Sunnygo Reviews 

360
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Evaluating 317 reviews, most reviewers were let down by their experience overall. People frequently reported receiving poor quality or incorrect items that did not match the advertised descriptions, leaving many feeling frustrated. Customers also struggled with unreachable customer support, missing confirmation emails, and completely unresponsive communication channels when attempting to resolve problems. Some reviewers were happy with resolutions after receiving full refunds or having their concerns properly sorted out by the team. Others mentioned that customer service quickly rectified problems once direct communication was successfully established with the business. A few consumers even noted that their orders eventually arrived correctly and they were pleased with the items received.

What people talk about most

Order

People report negative experiences with order processes, frequently highlighting issues with incorrect... See more

Product

Customers had negative experiences with product, expressing deep dissatisfaction with items that failed to... See more

Response time

Reviewers express strong dissatisfaction and frustration regarding the response time from customer service.... See more

Refund

Consumers find refund experiences frustrating due to poor communication and ignored emails. Many reviewers... See more

Customer communications

Users describe negative interactions with contact due to unresponsive customer service and a lack of phone... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered a garlic chopper. Was due to be delivered and was at home when delivery company stated unable to deliver. Courier now shows as cancelled by sender. Numerous efforts made to contact sunnygo on... See more

Company replied

Rated 1 out of 5 stars

One star is too many! Rubbish product not at all like the superb Facebook advert. I stupidly fell for it twice once as Sunnygo and once as their other name Vyjoy. It was a folding solar charger with... See more

Company replied

Rated 1 out of 5 stars

Zero stars if I could award. Do not order as item has not arrived and no response from their support team. They also didn’t send a confirmation email but immediately took money from my bank account. T... See more

Company replied

Rated 1 out of 5 stars

One star is too many. Purchased and received cameras for car which were supposed to be cordless they are not plug in cigarette lighter. Sent Emails requesting details how to,return goods no respon... See more

Company replied


Company details


Contact info

1.3

Bad

TrustScore 1.5 out of 5

360 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 30% of negative reviews

Typically replies within 48 hours

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1.3

All reviews

(360)

316 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

How I wish I hadn't pressed SEND!

How I wish I hadn't pressed SEND!! Absolute rubbish product. Took longer to deliver than my first child!!
The packaging was broken and the items inside too!
They are 1/3 of the size advertised. Now asking for a FULL refund.....hmmm, not holding my breath!!!
DO NOT BUY FROM THIS SITE!!!!

20 December 2025
Unprompted review
Rated 1 out of 5 stars

What a load of crap and a complete…

What a load of crap and a complete joke.
Bought 5 bags of the defrosting / demisting thing being advertised.

1. They are advertised as being about 4 times the size they actually are.
2. Therefore not as advertised
3. Also therefore not value for money.
4. Should be reported as misleading.

I've yet to try it in my car, but im betting it wo t work and ive wasted £25 of hard earned money!

29 December 2025
Unprompted review
Rated 1 out of 5 stars

Ordered some leather balm for furniture…

Ordered some leather balm for furniture paid £15 for it and it never arrived! They even sent me a message to say it had been delivered but it hadn’t. Tried emailing them, no response. This company is a scam. Do not use.

23 December 2025
Unprompted review
Rated 1 out of 5 stars

Money taken

Money taken, no product delivered and won’t respond to emails wish I had seen these reviews before ordering. Scam company. Do not send them your money!

27 December 2025
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible. Ordered Christmas presents. Never turned up. No communication. Shocking that they have not been shut down after reading all the reviews. Wish I’d read these first. Avoid at all costs.

1 December 2025
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY

If i could give nothing I would. Stay away from this "company". I paid for my item and never recieved it, never got any tracking progression and every email I've sent has been ignored. Scam company. Save your money!

17 November 2025
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company. It’s now been three months with no order received. Emailed multiple times with no response. Avoid

30 September 2025
Unprompted review
Rated 1 out of 5 stars

Would give zero stars if i could

Would give zero stars if i could. Ordered the advertised flying bird cat toy. Advert is a complete lie - toy does not fly at all. You turn on battery inside and the bird squeaks and flashes with different coloured lights. It does not move at all. Cat wasn't even remotely interested in it. Completely false advertising. Very disappointed!

22 December 2025
Unprompted review
Rated 1 out of 5 stars

No delivery, no reply.

I made a purchase of a makeup product advertised on Instagram. It’s been 6 weeks, and no product. No reply from their “customer service” department. Basically a complete rip off. Don’t use them, whatever the product. I wish I had read these reviews first. Hindsight is a wonderful thing. Oh well.

21 December 2025
Unprompted review
Rated 1 out of 5 stars

SCAM company

Do not order from this utter trash of a company. Ordered one thing (got charged for 3)!! They said they cant refund. 3 weeks later no sign of the goods either. A complete scam avoid at all costs

5 December 2025
Unprompted review
Rated 1 out of 5 stars

Faulty item received

Faulty item received.
I purchased the moving and chirping bird. Does nothing, doesn't move, doesn't chirp.
I constantly emailed company and used the contact form on their website but no response.
Poor customer service.

1 December 2025
Unprompted review
Rated 1 out of 5 stars

Absolute disgrace

Absolute disgrace - ordered product in good faith on 3 day delivery here we are 4 weeks later no sign of anything !!
No reply from customer service .:.: please don’t waste your money …. SCAM !!!!!!

1 December 2025
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY

Scam of a company Do not use ever Did not receive my item despite numerous emails Why are they still trading ?

20 December 2025
Unprompted review
Rated 1 out of 5 stars

Let down

Ordered an item beginning of November, now its the 19th December and not received it. I have complained/ chased a few times with no response. DO NOT BUY FROM THIS COMPANY. They take your money, then nothing.

19 December 2025
Unprompted review
Rated 1 out of 5 stars

Dreadful Company

Dreadful Company. No goods delivered. Never respond to emails. I suggest they be removed as all of these Customers report the same problem.
My rating would be no stars if that were possible.

19 December 2025
Unprompted review

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