STRYDA Reviews 552

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 285 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its effectiveness in alleviating foot pain and providing excellent support, often describing it as life-changing. The quality of the products, including insoles and shoes, is frequently highlighted as impressive, with many appreciating their comfort and durability. The staff and customer service are also highly regarded for their professionalism, helpfulness, and genuine care. However, some customers experienced issues with the durability of certain products, noting that insoles cracked or broke after a short period of use. A few people also found the insoles initially uncomfortable or unsuitable for all types of footwear due to their size or rigidity, and some reported difficulties with customer service responsiveness regarding these concerns.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the insoles for providing immediate... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the durability and effectiveness of the... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and dedication. Many customers... See more

Customer service

Consumers find customer service to be positive, with many praising the outstanding and personalized support,... See more

Service

Reviewers mention ambiguous feedback about service. Many customers praise the excellent service, highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you suffer from any form of foot pain at all… do give these humbling inner soles a try for it has been a game changer for my debilitating joint pain from Morton’s Neuroma! Thank you Thien for it ha... See more

Company replied

Rated 5 out of 5 stars

I first contacted Stryda via messenger with a query regarding my achilles injury. Thien took the time to discuss my problem, provide advice, even assess my current shoe collection! I ordered the ins... See more

Company replied

Rated 5 out of 5 stars

The slim insoles fit perfectly in my current shoes and don't lift my heels too much - whereas other branded insoles/orthotics have caused my heels to lift up and slip out of my shoes. My Stryda insole... See more

Company replied

Rated 5 out of 5 stars

I’ve been dealing with stubborn foot pain for months, and these insoles have been an absolute game changer. Within the first week I already noticed a huge difference! What I love most is how incr... See more

Company replied


Company details

  1. #1 of 1 best companies in Foot Care
  2. #1 of 2 best companies in Orthotics & Prosthetics Service
  3. #1 of 1 best companies in Podiatrist
  4. #1 of 2 best companies in Footwear Wholesaler

Written by the company

At STRYDA our goal is to create change from the feet up. We create life changing insoles and foot products that are environmentally friendly and designed by podiatrists.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

552 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Slowly slowly ease into them.

For the first three or four days I staggered the wear times as suggested. Now I can wear them for a day without other leg pains or cramps. So far there isnt any real improvement to my heal pain but I'm hopeful that over time it gets better with these soles.

4 March 2026
Unprompted review
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Reply from STRYDA

Here's hoping you get resolution of heel pain with more time in them, please reach out to us on Facebook or Instagram messenger and I can have a look at your shoes and check sizing. Would love to help you out Robert.

Thanks
Thien

Rated 5 out of 5 stars

I purchased the inserts for my existing…

I purchased the inserts for my existing shoes and it has made a huge difference, my plantar fasciitis pain is going away. Thank you !!

3 March 2026
Unprompted review
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Reply from STRYDA

You're so welcome Kirsty! Plantar fasciitis is a stubborn issue and so many go through so much trouble searching for a solution that works. We won't let you down!

Cheers,
Thien

Rated 5 out of 5 stars

I was having issue on how should I…

I was having issue on how should I properly use the STRYDA ,
I haven’t felt any changes, I thought it was another scam product
However I didn’t expect the overwhelming approach of the CEO himself , on how I would be accomodate accordingly on my experience.
I salute the kind gesture and advice
I absolutely recommend this product
worth of money and the whole experience is amazing..👌👌👌

15 February 2026
Unprompted review
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Reply from STRYDA

It's the least I could do for people who place their faith in us Donnabel, I am here to serve and I am most needed when things arent' working for you. Sizing, footwear and individual needs require more attention need to be assessed so we can get the best results together.

Thank you for taking the time to share you experience but I am very focussed on getting you on the right path with your work boots. I'm confident we will get things right :)

Kind regards,
Thien

Rated 1 out of 5 stars

They were just not suitable for my feet

They were just not suitable for my feet
In fairness my feet prefer a soft sole, I have found that works better for me

19 January 2026
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Reply from STRYDA

Hey Ken - I would strongly recommend you check the size you got and compare it with your foot length. I've kept track of our 1 star reviews from men and 95% of them have ordered based on shoe size rather than foot lenght and I've designed the insoles to be anatomically accurate to fir your feet, not just your shoes.

Men tend to have much more muscular feet which is actually a good thing until they have to squeeze into standardised shoes that have a very narrow toebox and are tight in width. So they go up in length to get nmore room and end up with poor fitting shoes. Then they go and order our insoles to suit their shoes and not their foot dimensions.

Please reach out to me on either Facebook or Instagram and I can help sort this out for you.

Kind regards,
Thien

Rated 5 out of 5 stars

Love my Stryda inserts

They fitted so well into my shoes and were immediately comfortable.

20 February 2026
Unprompted review
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Reply from STRYDA

Excellent Sandra, they only get better with more time on them too! Please reach out if you need help as you go :)

Kind regards,
Thien

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy. But when I contacted them about not arriving they were very quick in replacing and sending to me. Comfort for my feet.

18 January 2026
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Reply from STRYDA

So glad we could help you and thank you for being so understanding and patient Mary!

Cheers,
Thien

Rated 5 out of 5 stars

I can’t actually believe it

I can’t actually believe it! After months of physio I can finally run again! I am so impressed. I was back to running but would be in pain and hobbling afterwards. Now with the insoles in, I’m running and post run I can walk pants free. This morning I even got out of bed without limping! I wouldn’t have believed it myself if I didn’t try them!

28 February 2026
Unprompted review
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Reply from STRYDA

That's fantastic Kate, no first step every morning, running and no limping is a HUGE win! People are often in disbelief with our insoles and we understand why, with so many products and treatments that fail, being a reliable solution that genuinely works shocks people who have become skeptical from being let down time and time again.

Thanks so much for sharing your amazing results Kate!

Kind regards,
Thien

Rated 2 out of 5 stars

They are too stiff & rigid for me.

28 February 2026
Unprompted review
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Reply from STRYDA

Hey Joan, natural cork is very shock absorptive and flexes with how your feet move. Our insoles can take a couple of days to get used to, that's why a break in period is strongly advised. Would love to help you get the most out of them, please send us a message on Facebook or Instagram and we can help you out Joan :)

Kind regards,
Thien

Rated 4 out of 5 stars

Well I followed the instruction for…experiment

Well I followed the instruction for wearing my left foot has more pain than the right . Day 2better than day 1.I had the insoles for a month prior to the shoes . Now I am using both together and find I am walking easier than with the orthotics made for me by my physiotherapist . I wanted to by a pair of the all black sneakers like my white ones but you mo longer have my size . How long can I expect the insoles to last prior to replacement

4 February 2026
Unprompted review
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Reply from STRYDA

That's great news Olivia! We have jsut launched out new range for pre-order ahead of them arriving this month! You're going to love them even more than your current shoes as I have designed every component of the new shoes and selected materials that are in the high end luxury bracket whilst keeping our price points the same. Please check them out Olivia :)

Kind regards,
Thien

Rated 4 out of 5 stars

Loving my inner soles.

Good communication. Prompt and efficient delivery. Well packaged. Great advice and follow up. Looking forward to my new shoes when they arrive.

12 February 2026
Unprompted review
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Reply from STRYDA

You're going to love the new shoes, have you ordered the new designs?
Thanks for sharing Stephanie, we love knowing we are doing things right for our wonderful community :)

Thien

Rated 5 out of 5 stars

Give your feet the support they crave

I love my Stryda insoles more than ones a Podiatrist made for me at significantly greater cost. My husband and I both wear them when we go bushwalking for hours at a time.

25 February 2026
Unprompted review
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Reply from STRYDA

This seems to be a common experience for people who have custom made orthothics, we are just so grateful you have placed faith in us and took the leap! We love delivering the best possible insole and footwear experience. We are releasing a newly designed insole to be seamless with our new range of shoes landing end of month :)

Thanks to you and your husband Julie, happy hiking with STRYDA :)
Kind regards,
Thien

Rated 3 out of 5 stars

I was hoping for a better result by…

I was hoping for a better result by now. I have not seen much improvement at all. A little disappointing to be honest.

23 February 2026
Unprompted review
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Reply from STRYDA

Hi, sorry to hear you haven't had the best results yet. There are 2 main possible causes and they are unique to men and women. Both are due to shoes being designed so poorly across the board as below.

1. (WOMEN mainly) Footwear they are paired with as womens shoes are almost always too pointy at the toebox and tight on volume. If it's an issue like plantar fasciitis, this will perpetuate the root cause of it's development and persistence.

2. (MEN mainly) Sizing is a major issue for men and some women with wider and more muscular feet resulting in them having to go up in size and as a result more length than is ideal for their feet. If the size for STRYDA soles is selected for shoe size only and not your measured foot length, this can cause discomfort as our insoles are designed to fit your feet very precisely rather than your shoes alone.

Please reach out to me on either facebook or instagram messenger and I'll personally try and work out if it's the above or another issue.

Let's get you the best possible outcome!

Kind regards,
Thien

Rated 5 out of 5 stars

I’ve been dealing with plantar…

I’ve been dealing with plantar fasciitis for over 12 months, and the pain was relentless — especially first thing in the morning, throughout the day, while driving, and even when getting up from the lounge during the night. It felt like I was in discomfort almost 16 hours a day. I’ve now been wearing my new Stryda soles for just over two weeks, and I can genuinely feel a significant difference. The pain has reduced dramatically. I had previously tried $40–$50 pairs from the chemist, but there’s absolutely no comparison — it’s like chalk and cheese. Yes, I had to wear them in gradually, but the improvement has been incredible. The pain has eased tenfold, and for the first time in a long while, I can finally see light at the end of the tunnel.

I’ll admit, I was skeptical at first. But I knew I had to try something — living in that much pain every day just wasn’t sustainable. I’m so glad I did.

Thank you, Thien, for creating a product that truly works. Cheers Paul...

21 February 2026
Unprompted review
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Reply from STRYDA

I loved reading every word of your review Paul, I went all in on STRYDA soles because there simply wasn't an insole on the market that conclusively met the needs of my patients and knowing there are so many others beyond my clinic who are desperate for a solution drives me to fight to give people back their lives.

Foot pain can genuinely drain you of hope and quality of life. It doesn't help that there are so many treatments, products and gimmicks that also drain you of money, time and energy. So I'm so grateful to see you sharing your experience which encapsulates everything I set out to achieve with STRYDA.

Now we are going again and putting it all on the line with our footwear, because they too, need to be revolutionised. I can't do the work I love and answer calling without the voice of our community.

THANK YOU PAUL!
Thien

Rated 5 out of 5 stars

Good customer service

Good customer service, my feet are feeling better, time will tell , but so far Good 👍

18 February 2026
Unprompted review
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Reply from STRYDA

Would love an update with more time Jeff, if you wanted to check your sizing, please reach out on either Facebook or Instagram and I'll personally check them out for you! We want 100% relief for you if possible and I'm confident with more time on STRYDA soles and shoes, you'll get there.

Cheers,
Thien

Rated 5 out of 5 stars

Quality product delivering noticeable results!

After ordering my Stryda’s the delivery and communication were excellent. I’ve only been wearing them in my shoes for 1 week but am already feeling noticeable improvement to my arches and my entire feet and legs in general. Niggling injuries from long distance hiking have improved out of sight and generally my feet feel a lot stronger. I’m very happy with this purchase.

19 February 2026
Unprompted review
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Reply from STRYDA

Feeling STRONGER is exactly what we want for those who place their trust in STRYDA Soles, ultimately, that is my goal for creating footwear that changes lives. Love seeing your experience word for word, thanks Matt!

Kind regards,
Thien

Rated 5 out of 5 stars

The best orthotics you can buy

Excellent product have been using for a couple of years they really work well for my feet. I have to wear safety boots for my job not sure what I would do if it wasn’t for Stryda
Thanks 🙏 Trevor Barkman

18 February 2026
Unprompted review
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Reply from STRYDA

Trevor! That's such a great review as it's nice to see more experiences that share long term results, we are actually seeing more 2 year reviews come through which is great.

Very grateful for your faith in us and continued support.

THANK YOU Trevor you legend Haha

Kind regards,
Thien

Rated 5 out of 5 stars

Exactly how it was advertised

Exactly how it was advertised. Used it for an hour first day and increased time of usage over the next few days until I wear them constantly in my work boots. A definite improvement in pain after about a week later - now, next to no pain. Love it. The pressure between the ball of my foot made a huge difference. Just allow a couple of days to get used to them.

16 February 2026
Unprompted review
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Reply from STRYDA

If only every person who is suffering endlessly with pain could see these experiences - STRYDA could change so many more lives and that is our mission. Thank you for sharing your incredible outcome Elizabeth, it helps us, help others.

Kind regards,
Thien

Rated 5 out of 5 stars

I could not do daily walking exercise…

I could not do daily walking exercise or stand very long at work for 2 months with planta fasciitis and I was desperate to find relief as my custom orthotics was not working at all. I followed the instructions wearing stryda soles daily and am very happy with the results. The soles fit perfectly inside my work and walking shoes. I don’t feel any pins and needles when standing and walking and can confidently put all my weight on my feet and don’t feel any discomfort. Thank you stryda for giving my feet comfort.

2 February 2026
Unprompted review
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Reply from STRYDA

Thanks for sharing your wonderful experience with STRYDA Soles! It means the world to us knowing our insoles and footwear are making a difference for those who have placed their faith in us.

Kind regards,
Thien

Rated 5 out of 5 stars

Worth a look if you have collapsed arches

I have pretty serious overpronation and collapsed arch issues from close to a decade ago

Not knowing what was going on, and my local doctor couldn't tell the difference between muscle strain and gout, I wandered through the foot support space for a while - everything from insoles from the local chemist, to superfeet, to close to getting custom orthotics made up

In more recent years, my trusted brands that enable me to keep walking decent distances / snowboarding, have been Tread Labs and Sole - both of these brands have served me well

I am pleasantly surprised to have come across a local Aussie brand making quite a decent product - I think Thien has done really well with what he has developed

My breakdown: the cork material is noticeably shock absorbing - I'm not talking soft and spongy like Hoka shoes, but rather just that nice little whisper of softness, on top of whatever shoe you might be wearing

The heel cup is accommodating and decently deep, so that your heel is cradled and rests in there nicely

Arch support is cleverly done - there are solid ridges underneath the arch, which means that the arch support never bottoms out - it always "catches" your arch. Whilst you can't choose your specific architect like you can with insoles like Tread Labs, it still works, and works very well at that

The metatarsal pad is good - I've used other brands with met pads that have been hit and miss - you can feel these ones, but they are not obnoxious or intrusive in any way - I kind of feel like they will be helping my feet, without putting too fine a point on it

Overall, this is a very good insole - currently in Japan at the moment, walking around a fair bit more than I usually do back in Australia, and so far I have found these insoles to be more comfortable, and more foot-friendly than my Tread Labs (this is saying something - I have used Tread Labs for years and trust them as my go-to, these Strydas seem to be out performing them)

I will be buying another pair when I get back home.

5 stars because at this price point, I feel that Thien and Stryda are offering a very good product, that actually works

I would like to see Strydas expand into maybe offering the same product, but without the metatarsal pad - sometimes I feel like it's nice just to have a flat 4 ft but still with the heel cup and good arch support

16 February 2026
Unprompted review
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Reply from STRYDA

This is an incredible review with such depth and detail Scott! Absolutely love seeing your postiive experience and here's some great news, we are developing our new models of STRYDA soles right now and have made a few changes you will appreciate.

The met dome will definitely be changed to offer a different and more subdued option. I think you'll love these and they will come included with our new shoe range.

Thanks for taking the time to share youe experience and placing our faith in STRYDA.

Kind regards,
Thien

Rated 5 out of 5 stars

Stryda insoles

Have been wearing Stryda insoles at first was uncomfortable took about 3 days to wear in and now commutable and foot pain has gone and a lot less knee pain
Work very well once worn into your feet.

15 February 2026
Unprompted review
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Reply from STRYDA

Thanks for sharing your experience with them Ralph! It's important for people to know it can take time for your feet and body to get used to STRYDA Soles.

What's even better is you've shared your knee pain improvement, this seems to be an incredible bonus for so many people who didn't primarily get STRYDA Soles for their knee pain. We don't push this benefit as knee pain can be more complex for some individuals.

Thanks Ralph, it means so much to us seeing great experiences like yours!

Cheers,
Thien

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