 May 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi Derren,

Thank you for sharing this. We’re really glad to hear you’re happy with the fit, quality, and overall product.

It means a lot to know you’re looking forward to purchasing more in the future. We truly appreciate the support.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Great clothes

Great clothes, cool designs and supportive customer service.

22 May 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi James,

Thank you for sharing this. We’re really glad you’re enjoying the clothing, the designs, and the support from our team.

We truly appreciate the support and are grateful to have you as a customer.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Second order complete very happy…

Second order complete very happy customer here 💯

27 May 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi Nick,

Thank you for sharing this. We’re thrilled to hear you came back for a second order and that you’re still happy with your experience.

Your continued support means a lot to us, and we’re grateful to have you as part of the Suzushii community.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Great company

I honestly can’t fault the company at all. A week had passed by and I hadn’t had an order despatched email. So I started to panic, I shouldn’t have done my email was genuinely answered in around 24/48 hours with a full tracking link. The tracking link worked throughout the whole turn around for me from ordering to my door was just under 2 weeks. I thought that was brilliant. The email I received from the helpdesk was helpful and reassuring.
The items. They are lovely, the quality was way better than I thought they would be. The sizing is fine you just need to know your measurements and how you like your clothes to fit! Each item was lovely packed and a little card inside thanking for the order was a nice touch.
My only negative: I got a hoodie that is so beautiful and we now have some heat wave 🙄

7 May 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi there,

Thank you so much for taking the time to share such a detailed review — it really means a lot to us.

We’re glad our support team could provide reassurance and tracking information when you needed it, and it’s great to hear the delivery experience ended up being smooth from dispatch through to arrival.

We’re especially happy that the quality exceeded your expectations and that you appreciated the packaging and little details. We put a lot of care into both the products and the overall customer experience, so feedback like this is incredibly rewarding.

As for the hoodie... we apologize for ordering the heat wave at the same time! 😄 Hopefully you'll get plenty of chances to enjoy it when the weather cools down.

Thank you again for the support — we truly appreciate it.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Great Purchase

High quality product, sharp designs and great print quality. T shirt fabric is super soft and comfortable to wear, sizing is accurate for UK. Highly recommended.

26 May 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi Neil,

Thank you for sharing this. We’re really glad the quality, print details, and comfort stood out to you. It’s also great to hear the sizing matched your expectations.

Thank you for the recommendation and support — it truly means a lot to us.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Quick Customer Support

I had accidentally purchased the wrong size for my shirts and decided to contact support about it, they were extremely quick to answer and helpful and managed to alter the order before it shipped out. Shirts here are really high quality, and I would happily purchase more in the future.

25 May 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi Joesph,

Thank you for sharing this. We’re really glad our team could quickly help update the sizing before the order shipped and make the process easy for you.

It’s also great to hear you’re happy with the quality of the shirts. Knowing you’d happily order from us again means a lot to our team.

Thank you for the support — we truly appreciate it.

Best,
Suzushii Clothing

Rated 4 out of 5 stars

Good quality, slow despatch and delivery

The clothes are good quality, the designs are cool and well printed. I wouldn't buy them for a summer holiday as the material is very thick. The despatch and delivery is not good. I ordered 3 tees and they took 16 days to arrive.

26 May 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi Tom,

Thank you for sharing your feedback. We’re really glad you enjoyed the quality of the clothing, the print details, and the designs.

Our t-shirts are made from heavyweight cotton, which many customers love for its durability, softness, and premium feel, though we understand some may find them warmer than lighter-weight summer shirts.

We also appreciate your honest feedback regarding the dispatch and delivery time. We’re continuously working to improve our shipping experience while maintaining the quality standards our customers expect.

Thank you again for the support.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

The t-shirts are high quality

The t-shirts are high quality and worth the slightly longer wait times for delivery. I've order 6 now in different colours and finishes and all of them look great.

26 May 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi there,

Thank you for sharing this. We’re really glad to hear you’ve been happy with the quality across all six shirts and that the different colors and finishes have lived up to your expectations.

It means a lot to know you feel the products are worth the wait. Thank you for your continued support — we truly appreciate it.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Great t shirt and great services

Great t shirt and great services ! Thanks Suzushii, keep going like this 💪🏻💪🏻

25 May 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi Florian,

Thank you for sharing this. We’re really glad to hear you’re happy with both the t-shirt and the service.

Your support and encouragement mean a lot to our team. We’ll keep working hard to deliver the same experience every time.

Thanks again for the support 💪🏻

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Great tee, great customer service - respect

Very nice, soft and heavy T-shirt. Great as a present, the person was really enjoying the tee.

Also, worth mentioning, customer service was really helpful. One tee was out of the factory dimensions for the XL size (it was too long), and it got immediately resolved by Suzushii offering a replacement.

25 May 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi Toni,

Thank you for taking the time to share this. We’re really glad to hear the t-shirt made a great gift and that the quality, softness, and heavyweight feel stood out.

We’re also pleased that our support team could quickly resolve the sizing issue and get a replacement arranged for you. Providing helpful and hassle-free support is something we take great pride in.

Thank you again for the support — we truly appreciate it.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Ordered the wrong size and emailed…

Ordered the wrong size and emailed immediately after. Received prompt response from actual person on a weekend evening. Very impressed with service

24 May 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi Greg,

Thank you for sharing this. We’re really glad our team could quickly help correct the sizing issue and that you received a prompt response, even over the weekend.

It’s great to hear the support experience stood out and felt personal. We truly appreciate the support.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Excellent service and product

Excellent service and product. Seamless transaction. Really satisfied. Wouldn’t hesitate to order again if need be.

23 April 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi Pierre,

Thank you for sharing this. We’re really glad to hear everything went smoothly and that you’re satisfied with both the product and the overall experience.

It means a lot to know you’d be happy to order from us again. We truly appreciate the support.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Good quality clothing

Good quality clothing, fabric feels really soft, prints are like they 're on the site, clean and good quality
Delivery is fast, even to Europe, After i received my first order i made a second one because of all above

23 May 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi Peter,

Thank you for sharing this. We’re really glad you were happy with the quality of the fabric, the print details, and that everything matched what you saw on the website.

It’s especially rewarding to hear you enjoyed your first order so much that you came back for a second one. Thank you for your continued support — it truly means a lot to us.

Best,
Suzushii Clothing

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