Supplyanddemand Reviews 

I purchased a supply and demand men’s winter bomber jacket and I can’t say enough of this coat! It is dismally warm! I live in Chicago and usually have to have the jacket unzipped and I sweat like crazy with this coat! I bought it on a 3rd party website on sale for $50!! Run do t walk to get this men’s jacket

Wack!
Kids should never do serious business. I place the order- I pay for it- after that, I receive 10 emails to rate something I did not receive, in emails pictures of delicious mixrace male models- followed by sex predators on the street.
There's no hold of anybody- about parcel status- automatic response on delays.. On page - there's NO DELAY status with delivery.
Dangerous JOKE of a BRAND.

Bought my gear from jd sports in America great quality clothing

They have no idea
Ordered jacket and top, waited a week but no delivery, so contacted them by email. They responded saying it was the fault of there IT department before saying that they had no idea if the items were in stock or when they would be dispatched.
Therefore I cancelled the order!
After 2 weeks I had forgot about it till I got an email from Evri saying they would be delivering the items. I got straight back in touch with Supply & Demand telling them under no circumstances that I would accept the items and would return to sender if Evri showed up. Thankfully they must have cancelled with Evri as not heard anything back.
Supply & demand advertise that you get the items within 3-5 days which never happens.
They have no idea what they are doing, stay well clear!

I would not recommend ordering from this company, I ordered over a week ago and stated I should have recieved my parcel 3-5 days, I then emailed by day 6 to chase this up, but no response, I know have a notification from Evry that this parcel was delivered today, it hasn't I have been in all day, I was also in all day yesterday when I had a notification that it was going to be delivered yesdterday, so again another email to supply and demand to chase this up! First order and definitely will be my last!

I have originally ordered an XL jacket which didn’t fit so returned it on my own expense even though they claimed that returns are FREE and I should have received a return label but it’s a lie.
Then ordered size L of same jacket but the clowns in thier warehouse sent me XL. This time it was their fault but I still had to pay the postage.
3rd time order was cancelled after 4 days stating the item is out of stock even though it said in stock at time of ordering and it’s been a week now but they haven’t issued me refund yet.
They sent me refund for 2nd order after 15days but I still haven’t received the refund for the 1st order either which was returned before the 2nd.

My advice to people please stay well away from these scammers. This company is a con.

Ordered a pair of jeans for my son - too small. I then had to pay £5 to send them back. I requested a bigger size. No communication from S&D for a while only to finally be told they do not offer exchanges online (has to be done in store) and will refund. Ordered the larger size and paid the £4.99 for next day delivery. It did NOT come the next day. Upon tracking my parcel, it’s still not out for delivery but is currently ‘being processed at our hub’! I have sent an email to complain. What is the point of offering next day delivery if they do not delivery the next day? Absolutely abysmal service. Poor show JD sports/Supply and Demand

I ordered a Hoodie and received tracksuit bottoms I don’t know what id**** They got working for them and then sending email saying that they put a replacement order when it’s pending stock and think that I’m going to be paying postage to send it back they can send a courier to my home to collect it because I ain’t paying for jack s*** will never order agen from them

Absolute piece for crap. Cancelled my order after 1 week of wait claiming that they were out of stock while they weren't. But the sale was gone. Worst customer service. Worst experience. Not recommended at all

Absolutely terrible customer service. Took over a month to get a month to get a refund. Their phone lines are permanently switched off, they are not busy they just do not answer at all. I have tried called for weeks.

Ordered on 01.12.2020 received an email (after sending several and getting no response) saying ‘we are sorry we could not fulfil your order’ and a refund. Absolutely disgusted! JD sports own this brand... they clearly don’t care about customer service. AVOID!!!!

They are a disgrace me and my wife ordered on two separate occasions and my wife waited over three weeks to be then told it would be dispatched ASAP then two days later was told it was not in stock I also ordered a tracksuit matching top and bottoms I also waited three weeks I was told that it was delayed then received a email stating they have sent me half a tracksuit so I emailed them and told them I don't want half of it (why would I want half a tracksuit) so I asked for a full refund they told me I could not have one at this time as my half an order had been dispatched. So I checked by tracking with supply and demand and it stated still in warehouse waiting to be picked and I also checked with hermes who they use to deliver my order and they had not received it. I would avoid this company at the moment thier customer service is just generic rubbish that they are trained to spout their dispatch time is a joke. If you are ordering for Christmas then I would be very careful because they will let you down at the last minute

Terrible customer service.
Ordered coat online, unfortunately too big so paid to return via Hermes tracked for an exchange. It says free returns but they don't provide a label. Hermes struggled to deliver to the address...emailed S&D and had a reply from JD sports requesting info. Sent all requested and received no reply. Sent 2 further emails as item showing as delivered but no update on exchsnge, no reply. Today I've received a refund via paypal. So no exchange as requested and too late to order another in time for birthday.
Will not be using again! Dire customer service.
1 star for managing to send the item in the first place and for processing the refund. -5 for rubbish customer service and lack of communication.

Very bad customer service ! Ordered on website and after 2 weeks nothing! Loads of emails and nothing ! Now the 3rd week check again and nothing i tryed to track my order and says order place and thats it! 3 weeks guys! Worst customer service no reply nothing!

Very poor service from supply and demand. Ordered a full tracksuit as a birthday gift. When it arrived it was too big they provided a return or exchange slip but no free returns lable so I emailed them through their website and messaged them on facebook but after a few days still no reply. I contacted JD sports who are assosiated with s&d and got no reply so finally I found a phone number for JD spoke to a member of their team who sent a returns label out to me. By the time the return got back to supply and demand the tracksuit was out of stock a few days earlier it was still in stock. So had they responded to my numerous messages in a reasonable time frame I wouldnt have missed out. Overall very unhappy with the service provided.