Lovely shop owned by super friendly cheerful couple. They go out of their way to make you feel special. You can see the stock online modelled by Susie and in the boutique where you can take your ti... See more
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I ordered 2 mystery bag the items were good quality but out of the 8 items I received I would only wear 3 of them. I have ordered lots of stuff from Susiesboutique and it has always been fantastic, t... See more
Love these Joggers. Great quality and lovely and soft. Wash well. Hoping to buy more when other colours come in stock. Speedy delivery and great communication from this seller
I shop regularly at Susies and find their products good quality, great price, great choice with a wide variety of styles to suit all ages and sizes. I've bought for myself ( obviously) My Mother... See more
Company details
Contact info
unit 22 chadkirk business park, SK6 3NE, Romiley, United Kingdom
- 07538322320
- 1susiesboutique@gmail.com
- susiesboutique.co.uk
4.6
Excellent
43 reviews
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Hasn’t replied to negative reviews
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Disgraceful customer service
Edit: since posting review below, I contacted Susie again via messenger, on another account, in order to reach a resolution, and she has blocked me again without responding to me.
This treatment of a paying customer is deplorable and I am now going to report this company to Trading Standards. My advice would be to avoid shopping here at all costs.
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I purchased magic trousers and after 2 wears (and not yet washed) the stitching has come away at both back pockets and the back seam. I emailed them about this on 16 Aug, no reply. I emailed again 31 Aug, no reply.
I sent a message on messenger, no reply. So I commented on their recent Facebook posts, explaining above, and asking what I need to do to get a response.I said the customer service was shocking.
Their response? Replying to me on messenger that a lot of their emails go into spam and what’s my email address….then they blocked me so I am unable to reply to them with that information.
I stand by the fact that this company’s customer service is disgraceful. If they are aware a lot of emails go to spam, as a business, they should be checking it to ensure they don’t miss any from their customers. That is a poor excuse for shoddy service.
Blocking me for being honest is disgusting.
16 August 2023
Unprompted review
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