STRYDA Reviews 552

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 285 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its effectiveness in alleviating foot pain and providing excellent support, often describing it as life-changing. The quality of the products, including insoles and shoes, is frequently highlighted as impressive, with many appreciating their comfort and durability. The staff and customer service are also highly regarded for their professionalism, helpfulness, and genuine care. However, some customers experienced issues with the durability of certain products, noting that insoles cracked or broke after a short period of use. A few people also found the insoles initially uncomfortable or unsuitable for all types of footwear due to their size or rigidity, and some reported difficulties with customer service responsiveness regarding these concerns.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the insoles for providing immediate... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the durability and effectiveness of the... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and dedication. Many customers... See more

Customer service

Consumers find customer service to be positive, with many praising the outstanding and personalized support,... See more

Service

Reviewers mention ambiguous feedback about service. Many customers praise the excellent service, highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you suffer from any form of foot pain at all… do give these humbling inner soles a try for it has been a game changer for my debilitating joint pain from Morton’s Neuroma! Thank you Thien for it ha... See more

Company replied

Rated 5 out of 5 stars

I first contacted Stryda via messenger with a query regarding my achilles injury. Thien took the time to discuss my problem, provide advice, even assess my current shoe collection! I ordered the ins... See more

Company replied

Rated 5 out of 5 stars

The slim insoles fit perfectly in my current shoes and don't lift my heels too much - whereas other branded insoles/orthotics have caused my heels to lift up and slip out of my shoes. My Stryda insole... See more

Company replied

Rated 5 out of 5 stars

I’ve been dealing with stubborn foot pain for months, and these insoles have been an absolute game changer. Within the first week I already noticed a huge difference! What I love most is how incr... See more

Company replied


Company details

  1. #1 of 1 best companies in Foot Care
  2. #1 of 2 best companies in Orthotics & Prosthetics Service
  3. #1 of 1 best companies in Podiatrist
  4. #1 of 2 best companies in Footwear Wholesaler

Written by the company

At STRYDA our goal is to create change from the feet up. We create life changing insoles and foot products that are environmentally friendly and designed by podiatrists.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

552 reviews

5-star
4-star
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1-star

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

healthy foot wear

easy fast delivery, and great help with al my shoe questions.the shoes are very comfortable

27 October 2025
Unprompted review
STRYDA logo

Reply from STRYDA

Thanks for your wonderful Support Anna!
Can't wait to share our new range with you all soon.
Cheers,
Thien

Rated 5 out of 5 stars

I have had foot pain for 6 years or…

I have had foot pain for 6 years or more , and straight away I could feel the difference , game changer for me
love the shoes and have put inner soles in other shoes
Love them !!!!!

27 October 2025
Unprompted review
STRYDA logo

Reply from STRYDA

6 years is such a long time and you can really see a common theme in these reviews of people suffering for not just months but years. Trying every treatment and product out there to the tune of thousands of dollars in many cases only to find relief at last with STRYDA soles. So THANK YOU for placing your faith in us and supporting us here by sharing your wonderful experience VC!

Kind regards,
Thien

Rated 5 out of 5 stars

Purchasing a pair of Stryda insoles

Purchasing a pair of Stryda insoles has given me re-newed comfort, as well as hope in my recovery. So very glad i have them now. My feet took to them straight away, and i will even purchase the Stryda shoes for work & leisure in the near future!

24 October 2025
Unprompted review
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Reply from STRYDA

It's incredible how much of a toll foot pain can take on you both physically and mentally. A common theme in these reviews is people seem to be forced down the same path of expensive treatments and products that don't work until they find STRYDA and losing hope is inevitably what happens. So thrilled we've helped you regain yours. You got this Atelier!
Thank you for sharing - it means the world to us.
Kind regards,
Thien

Rated 5 out of 5 stars

A lifesaver!

Like others, I also suffer from plantar fasciitis. These insoles were my last chance before going back to the podiatrist and thank goodness, I chose Stryda! I didn't want to go back to the podiatrist and have new insoles made because they never helped me anyway. After about a month of using the Stryda insoles, my pain has definitely reduced and I can't feel my tendons pull as much with these insoles. This is amazing and I thank you for designing this product. A life saver!

25 October 2025
Unprompted review
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Reply from STRYDA

I'm always truly moved by amazing success stories like yours Kiera, it makes my work so incredibly rewarding. I know I did the right thing in answering my calling in life to save soles! Thanks for your faith in us, I'm glad it's saved you from getting more expensive options and most importantly, resolved your plantar fasciitis!
Kind regards,
Thien

Rated 5 out of 5 stars

I always use these inner soles now

I always use these inner soles now. Work just as well as the ones I used to get from the podiatrist. Thank you.

25 October 2025
Unprompted review
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Reply from STRYDA

That's a great update Paula, so happy to see they have performed well for you!
Kind regards,
Thien

Rated 5 out of 5 stars

Fast delivery, great product

Fast delivery
Great product. Been wearing them for a couple of weeks in the work boots and seem to have made the world of difference to my feet and knee pain. Going to bed the second pair in with my golf shoes next.

24 October 2025
Unprompted review
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Reply from STRYDA

Fantastic news Sean, so happy they have made a difference for you as work boots work so well with STRYDA soles.
Thank you!
Thien

Rated 5 out of 5 stars

I highly recommend STRYDA, thank you

I have collapsed arches and plantar fasciitis, so I needed insoles with good arch support. Honestly, it was hard to fully trust what I saw on social media, and the price made me hesitate. But thankfully, STRYDA insoles turned out to be one of the best purchases I’ve ever made.

I bought a pair for myself and my husband. At first, he said they felt uncomfortable, but after about three days, he started to find them really comfortable. I’m planning to buy more soon — for myself, husband and one for a friend who also has foot pain.

I truly recommend these to anyone struggling with foot pain. Oh, and when I met my podiatrist, he also said the insoles looked like a well-made product. Thank you, STRYDA, for making such great insoles.

9 October 2025
Unprompted review
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Reply from STRYDA

Thank you for your faith in us, so happy to see they have helped you and your husband! A great special thanks to your podiatrist for their approval too. As a podiatrist myself, I'm grateful my creation is making a difference to people's lives!
Kind regards,
Thien

Rated 5 out of 5 stars

Purchased the toe socks and insoles

Purchased the toe socks and insoles. Surprised at how great my feet felt after a day wearing the toe socks. Will order more. Still getting used to the insoles but am definitely feeling less pain. Great products

1 October 2025
Unprompted review
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Reply from STRYDA

Would love to know how you're going with the insoles now! Thanks for supporting us and sharing your experience here :)

Kind regards,
Thien

Rated 5 out of 5 stars

This company sells what it says it…

This company sells what it says it sells - the service was second to none, and I am 100% satisfied with the insoles I purchased. My extreme foot pain ( PF) was reduced by about 75% in the first few days of getting used to the insoles. Now I can wear them for a full day and am walking without limping and with almost zero discomfort. This is a game-changer for me , as I work fulltime and was getting desperate for something to help ease the foot pain. I am so impressed with these that I am considering buying their sneakers now too, plus a spare set of insoles. Very prompt and efficient delivery - with great follow up advice on how to wear in your insoles. An all-round great experience, that I would recommend to others thinking about purchasing.

1 October 2025
Unprompted review
STRYDA logo

Reply from STRYDA

I'm so grateful to see how much of a difference STRYDA Soles have made for your foot pain especially as you had such a significant improvement early on and now have total resolution.

I'm so happy I am able to answer my calling in life and give people back their freedom in movement.

Thanks Julie!
Thien

Rated 5 out of 5 stars

I was very happy dealing with the…

I was very happy dealing with the people at Stryder they were very helpful. And I am extremely happy with the insoles that I bought. I am so grateful that a friend recommended them to me.

24 August 2025
STRYDA logo

Reply from STRYDA

Happy to see they're helping you Michelle, thanks for backing us and it's wonderful to see it paid off!
Thien

Rated 1 out of 5 stars

Large break after use of a few days

I was really looking forward to trying these insoles. Unfortunately, after only a few days of light use, the cork started chipping and breaking apart. Honestly very disappointed with it, it's quite large break. They felt great at first, but the durability just isn’t there. For the price, I expected them to last much longer.

Also the customer service is terrible. I had to send email 3 times just to request a refund.

4 October 2025
Unprompted review
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Reply from STRYDA

Hi mate - I'll be ein touch soon - we normally would replace them immediately, would love to know how this took 3 emails? I'll also check to see why they chipped so easil, other than the very rare faulty insole, it is usually due to a narrow toebox that causes stress so I'll sort this out for you ASAP.

Cheers,
Thien

Rated 5 out of 5 stars

Really happy with the inner soles

Really happy with the inner soles. Most of my heel pain is gone and I am hopeful that this will continue.

8 October 2025
Unprompted review
STRYDA logo

Reply from STRYDA

Great news Pat, you can expect them to continue healing as any healing is a sign your tissue is finally winning. Heel pain can be a long and drawn out battle but with the right footwear, changes to your mechanics and lifestyle, it's definitely resolvable and we are here to help you at STRYDA!
Thank you,
Thien

Rated 4 out of 5 stars

Jacob and Hannah were very helpful with…

Jacob and Hannah were very helpful with all my questions and my needs. They went beyond call to help me.
Unfortunately I have to return the shoes as it wasn’t suitable for my needs due to medical reasons otherwise the shoes look great.

24 August 2025
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Reply from STRYDA

Thank you Nicole, we want you to have the best possible experience with us no matter what happens! Please stay tuned with us as I am redesigning our shoes from scratch to make them even better than they already are and hopefully, they will suit your needs this time. I wish you all the best on your journey and if you need any help, please shoot us a DM on IG or FB and I'll be the one to respond.

Kind regards,
Thien

Rated 5 out of 5 stars

Service was wonderful

Service was wonderful. The item shipped quickly and was good quality.

24 August 2025
STRYDA logo

Reply from STRYDA

Thanks Thomas, hope they're working well for you, let us know if you need more help.

Kind regards,

Thien

Rated 5 out of 5 stars

These are great!

The have been great so far! Planter Fasciitis has been very debilitating for me the last 6 months and after discovering that I need more stability rather than cushion- these have help so much! Not solved yet, but I can definitely tell the difference. Will be buying a second pair.

5 October 2025
Unprompted review
STRYDA logo

Reply from STRYDA

Love this Jess! I really appreciate seeing not just your improvement but WHY and you've nailed it here. Stability is superior to cushioning and building your baseline strength from within your feet is paramount!
Thank you :)
Thien

Rated 2 out of 5 stars

My foot has more pain than ever

My foot has more pain than ever, had yo buy bigger size shoes to fit the stryda sole cause their to thick. I just set them aside and never used them.again. was very dissapointed.

21 August 2025
STRYDA logo

Reply from STRYDA

Hi Jaymee,

If STRYDA soles are hurting your feet than you almost certainly have the wrong size, pairing them with shoes that don't have enough volume or both. Either way, we can help sort this out for you. I've tried calling you twice, please let me know how we can figure this out for you and we will get straight to it.

Thanks Jaymee,
Thien

Rated 5 out of 5 stars

Customer Service was above all the most…

Customer Service was above all the most important aspect of the purchase. Then follows the actual product itself. There are products I have purchased and products that were made to suit my feet specifically that weren't as effective as the STRYDA product. The ball at the back of the sole insert was the relief for my Bursitis Neuroma in the left foot and the shape of both soles and cork texture was the relief for my Planta Facititis. Having 2 different conditions in separate feet was the most challenging but this product protects both feet from harm when in use. It is definitely true when he says "dont pay big money for soles" because I'm living proof having paid $700 for soles designed to suit but yet no ball at the bottom to protect my Neuroma. Great product. I'm looking forward to buying stylish women shoes with an inbuilt
sole from STRYDA in the near future. Well done!

21 August 2025
STRYDA logo

Reply from STRYDA

Thank you for your faith in us Suzane, it's wonderful to see you have experienced the difference with STRYDA soles. The most important thing that matters to us is you feeling better, overcoming your foot pain is our priority and your support means the world to us.

Thank you Suzane!
Kind regards,
Thien

Rated 3 out of 5 stars

Did not receive Product

The ordering process was difficult,
I am shoe size male us12 and originally wanted White with black stripe shoes, it let me order this then I was advised only all white was available, after a few weeks i got advised that no shoes my size available. Got a refund a week or so after that but no shoes. followed this up and was advised you do not make shoes my size ever, which is odd because you still advise you do on your website.
Follow up, did get call and apology, will hopefully review shoes when back in stock

20 August 2025
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Reply from STRYDA

Hey Andrew - sincere apologies as we had a surge in orders and ran out of stock. I'm currently working on our next range and chose not to reorder the current design as I am focussed on our new styles.

Can I confirm you were refunded? I want you to have a great experience regardless so please let me know how we can help when our new range drops - I'll make sure you get looked after.

Thanks Andrew,
Thien

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