Superior Cheer and Dance Reviews 674

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their sturdiness, vibrant colors, and excellent fit, making them suitable for various uses. The delivery service is frequently highlighted as exceptionally fast, with many items arriving quicker than anticipated, sometimes within days of ordering. Reviewers also appreciate the excellent customer service, describing it as top-notch and responsive in resolving issues quickly. However, some people were dissatisfied with aspects of their order, specifically mentioning unexpected small order fees that significantly increased the total cost, and issues with product availability. A few other people also felt that product images could be misleading regarding size, leading to incorrect purchases, and expressed disappointment when items like poms were sold individually without clear indication. There were also instances where customers received the wrong order or experienced significant delays in receiving their products, with some orders placed months prior still not delivered.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many customers praising the sturdiness, vibrant... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast shipping... See more

Order

Consumers find order to be ambiguous, with many praising fast delivery, accurate orders, and ease of... See more

Quality

People report positive experiences with quality, often highlighting the sturdiness of materials, vibrant... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as excellent and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered a couple of flags and flag poles that needed to be replaced in a hurry for competition. They shipped out fast and arrived quicker than anyone else could have had them to us. Very happy with th... See more

Company replied

Rated 5 out of 5 stars

Extremely GOOD Product. I ordered one letterman jacket to inspect the quality. It is HIGH quality, comfortable, and fits well. I will be ordering more for my business. I HIGHLY recommend if you're loo... See more

Company replied

Rated 5 out of 5 stars

Bought the cone for my (now) ex boyfriend’s (who is a cheerleader) birthday. It was kinda expensive but cheaper than other places so not too bad then. It arrived like a week after i bought it so super... See more

Company replied

Rated 5 out of 5 stars

I placed an order for a solid maroon riveted megaphone on Monday and had it in hand by Friday—incredible turnaround! It looked fantastic, and the decal I put on adhered flawlessly. Many thanks for the... See more

Company replied


Company details

  1. Uniform Store
  2. Dance Store
  3. Manufacturer

Written by the company

Since 2011, Superior Cheer and Dance has carried forward Pearison Inc.’s 50+ year legacy of quality, fast turnaround, and dependable service for cheer and dance programs worldwide. We offer a full range of custom cheer and dance uniforms, including value-packed uniform sets and select styles with free tackle twill, along with a wide selection of in stock gear ready when you need it. From practice to performance, Superior Cheer and Dance supports your team all season long. Our U.S.-based sales and customer service team is here to help every step of the way, and our secure online store makes ordering simple. With quick, reliable shipping—and free shipping on orders over $300—you can count on Superior Cheer and Dance for consistent service and quality, year after year.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

674 reviews

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Rated 5 out of 5 stars

Website was easy to navigate to make…

Website was easy to navigate to make ordering efficient. Very quick shipping was appreciated!

19 December 2024
Superior Cheer and Dance logo

Reply from Superior Cheer and Dance

Thank you for your review. Amanda - Customer Care Team

Rated 5 out of 5 stars

Very fast shipping

Very fast shipping! Great prices. Thanks!

17 December 2024
Superior Cheer and Dance logo

Reply from Superior Cheer and Dance

Thank you so much for your great review. Heather-Customer Care Team.

Rated 5 out of 5 stars

Easy Sizing

Superior Cheer's website made it so easy to figure out baton sizes and models for my two grandchildren as well as one for myself. I can't wait to practice with the grandkids this summer. Outdoors of course! I'll have them spinning in no time.

13 December 2024
Superior Cheer and Dance logo

Reply from Superior Cheer and Dance

Thank you for your great review. Amanda - Customer Care Team

Rated 1 out of 5 stars

Never received our package

Never received our package, ordered December 21st, 2024, requested a refund almost 3 weeks later on Jan 13th but have not received any response.

21 December 2024
Superior Cheer and Dance logo

Reply from Superior Cheer and Dance

Thank you for your review. Your order was placed over the holiday break and shipped after the 1st of the year. The package delivered on 1/10. We cannot issue a refund on an order that delivered. Amanda - Customer Care Team

Rated 1 out of 5 stars

Never got my order

Never got my order. Still waiting for a refund.

29 November 2024
Superior Cheer and Dance logo

Reply from Superior Cheer and Dance

Thank you for your review. Your refund has already processed. Please contact your card company for further updates. Amanda - Customer Care Team

Rated 5 out of 5 stars

I received a quality product

I received a quality product. It arrived on time. Bravo!

9 December 2024
Superior Cheer and Dance logo

Reply from Superior Cheer and Dance

Thank you for your great review. Amanda - Customer Care Team

Rated 1 out of 5 stars

Still waiting…

I put my order in on December 3rd, in hopes that it would be enough time to receive my order before Christmas. I have not received my order (December 24th) nor can I get any updates on its shipping status.

3 December 2024
Superior Cheer and Dance logo

Reply from Superior Cheer and Dance

Thank you for your review. I apologize for the severe delays the postal system is currently experiencing. Unfortunately, we have no control over the package once it leaves our facility. Please continue to watch for updates. Amanda - Customer Care Team

Rated 1 out of 5 stars

Still haven’t received our order from…

Still haven’t received our order from the end of November.

2 December 2024
Superior Cheer and Dance logo

Reply from Superior Cheer and Dance

Thank you for your review. I apologize for the severe delays the postal system is currently experiencing. Unfortunately, we have no control over the package once it leaves our facility. Please continue to watch for updates. Amanda - Customer Care Team

Rated 5 out of 5 stars

Excellent

Excellent. Sizes are as advertised

30 November 2024
Superior Cheer and Dance logo

Reply from Superior Cheer and Dance

Thank you for your review. Amanda - Customer Care Team

Rated 5 out of 5 stars

Easy!

Easy instruction on how to find the right baton. I knew exactly what to expect

25 November 2024
Superior Cheer and Dance logo

Reply from Superior Cheer and Dance

Thank you for your review. Amanda - Customer Care Team

Rated 5 out of 5 stars

Your service was great

Your service was great. I heard back right away after placing my order. I received it in a reasonable time. There was an exchange needed which happened seamlessly. thanks so much. I love the batons.

9 November 2024
Superior Cheer and Dance logo

Reply from Superior Cheer and Dance

Thank you for your great review. Amanda - Customer Care Team

Rated 5 out of 5 stars

The service was great

The service was great! The products we received were great! We didn't have to wait long for delivery.

19 November 2024
Superior Cheer and Dance logo

Reply from Superior Cheer and Dance

Thank you for your great review. Amanda - Customer Care Team

Rated 3 out of 5 stars

Order fulfilled

My items was on backorder and after the restock date came and went, I reached out to Superior Cheer to check on it and after a few days, I received my order. The items were as expected. Thank you.

4 November 2024
Superior Cheer and Dance logo

Reply from Superior Cheer and Dance

Thank you for your review. Your order has shipped. I will email you the tracking information. Amanda - Customer Care Team

Rated 5 out of 5 stars

Superior Cheer never lets me down!

Superior Cheer never lets me down! Great quality items for a great price!

15 November 2024
Superior Cheer and Dance logo

Reply from Superior Cheer and Dance

Thank you for your great review. We appreciate your business. Amanda- Customer Care Team

Rated 2 out of 5 stars

Part of order missing

I never received the pants I ordered.

31 October 2024
Superior Cheer and Dance logo

Reply from Superior Cheer and Dance

Thank you for your review. Please contact us at wecare@superiorcheer.com for further assistance. Amanda - Customer Care Team

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