Nikki did a great job with my taxes.she was very professional and reviewing and explaining everything with me ,on my taxes on the cost and it was a very pleasant experience. There are no surprise fee... See more
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Nicole Whitener has to be the best person I have gone to for my taxes. She is absolutely amazing, patient and all around delightful. I will never use anyone else and have referred family and friends ◡... See more
They don’t work with you or take notes when you tell them that you are layed off from work an you tell them when you go back an they start call everybody an they know your number it unprofessional
Company replied
I love the atmosphere at Sunset Finance. The ladies there are great! Ms.Nicole is absolutely amazing! She goes above and beyond for her customers. I have been a customer for years but this is the best... See more
Company details
Written by the company
Sunset is part of the Consumer Finance Industry and we offer personal installment loans and tax preparation, Sunset helps our customers every day with unexpected emergencies such as auto repair and doctor bills. We also help our customers with cash for vacations, holidays, back to school needs, and more. We were founded in 2001 and operate over 40 locations in Georgia and South Carolina under the names Sunset Finance and Flight Finance.
Contact info
3604 Macon RD, Suite 3, 31907, Columbus, GA, United States
- 1-706-561-6904
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great personnel
Location was very friendly and personable!
Location was very friendly, helpful, and personable. Felt like genuine small town love.
The customer service here is beyond…
The customer service here is beyond spectacular! They were so helpful and very apologetic for me having to wait while they help someone else. I would definitely recommend them to anyone who is in a financial need
Good customer service
The friendly and professional customer service
The friendly and professional customer service is outstanding.
The Staff is very friendly and…
The Staff is very friendly and professional. They go above and beyond to help with your financial needs. I definitely will be a return customer.
I love this team
I love this team, always there when I need them! Good communication and friendly; def a return customer.
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