Proffesional, polite and informative. Got me to sign up after explaining that the policy still pays out in first year for accidental death and at least money back if medically die through illness in f... See more
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About SunLife
Written by the company
This is the SunLife
SunLife, the 200 year-old company
SunLife is one of the UK’s best-known financial services companies, dedicated to making things as straightforward and good value as possible, with benefits specially developed to meet the needs of everyone over 50. We help people protect their world, prepare for the future and pursue their ambitions – with services such as over 50s life insurance, our Guaranteed Inheritance Plan, and equity release.
Contact info
United Kingdom
- 0800 904 7674
- sunlife.co.uk
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Great experience and easy to set up
It is so easy to set up a over 50s plan, I have four set up now and there's no medical to have, the £140 gift card is a nice touch as well, a great company
Sunlife is a ultimately fantastic…
Sunlife is a ultimately fantastic company and it was so easy and very well explained what you will receive and the weight off my shoulders for my when I pass, definitely a million star rating as far as I can see, absolute fantastic.
I needed to boost my over 50s plans…
I needed to boost my over 50s plans already have 2 policies with sunlife it was so quick and easy to do on line , chose the monthly amount showed me exactly what the payout would and was happy with amount
No pressure
I really appreciated that I could request a quote via email and not have constant calls. I ended up calling them after a quote was given as I had a few questions. I spoke with Scott who was not only extremely knowledgeable, but was very personable and took the time listen to my questions and concerns providing straightforward answers. I did not feel in the least, that I was in any way, being rushed or pressured into purchasing a policy.
The negatives I found with the company are that:
1) The life expectancy age, being the age you reach when you start paying in more than would be paid to your beneficiaries, is extremely short considering how much longer people are living.
2). I was originally looking online at the Guaranteed Inheritance plan instead of guaranteed whole life and was given a really obscure and confusing online reply why one couldn't be offered but there wasn't a phone number or email address provided to enquire about why it was denied and as it is apparently an "online only" product no-one under the general Sunlife phone number could provide answers. Which made it feel a little clickbait(ish).
3) I was not happy about not being allowed to name a beneficiary.
I am now waiting for the welcome pack to arrive and if I have any further questions after I receive it I hope to speak with someone as professional and helpful as Scott.
Professional and helpful …
Luke was very helpful and professional when setting me up on something more appropriate.
I find it very easy to apply online…
I find it very easy to apply online after watching your company advertisement on sky tv I realised that this company is genuinely overall I am happy.
Good service matt was very good…
Good service matt was very good explained everything very professionally
The lady ( Lizzie) was lovely Explained…
The lady ( Lizzie) was lovely Explained everything to me At no time I felt under pressure Very polite lady
Very helpful as allways this is the 3rd…
Very helpful as allways this is the 3rd policy I have taken out with you and the service has been next to none thank you Angela battye
Sunlife is so easy to get on with,the…
Sunlife is so easy to get on with,the people you talk to are so understanding and help you to go through everything.The team are brilliant.
Talking to mat who took me through it…
Talking to mat who took me through it was the most helpful man everything was clear and simple with sun life
I found exactly what I wanted
I found exactly what I wanted, it was lovely speaking to Jane she made the quote fast,clear and incredibly easy, she was so helpful. I had been dreading getting a quote thinking I'd be on the phone for hours,it'd be complicated and drawn out however it turned out to be the opposite thank you very much.
Very helpful customer service person…
Very helpful customer service person who helped me take out a new policy with great ease and very timely.
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