Nikki did a great job with my taxes.she was very professional and reviewing and explaining everything with me ,on my taxes on the cost and it was a very pleasant experience. There are no surprise fee... See more
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Nicole Whitener has to be the best person I have gone to for my taxes. She is absolutely amazing, patient and all around delightful. I will never use anyone else and have referred family and friends ◡... See more
They don’t work with you or take notes when you tell them that you are layed off from work an you tell them when you go back an they start call everybody an they know your number it unprofessional
Company replied
I love the atmosphere at Sunset Finance. The ladies there are great! Ms.Nicole is absolutely amazing! She goes above and beyond for her customers. I have been a customer for years but this is the best... See more
Company details
Written by the company
Sunset is part of the Consumer Finance Industry and we offer personal installment loans and tax preparation, Sunset helps our customers every day with unexpected emergencies such as auto repair and doctor bills. We also help our customers with cash for vacations, holidays, back to school needs, and more. We were founded in 2001 and operate over 40 locations in Georgia and South Carolina under the names Sunset Finance and Flight Finance.
Contact info
3604 Macon RD, Suite 3, 31907, Columbus, GA, United States
- 1-706-561-6904
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great Customer Service
I love the atmosphere at Sunset Finance. The ladies there are great! Ms.Nicole is absolutely amazing! She goes above and beyond for her customers. I have been a customer for years but this is the best I have seen in the office thus far! Thank you Nicole and Sunset staff for all you do!
I just wanna take this time out to…
I just wanna take this time out to thank.. I mean truly thank Mrs Whitener.. she’s always treated me like my business matters.. went the extra mile to help me when I needed it.. I promise she has saved my life a million times over.. I recommend her to everyone I know..
The manager is the greatest staff is…
The manager is the greatest staff is amazing ten out of ten recommend
Nicole Whitener has to be the best…
Nicole Whitener has to be the best person I have gone to for my taxes. She is absolutely amazing, patient and all around delightful. I will never use anyone else and have referred family and friends ◡̈
The staff is really great and helpful
The staff is really great and helpful. They always try to help me as much as they can. They are always willing to work with me if I need them to.
Nikki did a great job with my taxes.she…
Nikki did a great job with my taxes.she was very professional and reviewing and explaining everything with me ,on my taxes on the cost and it was a very pleasant experience. There are no surprise fees no hidden fees it was what she said it was going to be
The experience that I encountered with…
The experience that I encountered with the personnel was positive and comforting. From start to finish I felt like I was a valued customer and my needs and concerns were addressed properly.
The personal makes it very homely and…
The personal makes it very homely and will definitely work with you. Thanks to them I was able to get a loan through some rought times. So if you need a loan or taxes done come to Sunset Finance ask the staff they will help you.
Nicole and Gabby are wonderful people to work with
They helped me out when I needed extra money and allowed me to renew my loan in a timely manner
Great place to get a loan from
Great place to get a loan from, very nice and highly qualified people. Definitely will recommend to others!
Great customer service!
Any time I call, I feel like I’m talking to family! The customer service is great!
Awesome service
Awesome service! Has helped me with my credit and helped me through payments! Would very recommend
My experience with "sunset finance "
My experience with "sunset finance "
Has been overall great 💯 customer service is amazing very nice people. Always there for me when I need them to be 💯💪
They don’t work with you or take notes…
They don’t work with you or take notes when you tell them that you are layed off from work an you tell them when you go back an they start call everybody an they know your number it unprofessional

Reply from Sunset Finance Inc. - Columbus
Fast an friendly service
Okay
The staff were great and friendly. The application process needs improvement and updating; it needs to be more digital. The process of receiving funds needs to be digital as a lot of people are steering away from paper checks.
Customer service is always great and…
Customer service is always great and the entire staff is always ready to assist in anyway possible to give you the best experience
Have a loan but cannot find a way to…
Have a loan but cannot find a way to pay online. This is ridiculous. I cannot find a way to create an online account to pay online. Very unprofessional

Reply from Sunset Finance Inc. - Columbus
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