Really good quality on the bubble fit zip hoodie. It’s all I wanted from a zip up hoodie. I feel like it’s a little too cropped on the back but still looks really good. I hope they will soon give a... See more
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Based on reviews, created with AI
Luxury Essentials designed in England
United Kingdom
Replied to 88% of negative reviews
Typically replies within 1 week
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Perfect! I love there clothes bit in the pricey side but the quality speaks for its self
I returned two items ordered separately but returned them on the same day. They chose to refund the tracksuit bottom only and have not messaged me about the refund for the top. When I have already received notification it has been returned to them. So why refund one and not the other? I have over 312k followers on social media I chose to come here first before I make a content about how you don't like refunding. Just read the comments here ppl are fed up of you holding their money. Can you send my refund please or do I have to make a story time about your brand? Order number - 21056689

Reply from SUMMIT
I spent £150 and I haven't received anything. They cannot refund my money and don't know if I will receive what I ordered. Don't buy from them it's a scam.
You say you don't have my order but you've sent me 2 emails saying your going into administration. Funny that. It's a scam don't order

Reply from SUMMIT
A beautiful ending. This was an excellent series. How people change along the way. The ending was perfect with the magic of Warren :-) Dockers will learn a lot from this journey. There should be no hate with previous contestants, remember, its a game.
Great high quality clothing..the style and fit is excellent..

Reply from SUMMIT
Bought a jacket but sent it back as it didn’t suit me unfortunately, the quality is outstanding and the buying and return process was effortless.
Will definitely buy from Summit again .

Reply from SUMMIT
Love the ripstop windbreaker and the sun fade sweatpants! The fit is amazing on the windbreaker, and the quality and fit on sweatpants unreal! I have a few sweatpants from Represent and Cole Buxton, and this one is probably my favourite now!
Great service too with delivery and email response to a query I had.
Only wish delivery to Ireland was a bit cheaper but not a big deal 😅
Bought two t shirts both awful quality for the price point, understandably want to return both as unworn. Can’t get a reply or even access to returns portal. Very bad.

Reply from SUMMIT
Ordered heavyweight sweatpants. Delivery was within a couple of days and the quality of the material is exceptional. Good to pick up some items while a sale is on. Top notch.

Reply from SUMMIT
Love the fit on the longsleeve tees -- especially the close cut collar. The heavyweight fabric gives it structure amd makes it hang well. Perfect.

Reply from SUMMIT
Excellent clothing. Dispatch has always been quick. I've loved every piece I've got from Summit for far. The hoodies have been amazing quality and fit, and the T shirts too (better than other brands I buy). Would like a windbreaker or a jacket at some point. Definitely would recommend!

Reply from SUMMIT
It’s been over a month that I’m trying to get a refund after I returned something that I didn’t wear … they don’t reply to my email
I’ve sent more than 10 email to to their support team but nothing
Also no phone number
Worst company
Don’t place any order

Reply from SUMMIT
Ordered the applique hoodie in steel grey, item arrived very quickly and the hoodie is perfect. Quality material, great fit and looks so good. Very pleased with it thanks
Genuinely 10/10 knitwear, first time I've spent that much on an item (full zip knit chunky knit) and it's just an incredible piece. Wish they had it in stock in grey in my size still.
Service also 10/10, I accidentally ordered more to try on and didn't note the website said sales items can't be returned. After contacting them they kindly allowed the return to be done. Very much appreciated.

Reply from SUMMIT
Love Summit clothes! Just received heavyweight sweatpants and hoodie. They feel and look incredible. Arrived 2 days after ordering which is great.
Thank you

Reply from SUMMIT
Awful customer service. I ordered back in October and still haven’t received my order despite emailing multiple times, I have been told I can’t get a refund even though I haven’t received my order! Would never order through this site again!

Reply from SUMMIT
I’m a regular customer at summit, 5 stars. Amazing as always🙌🏼

Reply from SUMMIT
I’ve been a loyal customer of Summit, but this experience is honestly ridiculous. My parcel was left outside without my permission, got rained on all day, and the items arrived completely wet. When I reached out, the only response I got was basically, “our bags are waterproof” and “if you’re unhappy, return them.” No solution, no acknowledgement of the problem, nothing.
For a loyal customer, that kind of customer service is shocking. You’d expect them to actually help, not just brush you off. Really disappointing.

Reply from SUMMIT
Can’t rate this brand high enough the quality is unmatched and everything fits so clean delivery’s are on point never had an issue would highly recommend

Reply from SUMMIT
Two items now.
Quality is outstanding and value for money

Reply from SUMMIT
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