SubaruPartsDeal.com Reviews 

377
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and originality of the products, often finding the exact parts needed for their vehicles at very fair prices compared to dealerships and other sites. People frequently highlight the fast and efficient delivery service, noting that items arrive well-packaged and in excellent condition, making the overall ordering process smooth and reliable. However, some customers noted receiving incorrect parts or items that did not match descriptions, like unexpected color variations. A few others experienced orders arriving with missing components or packaging issues. Additionally, some reviewers mentioned that shipping could be slow or expensive in certain instances.

What people talk about most

Product

Reviewers mention positive feedback about product, with many customers finding the exact part they needed at... See more

Delivery service

People report positive experiences with delivery service, frequently praising the fast and prompt shipping... See more

Price

Users describe positive interactions with price, often finding parts at a fraction of dealership costs and... See more

Quality

Consumers find quality to be positive, with many reviewers praising parts as original, new OEM, and excellent... See more

Order

Customers consistently note positive experiences with order, praising the ease of ordering, fast shipping,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Part was great quality, original. Site easy to use and like that entering VIN ensures correct part is ordered. Appreciate the lower price compared to other sites. Shipping was pricey, but still lesser... See more

Rated 5 out of 5 stars

Got what I ordered, was able to add it to my Subaru just fine. My only issue is I didn’t know what color it was until it came in the mail. That would have been nice to clarify online. I have a green... See more

Rated 5 out of 5 stars

I was able to pick up several oil and air filters for my Subaru Outback at a very fair price. The items were shipped two days after the order was placed and delivered three days after shipment.

Rated 5 out of 5 stars

SubaruPartsDeal had the part I needed at a reasonable price. It arrived at my door on schedule in excellent condition. Couldn't ask for more.


Company details

  1. Auto Parts Store

Written by the company

Are you a proud Subaru owner seeking the best in genuine parts and accessories for your beloved vehicle? Look no further than SubaruPartsDeal.com! As the leading supplier of brand-new Genuine Subaru parts at unbeatable discounted prices, we offer an extensive range of products shipped directly from authorized Subaru dealers to your doorstep.

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

377 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(377)

144 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

web site is difficult to find parts you…

web site is difficult to find parts you cant find them by name or model number
can't search by type of transmission only by poorly labels parts diagrams
customer service or help is non existent takes days to get a response
no way to call and ask a question
shipping was slow and expensive took 10 days to get parts

21 November 2025
SubaruPartsDeal.com logo

Reply from SubaruPartsDeal.com

Thank you for your feedback.
Subaru Parts Deal features Parts Questions, a tool you could use to contact our parts specialists and locate the correct parts information, such as fitment, color, or part number. To utilize this feature, please have your VIN ready and follow these steps to email our parts specialists:

1. On our home page, enter your VIN and click [ Go ].
2. On the following page, click [ Parts Questions ] in the top right corner.
3. On the following page, click [ Email Us ] in the bottom right corner.

We sincerely apologize for the inconvenience and thank you for your understanding.

Rated 5 out of 5 stars

Good Value

Best price. It was exactly the correct part. Not a used part, but new. Quickly shipped. Will look here for parts the next time my Subaru needs repair.

12 November 2025
Rated 1 out of 5 stars

Had a horrible experience with SubaruPartsDeal

Had a horrible experience with this company. We ordered a part that unfortunately did not match the photos on their site. Asked for a refund and replacement part to be sent, which they originally agreed to and did not follow through with. Paid $50.44 for the original order and was refunded $12.83. Avoid ordering from these guys unless you're 100% sure on the part number.

22 December 2025
Unprompted review
SubaruPartsDeal.com logo

Reply from SubaruPartsDeal.com

Thank you for your feedback.
While we try our best to reflect the true condition of the item, our online catalog is for general reference only. Rest assured that any outdated details will be forwarded for correction, and the listing will be updated in future updates.
Additionally, we have a parts question feature on our website that you could reach out to find the right part number. You would submit your VIN, and our parts specialists would get back to you.
We appreciate you bringing this to our attention, and we are committed to improving the accuracy of our catalogue.

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. Cancelled orders for no reason given.

5 December 2025
Unprompted review
SubaruPartsDeal.com logo

Reply from SubaruPartsDeal.com

Thank you for your feedback.
We apologize for the inconvenience; we have escalated the issue and thoroughly investigated. The issue you were experiencing is now fixed. Please place another order, and we will closely monitor the status to guard your satisfaction.
We appreciate you bringing this to our attention and hope to provide a better experience in the future.
Thank you again for bringing this to our attention.

Rated 3 out of 5 stars

I called multiple times …

I called multiple times and left a message to verify that I was ordering the correct part for my car and I never received a call back. Luckily it was the correct part and I didn’t have to go through a return process.
Item arrived quickly and fit my car perfectly.

27 November 2025
SubaruPartsDeal.com logo

Reply from SubaruPartsDeal.com

Thank you for your feedback! We appreciate you taking the time to share your experience. We're glad to hear some things went well, but we also understand there were areas that could have been better. To ensure we can resolve issues, please create an RMA by following these quick steps: On our website click on [Contact Us].

We’re always looking to improve, so your input is valuable and helps us do just that.

Rated 5 out of 5 stars

Right the 1st time.

Order was received in a short time, as the order was ordered on 10/23, and delivered on 10/27.It was as ordered, and the parts fit as they should.

8 November 2025

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