Sunset Finance Inc. - Columbus Reviews 29

TrustScore 4.5 out of 5

4.6

3604 Macon RD, Suite 3, 31907 Columbus, GA, US


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See what reviewers are saying

Rated 5 out of 5 stars

Nikki did a great job with my taxes.she was very professional and reviewing and explaining everything with me ,on my taxes on the cost and it was a very pleasant experience. There are no surprise fee... See more

Rated 5 out of 5 stars

Nicole Whitener has to be the best person I have gone to for my taxes. She is absolutely amazing, patient and all around delightful. I will never use anyone else and have referred family and friends ◡... See more

Rated 1 out of 5 stars

They don’t work with you or take notes when you tell them that you are layed off from work an you tell them when you go back an they start call everybody an they know your number it unprofessional

Company replied

Rated 5 out of 5 stars

I love the atmosphere at Sunset Finance. The ladies there are great! Ms.Nicole is absolutely amazing! She goes above and beyond for her customers. I have been a customer for years but this is the best... See more


Company details

  1. Loan Agency
  2. Tax Preparation

Written by the company

Sunset is part of the Consumer Finance Industry and we offer personal installment loans and tax preparation, Sunset helps our customers every day with unexpected emergencies such as auto repair and doctor bills. We also help our customers with cash for vacations, holidays, back to school needs, and more. We were founded in 2001 and operate over 40 locations in Georgia and South Carolina under the names Sunset Finance and Flight Finance.


Contact info

  • 3604 Macon RD, Suite 3, 31907, Columbus, GA, United States

  • 1-706-561-6904

4.6

Excellent

TrustScore 4.5 out of 5

29 reviews

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Rated 5 out of 5 stars

Great Customer Service

I love the atmosphere at Sunset Finance. The ladies there are great! Ms.Nicole is absolutely amazing! She goes above and beyond for her customers. I have been a customer for years but this is the best I have seen in the office thus far! Thank you Nicole and Sunset staff for all you do!

27 April 2024
Unprompted review
Rated 5 out of 5 stars

I just wanna take this time out to…

I just wanna take this time out to thank.. I mean truly thank Mrs Whitener.. she’s always treated me like my business matters.. went the extra mile to help me when I needed it.. I promise she has saved my life a million times over.. I recommend her to everyone I know..

2 May 2024
Unprompted review
Rated 5 out of 5 stars

Nicole Whitener has to be the best…

Nicole Whitener has to be the best person I have gone to for my taxes. She is absolutely amazing, patient and all around delightful. I will never use anyone else and have referred family and friends ◡̈

14 March 2024
Unprompted review
Rated 5 out of 5 stars

Nikki did a great job with my taxes.she…

Nikki did a great job with my taxes.she was very professional and reviewing and explaining everything with me ,on my taxes on the cost and it was a very pleasant experience. There are no surprise fees no hidden fees it was what she said it was going to be

1 March 2024
Unprompted review
Rated 5 out of 5 stars

The personal makes it very homely and…

The personal makes it very homely and will definitely work with you. Thanks to them I was able to get a loan through some rought times. So if you need a loan or taxes done come to Sunset Finance ask the staff they will help you.

18 September 2023
Unprompted review
Rated 1 out of 5 stars

They don’t work with you or take notes…

They don’t work with you or take notes when you tell them that you are layed off from work an you tell them when you go back an they start call everybody an they know your number it unprofessional

20 January 2023
Unprompted review
Sunset Finance Inc. - Columbus logo

Reply from Sunset Finance Inc. - Columbus

Thank you for your feedback. If you want to discuss your issue further you may contact our Home Office and we can put you in touch with the appropriate person.

Rated 3 out of 5 stars

Okay

The staff were great and friendly. The application process needs improvement and updating; it needs to be more digital. The process of receiving funds needs to be digital as a lot of people are steering away from paper checks.

28 November 2022
Rated 2 out of 5 stars

Have a loan but cannot find a way to…

Have a loan but cannot find a way to pay online. This is ridiculous. I cannot find a way to create an online account to pay online. Very unprofessional

12 January 2022
Unprompted review
Sunset Finance Inc. - Columbus logo

Reply from Sunset Finance Inc. - Columbus

Thank you for your feedback. We do not currently have a system for making on-line payments. We do offer options for payment by phone, but you should check with your local branch for all payment options.

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