SubaruPartsDeal.com Reviews 

377
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 165 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and precise fit of the parts, often finding them to be genuine OEM and exactly as described. Many people also appreciate the reasonable pricing compared to dealerships and other sites, highlighting significant savings. Additionally, consumers frequently commend the fast and timely delivery, noting that items arrive well-packaged and in excellent condition. However, some customers also noted issues with their orders, such as receiving parts that were either incorrect, missing components, or did not match website descriptions or VIN confirmations. A few other people also felt that shipping could be slow or expensive, with some experiencing unexpected charges or order cancellations due to parts being discontinued or out of stock.

What people talk about most

Product

Users describe positive interactions with product, often finding the exact part needed at a reasonable price... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and timely shipping.... See more

Price

Clients share positive opinions on price, with many reviewers appreciating the reasonable and fair costs,... See more

Quality

People report positive experiences with quality, with many reviewers praising parts as great quality, new,... See more

Order

Consumers find the ordering process to be largely positive, citing ease of use, fast shipping, and accurate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Part was great quality, original. Site easy to use and like that entering VIN ensures correct part is ordered. Appreciate the lower price compared to other sites. Shipping was pricey, but still lesser... See more

Rated 5 out of 5 stars

Got what I ordered, was able to add it to my Subaru just fine. My only issue is I didn’t know what color it was until it came in the mail. That would have been nice to clarify online. I have a green... See more

Rated 5 out of 5 stars

I was able to pick up several oil and air filters for my Subaru Outback at a very fair price. The items were shipped two days after the order was placed and delivered three days after shipment.

Rated 5 out of 5 stars

SubaruPartsDeal had the part I needed at a reasonable price. It arrived at my door on schedule in excellent condition. Couldn't ask for more.


Company details

  1. Auto Parts Store

Written by the company

Are you a proud Subaru owner seeking the best in genuine parts and accessories for your beloved vehicle? Look no further than SubaruPartsDeal.com! As the leading supplier of brand-new Genuine Subaru parts at unbeatable discounted prices, we offer an extensive range of products shipped directly from authorized Subaru dealers to your doorstep.

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

377 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(377)

144 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Smooth Process

No problems with the order and it was delivered promptly. Will use them again for OEM parts.

24 May 2026
Rated 5 out of 5 stars

Good experience

I think it’s crazy that the price for a sun visor is over $70 but that seemed to be the market price. It is what it is. The part delivered was a perfect match and I was satisfied with the delivery.

30 May 2026
Rated 2 out of 5 stars

Price was good, but...

Price was good, but the add-on charges were not. For such a small item I could have purchased elsewhere for less, with quicker delivery Doubt I will be back.

30 May 2026
SubaruPartsDeal.com logo

Reply from SubaruPartsDeal.com

Hi Tristram,

Thank you for your feedback. Our team works hard to provide genuine Subaru OEM parts at a competitive pricing. While we're glad you were able to find the parts you needed in our selection, we also acknowledge that there are some things that we could improve upon.

We appreciate your time and support.

Rated 1 out of 5 stars

Sent the wrong part number and ignored…

Sent the wrong part number and ignored all emails asking for the correct one to be sent. Rip off and fraudulent. Do not buy from here.

30 May 2026
SubaruPartsDeal.com logo

Reply from SubaruPartsDeal.com

Hi Lachlan,

Thank you for sharing your feedback with us.
We’re truly sorry to hear about the trouble you experienced, and we understand how disappointing this situation must be. For any concerns regarding your order, an RMA (Return Merchandise Authorization) is required so we could further assist you.
We’ve looked into your order, and unfortunately it falls outside our 30-day return/RMA window. Because of this, we’re unable to process a replacement or return at this time. We know this isn’t the outcome you were hoping for, and we sincerely apologize for the frustration this may cause.

For more information regarding our returns policy, please visit
https://www.subarupartsdeal.com/service/subaru-return_policy.html

Rated 4 out of 5 stars

We got the right part

We got the right part, it was new oem and it worked. Fast delivery, part arrived a day before it said it was going to be here. The only reason I am giving them four stars is because of their customer service. Payment was a bit of a pain in the ass. The only took pay pal or a three way call with my bank to verify it was me (I work full time with a busy schedule, so this was not an option).

17 April 2026

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