I ordered 3 T- shirts, but unfortunately the wrong size. Customer service was excellent and rapidly came up with a good solution. The t- shirts I received were of a superb quality, both fabric and pri... See more
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Review summary
Created with AI, based on recent reviews
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A company’s customer service can only truly be proven by how they respond to unexpected scenarios. Response was prompt. Solution was even faster. What’s even better, the quality of the items are on po... See more
Company replied
Outstanding from start to finish. The customer service was genuinely exceptional - friendly, responsive, and they went above and beyond to make sure everything was perfect. The T-shirts are p... See more
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Great customer service. Sent an email late Sunday evening and received a response before I woke up. They quickly fixed a mistake that I made at checkout. Very happy because a lot of other companies do... See more
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Company details
Written by the company
On a mission to unite culture, comfort, and style, Suzushii is aiming to turn into a global emblem of cultural connection by blending streetwear with the captivating influences of Asia. Our products are made with high quality material while also putting sustainability as an priority. Join our community and be part of the experience!
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4.6
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Super thick and comfy shirts that…
Super thick and comfy shirts that didn’t shrink in the wash. I’ve ordered 9 shirts so far
8 June 2026
Unprompted review
Reply from Suzushii Clothing
Hi Johnathan,
Thank you for sharing this. We’re thrilled to hear you’re enjoying the quality of the shirts and that they’ve held up well after washing.
The fact that you’ve ordered 9 shirts so far means the world to us. We truly appreciate your continued support and are honored to be part of your wardrobe.
Thank you again for the trust and support!
Best,
Suzushii Clothing
Very good clothes and customer support.
Clothe quality is very very good for their price tag. Had a sizing issue with one of the t-shirts, they send me a new one and let me keep the non-fitting one. Best customer service.
12 June 2026
Unprompted review
Reply from Suzushii Clothing
Hi Anastasios,
Thank you so much for sharing this. We’re really glad to hear you were happy with the quality of the clothing and felt it offered great value.
We’re also pleased that our team could quickly help resolve the sizing issue and get a replacement sent out for you. We always try to make the process as easy and hassle-free as possible for our customers.
Thank you for the kind words about our customer service and for your support — it truly means a lot to us.
Best,
Suzushii Clothing
I was so amazed with shirts I ordered…
I was so amazed with the shirts I ordered from Suzushii clothing. The shirts texture was so thick and cool to wear. My wife and I love the designs. Orders came intact and surely be patience on arrival. Looking forward to order more for gifts in the future. Believe me you folks out there won’t regret to order from Suzushii. Thank you again for your business!
10 June 2026
Unprompted review
Reply from Suzushii Clothing
Hi Bernie,
Thank you so much for taking the time to share such a thoughtful review.
We’re delighted to hear that both you and your wife loved the shirts, from the quality and feel of the fabric to the designs themselves. Knowing the products arrived safely and lived up to your expectations means a lot to our team.
We also appreciate your understanding regarding delivery times and your kind words to future customers. Feedback like this is incredibly rewarding for everyone involved.
Thank you again for your support and trust in our brand. We look forward to helping you find more gifts in the future!
Best,
Suzushii Clothing
Not gonna lie
Not gonna lie, I was VERY sceptical and almost cancelled my order, but I was eager to see if I finally found what I had been looking for for so long.
Gladly, I was brave enough and kept the order intact, because these shirts are absolutely great! I never knew there were different GSM numbers, but after getting these, it's gonna be a thing I'll always be on the lookout for. Quality is outstanding, the prints are awesome! Black print on white fabric is bleeding a very tiny bit though.
I'm gonna wash mine with the handwash setting only as I want these to last as long as possible. Definitely will order there again! Sizes are also correct on all 4 shirts I bought.
11 June 2026
Unprompted review
Reply from Suzushii Clothing
Hi Marvin,
Thank you so much for taking the time to share such a detailed review.
We completely understand the initial skepticism, and we're honored that you decided to give us a chance. It's incredibly rewarding to hear that the quality, fabric weight, fit, and prints lived up to what you had been searching for.
We're especially happy to hear that discovering heavyweight GSM fabrics has changed how you look at t-shirts. We put a lot of focus on creating garments that feel substantial, comfortable, and built to last.
We also appreciate the note regarding the slight bleeding on the black print. Feedback like this helps us continue improving our products and quality control.
Thank you again for your trust and support. We're thrilled to hear you'll be back for more, and we hope you continue enjoying all four shirts for a long time to come.
Best,
Suzushii Clothing
Overall a good experience
Overall I’ve had a good experience with my first order. The quality of the t-shirts is very good. Sizing is also very good, and pricing represents good value for money. The only negative feedback is the delivery time. I had to wait a very long time for shipping - almost 4 weeks from time of order to delivery.
11 June 2026
Unprompted review
Reply from Suzushii Clothing
Hi Thomas,
Thank you for taking the time to share your experience. We’re really glad to hear you were happy with the quality, sizing, and value of the t-shirts.
We also appreciate your honest feedback regarding the delivery time. We understand that waiting nearly four weeks is longer than expected, and we’re sorry that this impacted your experience. We’re continuously working to improve our shipping and fulfillment processes while maintaining the quality standards our customers expect.
Thank you again for giving us a try and for your support.
Best,
Suzushii Clothing
Quality shirts that fit like they were…
Quality shirts that fit like they were tailor made. Easy to order and packaged beautifully. Great for a gift as it’s half wrapped.😁Will buy again and definitely recommend.
27 May 2026
Unprompted review
Reply from Suzushii Clothing
Hi Peter,
Thank you so much for sharing this. We’re thrilled to hear you loved the quality, fit, and overall presentation of the shirts.
It’s especially great to know the packaging stood out and made them feel gift-ready right out of the package 😁
Thank you for the recommendation and support. We’re delighted to hear you’ll be shopping with us again.
Best,
Suzushii Clothing
Bad experience...
Received the t-shirts and would like to return them. Wrote to the support email, and they keep wasting time by asking random questions... Now they're suggesting I keep the items and they refund 30% of the price... Because international shipping takes time...
Question is why should I return to an international address if it's .co.uk website ?
Don't order from them!
Update :
After writing this review, they sent me an email suggesting 30% refund and keeping the items. After refusing, they suggested 50% refund and I keep the items, which I eventually accepted to avoid having to send back the items to a Chinese address, at my expense!!
10 June 2026
Unprompted review
Reply from Suzushii Clothing
Hi Mohammed,
Thank you for sharing your feedback. We're sorry to hear that the return process has been frustrating for you.
We'd like to clarify that the questions asked by our support team were intended to better understand your situation and help determine the most suitable solution, not to delay the process. The alternative options offered are intended to help customers avoid the cost and delay of international return shipping, which can be significant depending on the destination, but it is totally optional.
Regarding the return address, while our website serves customers in the UK and many other countries, our fulfillment and return operations are centralized internationally. We understand this may not have been what you expected, and we appreciate the feedback.
If you're still looking for a resolution, please reach out to our support team again. We'd be more than happy to review your situation and work with you to find a solution that works best for you.
Best,
Suzushii Clothing
Reply from Suzushii Clothing
Hi Mauro,
Thank you for sharing this. We’re really glad to hear you felt the quality matched the price and that you were happy with your purchase.
We truly appreciate the support and hope to see you again soon.
Best,
Suzushii Clothing
Style and look of the t shirt were…
Style and look of the t shirt were great. Really good cotton.
9 June 2026
Unprompted review
Reply from Suzushii Clothing
Hi Stephen,
Thank you for sharing this. We’re really glad to hear you loved the style and look of the t-shirt, and that the cotton quality stood out to you.
We truly appreciate the support and are happy you enjoyed your experience with us.
Best,
Suzushii Clothing
I wondered what these T shirts where…
I wondered what these T shirts where going to be like so got the 3 for 2 offer. Well they certainly don’t disappoint great design, true fit and value for money plus wash up great no shrinking . Shall be getting some more
10 June 2026
Unprompted review
Reply from Suzushii Clothing
Hi Anthony,
Thank you for sharing this. We’re really glad you decided to give us a try and that the shirts lived up to your expectations.
It’s great to hear you’re happy with the designs, fit, value, and how well they’ve held up after washing. Feedback like this means a lot to our team.
Thank you for the support — we’re thrilled to hear you’ll be coming back for more!
Best,
Suzushii Clothing
Reply from Suzushii Clothing
Hi there,
Thank you for sharing this. We’re really glad to hear the quality exceeded your expectations and left such a positive impression.
Feedback like this means a lot to our team, as we work hard to create products that feel truly premium.
Thank you for the support — we truly appreciate it.
Best,
Suzushii Clothing
good Quality Materials
good Quality Materials , 1st time lost middle nowhere ,but responsible Quickly Send Replacement !!!Have anything Email The team will Response !!
Good !!!!
8 June 2026
Unprompted review
Reply from Suzushii Clothing
Hi Delon,
Thank you for sharing this. We’re really glad you’re happy with the quality of the products and that our team could quickly help when your original shipment was lost in transit.
While delivery issues can occasionally happen, we always do our best to make things right as quickly as possible. It’s great to hear the replacement process and support experience met your expectations.
Thank you for the support — we truly appreciate it.
Best,
Suzushii Clothing
good quality
i have been wearing their clothing for a bit now, and the quality feels nice, the things on the shirts and the hoodie dont seem to fade quickly.
will buy again!
14 March 2026
Unprompted review
Reply from Suzushii Clothing
Hi Roel,
Thank you for sharing this. We’re really glad to hear the quality has held up well over time and that the prints have remained looking great after being worn.
It means a lot to know you’ve had a positive experience with both the shirts and hoodie, and that you’d be happy to order from us again.
Thank you for the support — we truly appreciate it.
Best,
Suzushii Clothing
I had a problem and they have solved it…
I had a problem and they have solved it immediately.
Very professional
7 June 2026
Unprompted review
Reply from Suzushii Clothing
Hi Ernesto,
Thank you for sharing this. We’re really glad our team could resolve the issue quickly and provide the support you needed.
It’s great to hear the experience felt professional and hassle-free.
Thank you for the support — we truly appreciate it.
Best,
Suzushii Clothing
I am very impressed by this company
I am very impressed by this company. I ordered a T-shirt, that had excellent texture and very well done printing. The delivery time didn’t bother me at all, the staff contacted me via mail to confirm the delivery address was right, which just shows the comany cares about their customers and their products reaching them. I also got a thank you letter in my package, which I really appreciated. Will definitely order more from this company, recommend it to my friends and follow to see more new products. Thank you for your service, Suzushii Clothing.
6 June 2026
Unprompted review
Reply from Suzushii Clothing
Hi Alex,
Thank you so much for taking the time to share such a thoughtful review — it truly means a lot to us.
We’re delighted to hear you were impressed with the quality of the t-shirt, from the fabric texture to the print details. We’re also glad the address verification email was appreciated. We always want to make sure orders reach our customers successfully, and it’s great to hear that came across as intended.
It’s wonderful to know the thank-you card added a personal touch to your experience as well.
Thank you for your kind words, recommendation, and support. We’re honored to have earned your trust and look forward to serving you again in the future.
Best,
Suzushii Clothing
Superb quality T-shirts at a premium…
Superb quality T-shirts at a premium price but very much worth it
5 June 2026
Unprompted review
Reply from Suzushii Clothing
Hi Thor,
Thank you for sharing this. We’re really glad to hear you found the quality of the t-shirts to be worth the investment.
We put a lot of focus on using premium materials and creating products that feel as good as they look, so feedback like this means a lot to our team.
Thank you for the support — we truly appreciate it.
Best,
Suzushii Clothing
Ordered three hoodies and love them!
The clothes I ordered didn’t take as long as I thought, and got here before the birthday they were intended as a present for!
I got three hoodies and they’re super soft, and when I needed support their team was super responsive and willing to help.
I would absolutely order again. My partner has one of their shirts also, and it’s my favourite to steal - super comfy, thick and the shirt is white so it’s normally very had to find a white shirt that’s not see through, this one isn’t! 10/10
24 April 2026
Unprompted review
Reply from Suzushii Clothing
Hi Em,
Thank you so much for taking the time to share such a detailed review — it truly means a lot to us.
We’re delighted to hear the hoodies arrived in time for the birthday and that you were happy with both the quality and the support you received from our team.
It’s also wonderful to hear that your partner’s shirt has become your favorite to borrow! We put a lot of thought into the fabric quality and thickness, so hearing that it’s comfortable, substantial, and not see-through is fantastic feedback.
Thank you again for the support and for the 10/10 recommendation. We’re thrilled to hear you’d order from us again.
Best,
Suzushii Clothing
Amazing quality
Amazing quality! And if the customer service is needed, they respond very quickly and will help you with a solution.
11 May 2026
Unprompted review
Reply from Suzushii Clothing
Hi Stijn,
Thank you for sharing this. We’re really glad to hear the quality exceeded your expectations and that our support team was able to provide quick and helpful assistance when needed.
It means a lot to know you had a positive experience with both our products and customer service.
Best,
Suzushii Clothing
Great clothing and quality and easy…
Great clothing and quality and easy website experience.
3 June 2026
Unprompted review
Reply from Suzushii Clothing
Hi Stuart,
Thank you for sharing this. We’re really glad you enjoyed the clothing, the quality, and that the website made for a smooth shopping experience.
We truly appreciate the support.
Best,
Suzushii Clothing
People’s biggest concern seems to be…
People’s biggest concern seems to be shipping time. My advice would be to take a chill pill. The quality of the shirt is well worth the wait alone and when you realize what has to happen for your order to make it to the states you should be a little more understanding. Don’t wait till you really need the shirt to order it, and understand it’s coming from the other side of the world.
18 May 2026
Unprompted review
Reply from Suzushii Clothing
Hi Willie,
Thank you for taking the time to share this and for your understanding.
We know shipping times are one of the most common concerns customers have, so we really appreciate your perspective. Most importantly, we're thrilled to hear that the quality of the shirt made the wait worthwhile.
Thank you for your support and for helping set realistic expectations for future customers. It truly means a lot to us.
Best,
Suzushii Clothing
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