Very helpful - a pleasure to do business with. I needed 10 boxes of Zentia ceiling tiles which are no longer being manufactured. They were able to supply these at a very competitive rate, and due to... See more
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Within 2 hours of contacting Debbie at Surrey Ceiling Tiles, the process of identifying. sourcing and paying for the tiles was complete. Collection was arranged for first thing the next morning and t... See more
1st time in this branch, I been served last Friday by lisa she was really helpful I'm so impressed with her help she sorted out my items very quickly also she arranged for me to collect the materia... See more
Fabulous 5* customer service from Surrey Ceiling Tiles. I had the good fortune to speak with Lisa who was utterly charming. She was able to provide me with the product I required and the package was s... See more
Company details
Written by the company
We supply a wide range of suspended, and MF ceiling materials at very competitive prices. Customers can collect their order free of charge from our warehouse in the beautiful village of Kirdford, West Sussex or We offer delivery throughout the UK. We are able to help our customers identify and source any ceiling tiles or grid they may require even if it is not listed on our website. We aim to exceed our customers expectations with a friendly and efficient shopping experience. We are also able to provide a supply and fit service for Suspended Ceilings and Commercial and residential floors, including Luxury Vinyl tiles (e.g. Karndean), Carpets and Vinyl and safety flooring. Please do not hesitate to contact our team for more information.
Contact info
Unit 1, Russett Place, Kirdford, RH14 0QQ, Billingshurst, United Kingdom
- 01932 509909
- info@surreyceilingsltd.co.uk
- surreyceilingswholesale.co.uk
4.9
Excellent
67 reviews
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Professional and attentive
Lisa understood my requirements and acted promptly on getting us a quote and placing the order and was generally very helpful and attentive,
5 August 2024
Reply from Surrey Ceiling Tiles
Hi Angie, Thank you so much for leaving such a lovely review, I am pleased you were happy with the service you received. Please do not hesitate to let me know if you ever need anything else.
Kind Regards
Lisa
Great service and advice for our…
Great service and advice for our flooring purchase. A great team, and Nathan's initial visit for advice and measuring was extremely useful.
12 July 2024
Reply from Surrey Ceiling Tiles
Thank you so much for your 5* rating and your kind words. I am pleased you were happy with the overall service you received and i hope we can help you again with any future projects.
Reply from Surrey Ceiling Tiles
Thank you for for your 5* review. We are pleased to hear you were happy with the service received!
Professional and helpful team
Great advice on the best product to install in my workshop and the team found me a solution that worked within my budget.
15 May 2024
Reply from Surrey Ceiling Tiles
Thank you for taking the time to leave us a review. We are pleased you are happy with the product we advised. Please let us know if you require any materials for future projects!
Reply from Surrey Ceiling Tiles
Thank you for your 5* review. We are pleased you were happy with the service we provided. I hope we can help you again in the future!
Brilliant products & service.
Brilliant products, and amazing customer service. They couldn't have been more helpful.
3 May 2024
Reply from Surrey Ceiling Tiles
Thank you so much for giving us a 5* rating and for your kind works. We are really pleased you wee happy with the service we provided.
Reply from Surrey Ceiling Tiles
Thank you for you 5* Review, we are pleased you wee happy with the service provided. Please do not hesitate to let us know if you require and further materials in the future.
Brilliant service from the east to use…
Brilliant service from the east to use website all the way to delivery
23 April 2024
Reply from Surrey Ceiling Tiles
Thank you for you 5* Review, we are pleased you found the website easy to navigate and you were happy with the overall service we provided. I hope we can help you again with any future material requirements you may have.
Great service from start to finish
Great service from start to finish with Identification of the parts and help with Data sheets for my end user.
Delivery was well packaged and on time.
Thank you
23 February 2024
Unprompted review
Reply from Surrey Ceiling Tiles
Thank you so much for taking the time to leave us positive feedback. It means a lot to our company. We are really pleased you were happy with the service that you received and i hope we can help you again in the future.
Thank you for your speedy friendly…
Thank you for your speedy friendly service regards R.Jolly
24 January 2024
Unprompted review
Reply from Surrey Ceiling Tiles
Thank you Robert for taking the time to leave us a 5* rating. Please let us know if you need any further materials.
Everything was ok except the delivery…
Everything was ok except the delivery man parked the van approximately 5 minutes from the shop and he declined to bring the tiles inside the shops and reverse the van and parked next to shop front door hence we had to had to bring the stuff inside the shop which is inconvenient as we’ve paid £15.00 for delivery
3 January 2024
Unprompted review
Reply from Surrey Ceiling Tiles
Good Afternoon Mohammed,
We are really sorry to hear you were dissatisfied with the delivery service you received. Following on from my call with you earlier, i have raised the issue with the company who delivered these on our behalf who are looking into the matter.
Although as with most materials, delivery would have been expected to be dropped curb side, i am sorry for the inconvenienced caused by you having to go and collect the items yourself from down the road. I am pleased this experience hasn't put you off from returning to us again to order further materials. I have asked the company to deliver as close as practically possible to your premises on the next delivery.
We really appreciate your continued custom and look forward to helping you again in the future.
Great customer service !
This Company have really got their act together !!
Great customer service in getting me the ceiling tiles I was after.
I would have no hesitation in recommending Surrey Ceiling Tiles and would use again in the future.
Big thank you to Lisa, who was very helpful.
Andy B
29 November 2023
Unprompted review
Reply from Surrey Ceiling Tiles
Thank you Andy for your kind review. We look forward to helping you out again should you require any further materials.
Reply from Surrey Ceiling Tiles
Thank you Mihaela for taking the time to review us. We hope to help you again in the future.
One of the best customer experiences…
One of the best customer experiences I've received from a supplier (both commercial and domestic).
Competitive prices and a huge variety of stock available. Delivery was also next day for 120 boxes which was faster than other supplies we had been provided quotes by.
A special thank you to Lisa who was incredibly helpful going above and beyond providing various options of tiles for our specific needs.
I would highly recommend and I look forward to continuing to do business with Surrey Ceiling Tiles.
9 November 2023
Unprompted review
Reply from Surrey Ceiling Tiles
Thank you so much for your kind feedback, we look forward to helping you again soon.
Best service I’ve received from any company as far back as I can remember!!
Not sure the name of the lady I spoke to but she got me out of a jam and located the exact calling tiles I needed for an emergency job. Honestly don’t remeber the last time I’ve received such great service from a company. I’ll be sure to bring all my business Surrey ceiling in the future. Thank you lady for such great service.
9 November 2023
Unprompted review
Reply from Surrey Ceiling Tiles
Hi Edan, Thank you so much for taking the time to write us a positive review. Please do let us know if you need any last minute help again in the future, we will be more than happy to assist!
Super prombt servise
Super prombt servise, to the piont of accomodating us for ease of collection
26 October 2023
Unprompted review
Reply from Surrey Ceiling Tiles
Thank you Simon for your positive review, please let us know if you need anything else in the future!
Good price and efficient service
Good price and efficient service, two big ticks!
2 November 2023
Unprompted review
Reply from Surrey Ceiling Tiles
Thank you for you for taking the time to write us a review, We are pleased you are happy with the service you received!
Seemless transaction
Seemless transaction. Great product knowledge and highly competitive. Would have no hesitation to deal with again .
31 October 2023
Unprompted review
Reply from Surrey Ceiling Tiles
Thank you so much for taking the time to write us a review, we hope to help you again in the future!
Great service, if a little un-welcoming to walk-ins
I wanted to find a local supplier, instead of purchasing online. Surrey Ceiling Tiles came up on a search and their website offer a walk-in service. The postcode took me to the housing estate behind their warehouse and when I did find them, it wasn't clear where I should park and where I should go. There was no obvious trade counter, just a service door in to a warehouse. The door bell didn't work so I stood looking at the CCTV camera hoping that someone would come down and greet me. After some minutes, I made my way up stairs to be greeted by a staff member who said "you're not coming in are you?". I explained what I needed and they were very helpful while I stood on the landing. They issued an invoice by email that could be paid online. All in all, a great company to deal with, if a little unwelcoming for walk-ins. Perhaps better directions, some signage, a functional door bell and a trade counter to welcome passing trade who would rather not deal with online companies?
11 October 2023
Unprompted review
Reply from Surrey Ceiling Tiles
Hi Paul,
Thank you so much for taking the time to leave us a review, we are pleased you were happy with the service that you received and chose to support a local company such as ourselves.
We are truly sorry if we made you feel unwelcome in the first instance and for the issues we were having with our doorbell the day you visited. Although we do offer a local collection service upon ordering through our website, we will always contact the customer to arrange the best time for collection, we don't tend to advertise a walk-in service as this isn't something we can always accommodate due to stock being held in multiple locations. We will of course, always try our best to help where we can at short notice with products we stock at our HQ near Billingshurst (West Sussex).
We appreciate your feedback on the issues you had finding our warehouse and have since put the wheels in motion to improve visibility of where we are. Unfortunately we cannot amend the Google location on Google maps as this is something we have already looked into.
Thank you again for your valued custom and for using us again. Please let us know if there is anything else we can help you with in the future!
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