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Superguns Reviews 

680
•
TrustScore 4.5 out of 5

4.7

Archery Store
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Review summary

Created with AI, based on recent reviews

Looking at 300 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the swift shipping process, stating that packages arrive promptly and in excellent condition with secure packaging. People consistently mention that the online ordering platform is extremely easy to navigate and consistently offers a wonderful variety of highly reliable products. However, some customers also noted occasional delays in delivery and a frustrating lack of communication regarding order status updates during busy periods. A few reviewers experienced extended wait times before ultimately receiving their delayed shipments or facing notable difficulties securing a proper resolution from support.

What people talk about most

Delivery service

Customers had great satisfaction with the delivery service, frequently highlighting fast dispatch times and... See more

Product

Users describe positive interactions with product, consistently praising the top quality and great value of... See more

Service

Reviewers highlight positive aspects of service, consistently praising the fast dispatch, prompt delivery,... See more

Order

People report positive experiences with order, highlighting that the ordering process is incredibly easy,... See more

Quality

Reviewers mention positive feedback about quality, consistently highlighting top-tier items and superb builds... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant, ordered a crossbow and was posted the next day. The item was well packaged and as described. After ordering a crossbow from UKpreppingshop and being ripped off, no crossbow and money stole... See more

Rated 5 out of 5 stars

Id rate the quality and service as excellent. However would like that there is a system implemented if there are delays with the order as I had to message and ask what has happened with my order a... See more

Rated 5 out of 5 stars

180lb Cobra upgrade 2.0…….Excellent service, item ordered and sent the next day. Great stock selection, website that’s easy to use. After being ripped off by UKpreppingshop, no crossbow and no refund... See more

Rated 5 out of 5 stars

I placed my order at the busiest time of the year but Superguns still fullfilled my order within their delivery window.. Well done guys!!! Although I had a discrepency in my order the matter was so... See more

Company details

  1. Archery Store

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

680 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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4.7

All reviews

(680)

298 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great company

Great company, ID check was fast and delivery came quicker than i expected. I will come back to shop here and I would recommend others also.

11 June 2026
Unprompted review
Rated 4 out of 5 stars

Great company

I don't not have any problem with Superguns UK. The company are very good.
My problem is with the courier who delivered my jag pro. I was in my home but did not know I had my delivery until I heard my phone, it was a from the courier telling me my parcel was successfully delivered, (REALLY) I went to my door & yes, there it was propped up against the wall. Most problems come from the courier companies...
Superguns UK are very good at what they do....

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Great

Great. Items ordered were in stock. And arrived very quickly.
(Would have been extra good to know that things were despatched. But nonetheless excellent all around.)

2 June 2026
Unprompted review
Rated 1 out of 5 stars

THIEVES AVOID !!!!!

ORDERED A WATER GUN . PAID FOR NEXT DAY DELIVERY. 3 DAYS ON AND NOTHING . NO TRACKING INFORMATION. NO COMMUNICATION. NO RESPONSE TO EMAILS . THIEVES AVOID.

29 May 2026
Unprompted review

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