STRYDA Reviews 552

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 285 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its effectiveness in alleviating foot pain and providing excellent support, often describing it as life-changing. The quality of the products, including insoles and shoes, is frequently highlighted as impressive, with many appreciating their comfort and durability. The staff and customer service are also highly regarded for their professionalism, helpfulness, and genuine care. However, some customers experienced issues with the durability of certain products, noting that insoles cracked or broke after a short period of use. A few people also found the insoles initially uncomfortable or unsuitable for all types of footwear due to their size or rigidity, and some reported difficulties with customer service responsiveness regarding these concerns.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the insoles for providing immediate... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the durability and effectiveness of the... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and dedication. Many customers... See more

Customer service

Consumers find customer service to be positive, with many praising the outstanding and personalized support,... See more

Service

Reviewers mention ambiguous feedback about service. Many customers praise the excellent service, highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you suffer from any form of foot pain at all… do give these humbling inner soles a try for it has been a game changer for my debilitating joint pain from Morton’s Neuroma! Thank you Thien for it ha... See more

Company replied

Rated 5 out of 5 stars

I first contacted Stryda via messenger with a query regarding my achilles injury. Thien took the time to discuss my problem, provide advice, even assess my current shoe collection! I ordered the ins... See more

Company replied

Rated 5 out of 5 stars

The slim insoles fit perfectly in my current shoes and don't lift my heels too much - whereas other branded insoles/orthotics have caused my heels to lift up and slip out of my shoes. My Stryda insole... See more

Company replied

Rated 5 out of 5 stars

I’ve been dealing with stubborn foot pain for months, and these insoles have been an absolute game changer. Within the first week I already noticed a huge difference! What I love most is how incr... See more

Company replied


Company details

  1. #1 of 1 best companies in Foot Care
  2. #1 of 2 best companies in Orthotics & Prosthetics Service
  3. #1 of 1 best companies in Podiatrist
  4. #1 of 2 best companies in Footwear Wholesaler

Written by the company

At STRYDA our goal is to create change from the feet up. We create life changing insoles and foot products that are environmentally friendly and designed by podiatrists.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

552 reviews

5-star
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1-star

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Exceptional

Exceptional. Worked within two days. Complete pain free. Work boots to gym runners. The best online purchase I've ever made. I've ordered more now.

23 September 2025
Unprompted review
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Reply from STRYDA

Seeing experiences like these is why we do what we do! I'm driven to make a difference and seeing the real success stories out here makes it so worthwhile.

Thank you AZ!
Thien

Rated 5 out of 5 stars

This is my second pair for my son

This is my second pair for my son. We see a podiatrist for feet issues and told her that I was happy with this product and she said that’s great , stick with what works 👍👍👍awesome product guys , no more pain for him and back to team sports 🙏

6 September 2025
Unprompted review
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Reply from STRYDA

Absolutely love this Deobrah, glad your son is able to enjoy being active and thriving again. Also, big thanks and regards to your podiatrist, we appreciate their support.

There has been a surge in happy mums who have tried STRYDA soles for their children, this is a huge win for young feet.

Thank you Deborah!
Thien

Rated 3 out of 5 stars

My plantar fasciitis has yet to shown…

My plantar fasciitis has yet to shown significant improvements, but the first few steps in the morning don't hurt as much. If it was 10/10 previously, it has now dropped to 7. So that's a win.

22 September 2025
Unprompted review
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Reply from STRYDA

Hey Sima - please update your review with more time, I think you'll have a more fair perception with more time with STRYDA soles, don't increase your activity levels for at least 3-6 weeks so you can seal your healing for the long term.

Something else to consider and make adjustments are your shoes if your pain doesn't fully resolve.

It seems you've only had them a couple of weeks - you definitely need more time on them to know their full effectiveness.

Cheers,
Thien

Rated 5 out of 5 stars

Perfect. Now make them pretty.

I have difficult feet. I have orthotics and I find it very very difficult to find shoes that work for me, especially sneakers because these days most brands build in all kinds of support and cushioning which doesn't work with orthotics and the cushioning just allows my feet to squish whichever way will hurt the most. I also get blisters between my toes where they tread on each other.
I can say that these shoes are the best I have found in a loooonnnggg time.
They are properly flat and stable, give lots of room in the width and are nice and deep for my foot to be well enclosed even with high orthotics.
If you can make these in fun colours and patterns you can just have all my shoe money.

21 September 2025
Unprompted review
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Reply from STRYDA

Your review is everything I set out to change about the footwear industry. Shoes that either try too hard to be an orthotic as well as a shoe or shoes that have too much cushioning making your foot muscles work even harder, straining them in the process.

I'm so happy to see they are performing for you so well Tegan! ...and the best news? I'm designing our next range from scratch, including my very own outsole. This is why it's taking us a bit longer to release more cute styles and colours. But the time will come soon where you will be able to have so many options to go with any cute outfit without having to put your poor feet into modern day torture devices we call conventional shoes.

Thank you for your faith in us at STRYDA and please stay tuned for more revolutionary shoes.

Much gratitude,
Thien

Rated 5 out of 5 stars

Do the job

These cork insoles are very comfortable. No much time to wear in at all and they help relieve pain and discomfort associated with big to metatarsal arthritis - even on long hikes.

7 September 2025
Unprompted review
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Reply from STRYDA

Thanks for sharing your experience, it's important for people to see the wide range of problems STRYDA Soles can help with. Big toe function is crucial in keeping you on the move Lyn.

Appreciate you!
Kind regards,
Thien

Rated 5 out of 5 stars

These inner soles are life-changing

These inner soles are life-changing. I have suffered from plantar fasciitis for years. I've tried custom orthotics and every innersole under the sun. I always found everytime I took off my shoes I would redamage my feet.
These are very different. Within a week of wearing them I wasn't having to ice my feet at work (nurse)
Fast forward 3-4 months and the PF has gone! I can walk around barefoot again with no pain or exacerbation.
I have both the white and black sneakers with innersoles and a pair of innersoles for my boots. The customer service is amazing. When I had issues with squeeking (Because I hadn't read the instructions!) Thien personally messaged me to sort it out.
Couldn't be happier or more grateful. Thankyou 😁

18 September 2025
Unprompted review
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Reply from STRYDA

I can't be happier or more grateful when I see experiences like yours and such support for STRYDA. It's one thing to place your faith in us to help you with your chronic suffering of plantar fasciitis spanning years, it's another to share your experience so that others may see the real difference STRYDA soles can make. Sadly, people are often failed time and time again, treatment after treatment and product after product. I set out to change all of that by setting a new golden standard and I am over the moon, experiences like yours are so common.

STRYDA is all I do - and if I can help people write their own success stories like yours, my work is a blessing and I'm able to serve others.

Thank you Jo!
Kind regards,
Thien

Rated 5 out of 5 stars

Finally a product that really works

Thank you so much, my insoles arrived and I’m on day three with them.
At one point I couldnt even walk around and do the supermarket shop each week.
I can now and doing a short walk each day is great with your insoles.
I will keep you posted but all I can say is thank goodness I found you on instagram!!!!!!
I can 💯 confirm that they have helped me enormously! And also thank you for your messages of encouragement, you must have thousands of customers but still have time to check in after I talked to you. That’s the best customer service ever!

16 September 2025
Unprompted review
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Reply from STRYDA

I'm so grateful to be able to do what I do for STRYDA, we wouldn't be doing our crucial work if not for the community that supports us. So I really do appreciate your shared experience here Jan, it makes it so incredibly rewarding.

Just keep in mind you need to maintain your usual level of activity for at least 3-6 weeks until you fully heal before you can increase your walks and exercise levels. This ensures permanent relief without any further step backs. Sometimes when people start to feel better, they will ramp up activity too quickly and go backwards on progress a bit.

You got this Jan!
Kind regards,
Thien

Rated 5 out of 5 stars

Happy Traveler

I was ale to ask questions about the product and had a reply back within a day. The product arrived promptly, The innersoles are fabulous, I wore them straight away for a few hours initially a tad uncomfortable in my heel area but I had NO problem with my toes burning or feeling the vice like pain which was the reason I purchased the product. I am now walking without pain. I have recommended the innersoles to friends and am about to purchase a second pair for my work shoes.

15 September 2025
Unprompted review
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Reply from STRYDA

Sometimes symptoms like yours can be a bit tricky to 1) Diagnose and 2) resolve even when the cause is known! So I'm over the moon you have found resolution with STRYDA Soles. You probablywore them for slightly longer on your first day as we usually advise 1 hour on your first day only haha But all is well as your body was quickly able to adapt to them.

Thank you for taking the leap of faith with us and even more so for sharing your results.

Kind regards,

Thien

Rated 3 out of 5 stars

It’s only been two weeks

It’s only been two weeks, I am still experiencing discomfort but that could be my feet just getting used to the insoles. So hopefully my foot gets better :)

14 September 2025
Unprompted review
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Reply from STRYDA

Hey Neta, a lot of these other reviews expressed a similar transition period in the first 1-3 weeks. Would love an update in a couple of weeks Neta! Please let us know if you would like more guidance.
Cheers,
Thien

Rated 5 out of 5 stars

The insoles do what they promise

The insoles do what they promise, now walking 18 holes of golf without foot pain.

9 September 2025
Unprompted review
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Reply from STRYDA

Fantastic Ken! Ain't nothing coming in between you and your best swing!
Cheers,
Thien

Rated 2 out of 5 stars

RETURN POSTAGE

I think you should cover return items like other shoe companies do. I ordered a pair then had to send them back for a replacement pair which I also had to send back. Return postage cost me $50. So I paid $50 for nothing. The sizes are different. I did look at your measurements but still not to be. And also the soles that I purchased where half price and then was charged full price because I did not get shoes. I feel for interstate buyers you should be covering all postage costs.

21 July 2025
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Reply from STRYDA

Hey Sandy, how did it cost you $50 to send them back, I suspect you were over charged!
Here's a break down with full transparency on how shipping works. When you order shoes - we cover the cost of shipping to you and this means we are paying for $25 out to you. When you need an exchange, you need to ship them back to us and we will cover another pair out to you so the total cost to us is now $50. It's simply isn't sustainable to cover it both ways as we are already below margin with an exchange.

We take the hit to give people the best possible chance to have the best possible experience with us. Sorry they didn't fit you first time but did you measure your foot length as advised on our website with a tracing? The promo for insoles is again, to give you the best possible experience with our shoes and if you're returning the shoes, the promo doesn't apply. Would love for you to have a great experience with us.

Thanks,
Thien

Rated 5 out of 5 stars

Awesome support

Awesome support
This will be my 2 month update, i have had knee replacements and after two years my heels were giving me all sorts of grief, after 2 months I am back to normal, I can do 8-12 hours of outdoors work and don’t get home in pain or the next morning.
These work trust me don’t waste your time on other brands.
What sets this company apart is if you pardon the pun is the support from Thien, not only do the soles work awesomely but he will also guide you through the process with the right stretches and customer care professionally and compassionately.

22 July 2025
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Reply from STRYDA

I'm always moved by incredible experiences like yours Rodney, I am truly blessed to be able to answer my calling to help people move without pain. It means the world to me to see taht STRYDA is making such a difference for people.
Much love my man.
Kind regards,
Thien

Rated 5 out of 5 stars

Great product, I couldn't be happier!

After 2 weeks of wearing, I am very happy with my Stryda orthotics. I have worn custom orthotics for around 20 years, after a lot of problems with plantar fasciitis and fallen arch caused by pronation. I was due for new custom orthotics, which are always very expensive. The Stryda orthotics actually felt super comfortable the first time I wore them! I took it slowly, a few hours each day, to allow my feet to get used to them. It's always a bit worrying trying a product for the first time, but I couldn't be happier! Thank you!

4 September 2025
Unprompted review
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Reply from STRYDA

Isn't it mind blowing how consistently STRYDA soles outperform expensive custom made orthotics? You will see it in these reviews quite consistently along with others who also had no success with steroid injections, shockwave and everything else! That's why we set out to give people a real solution they can depend on. This is our mission here at STRYDA and we can't do it without our wonderful supporters like you Trish!
Kind regards,
Thien

Rated 5 out of 5 stars

Planta Fasciitis relief

While waiting for knee replacement, i developed Planta Fasciitis. My Podiatrist advised that once my knee surgery was done the Planta Fasciitis could be treated. After surgery the heel pain returned and i saw an advertisement on Facebook for Stryda InSoles and decided to give them a go.
At first i could not wear the in sole on my affected foot for very long. After some discussion with Stryda Customer Service, i persevered, started the exercises, and i am now finding relief. My non affected foot has not had any issues and i find the insole very comfortable.
I have recently purchased the Slim Soles.
I cannot recommend Stryda highly enough. The product is amazing and customer service exceptional.

3 September 2025
Unprompted review
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Reply from STRYDA

Thank you for choosing STRYDA - we are as happy as you are with you finding relief, success and confidence in movement again!
We are truly blessed we are able to serve those who need us most.

Thank you for your trust and continued support.
Kind regards,
Thien

Rated 5 out of 5 stars

Best insoles EVER.

Great communication, timely delivery, product as advertised. Fantastic shoes! And the insoles are THE BEST!! I will have to buy more for my other shoes.
Update: my husband has now bought some insoles for himself

22 July 2025
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Reply from STRYDA

We have the best community made up with people like you Kerrie...EVER!
Thanks for your faith and support.
Thien

Rated 5 out of 5 stars

My feet are happy!

Once my feet got used to them I now have no more foot pain. I wear them every day along with inserts and really have made a difference to my mobility

21 July 2025
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Reply from STRYDA

Happy feet = Happy people! So happy to see they've helped you Denise!
Kind regards,
Thien

Rated 4 out of 5 stars

Does what is claimed

Quick delivery, quality product, pain relief at last 😌

29 August 2025
Unprompted review
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Reply from STRYDA

Thanks for sharing Alan, glad they have delivered, this is my life's work and I wanted every customer to know we care. The best way to show it? RESULTS!
Cheers,
Thien

Rated 5 out of 5 stars

Fast shipping and it has really helped…

Fast shipping and it has really helped my son who had sever’s and could not run on the basketball court. He is now thriving.

28 August 2025
Unprompted review
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Reply from STRYDA

So glad STRYDA soles have helped your son's Achilles Mr. Achilles! Haha What a cool surname you have! I set out to offer children an affordable and effective solution for Sever's disease. It blows me away families are charged hundreds for treatment when it should be far easier and accessible.

Thanks for your faith in us and power to your young one.
Kind regards,
Thien

Rated 5 out of 5 stars

Game changer

Am so pleased to have discovered STRYDA, has been such a game changer for me. I’ve somehow ended up with Plantar fasciitis & do a fair bit of walking which was becoming more & more difficult for me but these insoles allow me to walk comfortably for hours 💜 summers approaching & it’d be amazing if you could incorporate your insoles into aesthetically pleasing sandals and/or slides, big ask I know but I’ve got everything crossed that it might happen one day 🤞

4 August 2025
Unprompted review
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Reply from STRYDA

Not a big ask at all Juliet! They're coming, I can assure you :) I am developing them right now, as you can imagine, it will take a while to perfect and test our product before we launch them with pride!
Thanks for your support Juliet!
Kind regards,
Thien

Rated 5 out of 5 stars

Finally walking without pain!

Stryda is the best innersole/orthotic I've ever had for helping my plantar fasciitis. Within a month the difference was amazing, almost no pain anymore. To start with they feel uncomfortable as I got used to them, but definitely worth testing properly. I just got my second pair recently because I can finally run again because of this high quality, well designed and effective product. I've brought many brands to try and help my feet and this one is by far the one that works. I highly recommend you try it too. Thanks Stryda because this is giving me back the ability to walk without pain!

27 August 2025
Unprompted review
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Reply from STRYDA

Seeing experiences like yours truly fuels us to go harder and stronger to share our mission at STRYDA. Thank you for sharing your amazing success so far Jonathan, you will continue to go from strength to strength! Just remmeber to graduate slowly as you increase your level of activity.

THANK YOU Jonathan!
Kind regards,
Thien

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