Super.com Reviews 

68,169
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 22,392 reviews, reviewers had a great experience with this company. Customers genuinely appreciate the fantastic prices and the clean, intuitive website layout, which makes searching, filtering, and securing a hotel room very quick and easy. Many travelers state that they experience a seamless booking process, noting that they received instant confirmations and substantial savings compared to booking directly elsewhere. Some reviewers were surprised by unexpected charges, mentioning extra credit card fees or monthly membership costs. Some people also felt that missing email confirmations, difficulties locating reservation details, or dealing with support created frustrating moments during their travel planning.

What people talk about most

Price

Clients share positive opinions on price, noting that the platform offers very affordable rates and great... See more

Booking process

Reviewers mention ambiguous feedback about booking process, with some customers praising the quick,... See more

User experience

Consumers find user experience to be positive, highlighting that the booking process is intuitive, fast, and... See more

Website

Customers consistently note ambiguous experiences with website features, often praising the user-friendly... See more

Service

People report ambiguous experiences with service, noting that the booking process is easy and accommodations... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Booking the room online was very easy even for someone of mature age and not very digital savvy. The only negative was someone had parked in my spot , when I had returned from a social function t... See more

Rated 4 out of 5 stars

The booking went pretty well, just few days after the stay I got a 20$ charge on my credit card? This I have to investigate? Exception of this all perfect.

Company replied

Rated 4 out of 5 stars

The room and staff were great. when i signed up for this location your web site showed it as a B&B with great breakfasts. that is not the case. it converted to a regular room space with no breakfa... See more

Company replied

Rated 4 out of 5 stars

Having written a previous review which I have now deleted I know realise that the experience I had was not the fault of Super.com but the payment and refund system which they are connected to, onc... See more


Company details

  1. Hotel
  2. also in
  3. Alternative Financial Service
  4. e-Commerce Service

Written by the company

Super.com is the all-in-one app that puts more money in your pocket! Save big on hotels, earn cash back on purchases, boost your credit score, access a cash advance, and even earn money playing games. Super+ members unlock even greater savings and earnings. Visit super.com and make every day Super!


Contact info

4.2

Great

TrustScore 4 out of 5

68K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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How this company uses Trustpilot

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4.2

All reviews

(68,169)

22,379 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Was double charged for the room

Was charged for the room. Got to the hotel, was refused the room until I paid. Showed them the receipt from online. But had to repay for the room.

Checked the charges after a few days and I am charged from online and in person for 1 room.

This booking site is not a good place to use, even though they show low rates. It's more of a hassle when the hotel doesn't get paid from the booking site.

30 October 2026
Unprompted review
Rated 1 out of 5 stars

The hotel needs a lot of updating

The hotel needs a lot of updating. Mold in the bathroom, telephone not working, coffee machine not working, fellow hotel guests were extremely loud at 12AM, 1AM and 2AM and elevators would get stuck and doors would not open fully. Hotel lacks proper management and the self parking was 3 blocks away. I will certainly never be back here and on check the front agent could not help. Maybe the hotel manager or Marriott corporate should be advised. Very sad. Looking for a refund how do I proceed?

3 November 2026
Rated 4 out of 5 stars

Second stay at Planter's Inn

This was our second stay at Planter's Inn in Savannah. It's within easy walking distance of the city market and River Street which are two places we enjoy visiting while in Savannah. We appreciate the cleanliness and subdued atmosphere in this adult-only hotel. Unfortunately, the nights are not so quiet. The rooms face the parking garage. Every night there was something going on (construction, muscle cars revving their engines, loud bangs down the hall). Fortunately, with the help of the TV, we were able to tune most of it out and still sleep. Would be nice to have soundproof rooms, but it is an old building. We would recommend this hotel for the convenient location. Just know that you may need ear plugs for sleeping.

30 October 2026
Rated 5 out of 5 stars

Impressive

Don't know how, but it sure shows and books the same hotel for a lot cheap price.

3 November 2026
Super.com logo

Reply from Super.com

Finding the same hotel for a much better price makes a great deal even better. We’re glad Super.com helped you save and made the booking worthwhile!

Rated 5 out of 5 stars

I love it the greatest

Yes I was the people was amazing just don't know what I would do without this place lifesaver

3 November 2026
Super.com logo

Reply from Super.com

It’s wonderful to hear the team made such a difference during your stay and that you found a place you could really count on. We’re glad the experience meant so much to you!

Rated 5 out of 5 stars

Great experience but would not work…

Great experience but would not work second day. Had to do my fiances name and card.

3 November 2026
Unprompted review
Super.com logo

Reply from Super.com

We’re glad your first booking went smoothly! It sounds like the second-day booking took a little extra effort, so we’re happy you were still able to get it sorted and complete the booking.

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