STRYDA Reviews 552

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 285 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its effectiveness in alleviating foot pain and providing excellent support, often describing it as life-changing. The quality of the products, including insoles and shoes, is frequently highlighted as impressive, with many appreciating their comfort and durability. The staff and customer service are also highly regarded for their professionalism, helpfulness, and genuine care. However, some customers experienced issues with the durability of certain products, noting that insoles cracked or broke after a short period of use. A few people also found the insoles initially uncomfortable or unsuitable for all types of footwear due to their size or rigidity, and some reported difficulties with customer service responsiveness regarding these concerns.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the insoles for providing immediate... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the durability and effectiveness of the... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and dedication. Many customers... See more

Customer service

Consumers find customer service to be positive, with many praising the outstanding and personalized support,... See more

Service

Reviewers mention ambiguous feedback about service. Many customers praise the excellent service, highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you suffer from any form of foot pain at all… do give these humbling inner soles a try for it has been a game changer for my debilitating joint pain from Morton’s Neuroma! Thank you Thien for it ha... See more

Company replied

Rated 5 out of 5 stars

I first contacted Stryda via messenger with a query regarding my achilles injury. Thien took the time to discuss my problem, provide advice, even assess my current shoe collection! I ordered the ins... See more

Company replied

Rated 5 out of 5 stars

The slim insoles fit perfectly in my current shoes and don't lift my heels too much - whereas other branded insoles/orthotics have caused my heels to lift up and slip out of my shoes. My Stryda insole... See more

Company replied

Rated 5 out of 5 stars

I’ve been dealing with stubborn foot pain for months, and these insoles have been an absolute game changer. Within the first week I already noticed a huge difference! What I love most is how incr... See more

Company replied


Company details

  1. #1 of 1 best companies in Foot Care
  2. #1 of 2 best companies in Orthotics & Prosthetics Service
  3. #1 of 1 best companies in Podiatrist
  4. #1 of 2 best companies in Footwear Wholesaler

Written by the company

At STRYDA our goal is to create change from the feet up. We create life changing insoles and foot products that are environmentally friendly and designed by podiatrists.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

552 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

my plantar fasciitis is gone!

I bought my first stryda last year to give it a go.I have been suffering with my plantar fasciitis for years and I have try pretty much a lot of onsole,massage and shoes to help my feet but unsuccessfull. I cpme across stryda from scrolling to social media so I said" I'll try this and see how it goes". since I started using it until now my plantar fasciitis dissappeared anx I have bedn walking normal without aching and limping from pain.Just 2 weeks ago, I bought my second pair.
Thnaks alot! its help me walk normal again.h8ghly recommend it,actually I recommend to my fellow workers who suffer with plantar fasciitis.

7 April 2026
Unprompted review
STRYDA logo

Reply from STRYDA

That's wonderful Rachel! Plantar fasciitis can be a dreaful and drawn out battle and often is for so many people. We set out to give people real hope and change all of that with STRYDA soles. Thanks for having faith in us to deliver!

Kind regards,
Thien

Rated 5 out of 5 stars

This is my second pair of Strydas

This is my second pair of Strydas. They really are remarkable. I have plantar fasciitis in my left foot which is really painful. I wear Strydas every day now (they took a bit of getting used to - an hour, then two, then three etc). I had very expensive orthotics that I didn’t want to replace because of the price (and they were no longer helping the PF) so I tried Strydas and I’m so pleased I did! They make a huge difference. They actually work! Highly recommend. 5 stars.

23 March 2026
Unprompted review
STRYDA logo

Reply from STRYDA

Thank you for taking the leap of faith with STRYDA and even more so for sharing your experience - many others have gone through the same issues as you with expensive orthotics that either don't work or stopped working.

Stride Strong :)

Kind regards,
Thien

Rated 5 out of 5 stars

Changed my life in a day


Changed my life in a day, Amazing product. No more arch & heel pain and can walk comfortably again in safety boots 5-6 days a week 12 hours a day.

25 March 2026
Unprompted review
STRYDA logo

Reply from STRYDA

Absolutely loved seeing your review - Thanks for sharing your experience Matthew, there are a lot of people suffering with pain in safety boots for hours on end daily.

Cheers,
Thien

Rated 4 out of 5 stars

Efficient and prompt delivery

Efficient and prompt delivery . Nicely packaged.Not wide enough across footbed which was surprising given the information. I think the cork is too thin as I can feel sharp stones through my shoes.

30 March 2026
Unprompted review
STRYDA logo

Reply from STRYDA

Hey Gill - I have a feeling you don't have the STRYDA soles to go with the, I'll be in touch in the next few days! They will completely elevate your experience and the thinness you feel will be totally fixed as our cork insoles are extremely effective at cushioning your foot.

Thank you
Thien

Rated 5 out of 5 stars

Finally found these

My first day with them today and they are absolutely amazing! I have had comfort issues for years and spent a fortune on various insoles, all with no success. I finally went to a podiatrist who had custom orthotics made for $1,100. I can’t wear them long as my feet get too hot and uncomfortable due to the man made materials. I saw Stryda on line and tried a pair out of the blue. Eight hours in this is the best I’ve felt in years. I stand all day and feel perfect. I’m amazed and will be buying more pairs. I am just a normal person and this is a legit review. Can’t believe how great these are.

30 March 2026
Unprompted review
STRYDA logo

Reply from STRYDA

Your story is a common one Edward, thanks for taking the leap of faith with us and then going even further to share your experience with others so that we may help others who may be suffering and let down just like you were.

The wild thing is you paid $1100 USD which is a lot more than most Aussies would expect as you are from the USA! So thankful you gave us the opportunity to help you.

Kind regards,
Thien

Rated 5 out of 5 stars

Positive results

Super fast delivery. And the product is great I put the insoles in my shoes as soon as I got them I followed your advice about only wearing them for an hour at first etc after a week the pain from plantar faciaitis has improved to the point that I’m still in pain but it’s bearable after only 1 week. Well done Stryder.

31 March 2026
Unprompted review
STRYDA logo

Reply from STRYDA

Love this Sue! It'll ony get better with more time and YES, you can expect total resolution. Just make sure you have the right shoes and have some exercises in place. I can help you if you messafe us on Instagram or Facebook messenger.

Thanks Sue!

Thien

Rated 5 out of 5 stars

I love wearing my insoles

I love wearing my insoles! I have worn custom made ones before but they are soo expensive and cannot get them to fit all shoes. I bought the thinner version and they just slid in. I followed the instructions of increasing the time I worn them each day, by day 3 I was wearing them all the time and did not feel uncomfortable. I still don’t know if they are equivalent to custom made, time will tell, but so far they are great! I am considering buying the wider version for my runners.

29 March 2026
Unprompted review
STRYDA logo

Reply from STRYDA

PLEASE give us an update Adriana, we stand by our results and they ONLY get better with time and more use.

We have our wider and new model of STRYDA soels launching with our shoes, have you seen those yet? They are going to rock your world!

Kind regards,
Thien

Rated 5 out of 5 stars

Great product and price.

Great product, great price, so good I had to order more for my husbands other shoes. Also great follow up after each puchase, I have recommended them to other friends. Would purchase again. Happy husband....Happy house.

28 March 2026
Unprompted review
STRYDA logo

Reply from STRYDA

He is a lucky man to have you Annie! So glad you have seen great results and sharing the magic of STRYDA with your loved ones.

Happy customers - happy STRYDA

Thien

Rated 4 out of 5 stars

Noticeable improvement

It is early days (one week since I started) however I am noticing an improvement in pain level of my right foot. I am encouraged to keep increasing the amount of time I use the inserts each day.

26 March 2026
Unprompted review
STRYDA logo

Reply from STRYDA

Keep going Gibson, it will only get better. Please reach out to me on either instagram or facebook messenger and I can guide you further with footwear or otehr issues to get you to 100% relief!

Cheers,
Thien

Rated 5 out of 5 stars

Great products and even better customer service

100% recommend this company

I originally purchased a pair of shoes and had some problems. Thien (company owner) personally resolved the issue and I couldn't be happier with my replacement shoes.

Great products and even better customer service. Definitely worth the $$ spent.

16 March 2026
Unprompted review
STRYDA logo

Reply from STRYDA

Hey FJA, reach out to us on either Facebook or Instagram messenger and I'll be sure to help you out. We have our new range which is now much deeper as well as wider. You might even have ordered the wrong size.

Let's sort this out!
Thien

Rated 5 out of 5 stars

Brilliant Product! Brilliant Service! I bought the Stryda insoles about a…

I bought the Stryda insoles about a month ago! It took me 3 to 4 weeks for my feet to settle into them. My work requires me to be on my feet all day & alot of the time im standing on concrete so by the end of the day my feet & legs would be killing me! But now im no longer in pain & i have now ordered the shoes & cant wait to wear them as i have bunions & i find most shoes are not made wide enough to accomodate my bunions! Also i cant recommend Thien, the owner, highly enough. He personally answers any questions you have which is brillant... Anne

15 February 2026
Unprompted review
STRYDA logo

Reply from STRYDA

Thanks Anne, really apprecaite you sharing your experience. I've dedicated all of my focus and our resources to upgrading all of our products and with the release of the new shoes, we have also designed a new model of insoles too.

So happy you've had great results.

Kind regards,
Thien :)

Rated 5 out of 5 stars

My second instalment of the insoles. Stryda is becoming a family affair.

My second instalment of the insoles. Perfect comfort and stability. I bought my adult son a pair as well. He works a very physical job as a plumber and has a new lease on life, experiencing less to minimal plantar pain. Thank you Thien for your personal communications as usual, in my first purchase experience and a year later with my second.

15 March 2026
Unprompted review
STRYDA logo

Reply from STRYDA

This is incredible, thanks for your faith in us and what we do Tess! Did you know my brother and sister are also podiatrists haha Our family takes care of yours :)

Appreciate you supporting STRYDA, we couldn't do it without you!

Thien

Rated 5 out of 5 stars

Toe separators

Easy use of website with clear information on sizing & product, easy checkout use, package arrived with in 10 days, product was as described made of what appears to be quality materials. From my experience I can recommend this company

10 March 2026
Unprompted review
STRYDA logo

Reply from STRYDA

Thanks Robyn, our toe seperateors are indeed a unique material as we ensure only the best grade of silicone is used.

Cheers,
Thien

Rated 1 out of 5 stars

60 dollars to return the insole i…

60 dollars to return the insole i bought?

This is stealing.
I will never buy anything from you.

12 March 2026
Unprompted review
STRYDA logo

Reply from STRYDA

Hey Lorenzo,

Not sure why it's costing you $60 to return them. This is the first I've heard from you too so would love to help you sort this out. Where are you located? Returns within Australia is a small fraction of that and if you're in the USA, you can return it to our address in Utah.

Please reach out to me on either Facebook or Instagram and I can help you sort this out.

Thanks
Thien

Rated 4 out of 5 stars

Great shoe & customer service

Paid $240 for these shoes and insoles. The shoes and insoles were great, very comfortable, and took away my foot pain. However they only lasted 9 months before the inside of the back of the shoe had a hole in it. I called the company to request a partial refund. They said they cannot refund but do offer a discount on your next pair. I was not very happy with this outcome, but the owner did call me and offer to fix the heel with felt and tape, and told me that the later models have fixed a lot of the earlier issues. Outstanding shoe & personalised customer service. Will probably give their upgraded shoe a go.

12 March 2026
Unprompted review
STRYDA logo

Reply from STRYDA

Great to hear Jill, glad we had a chance to work it out with you. The inside heel of most shoes do tend to wear down right on this spot, a shoe horn can really protect from this spot every time you put them on but I believe you use one consistently?

The good news is, we have indeed reinforced this area.

Thanks Jill!

Rated 4 out of 5 stars

Good communication and quick delivery

Good communication and quick delivery the orthotics are made of cork but they still make my feet feel hot, probably not as much as my old synthetic ones, a suggestion to the manufacturer would be to add some more cushioning to them as the old problem is you talk out the soft cushioned inner soles from your $300 pair of shoes and replace them with a hard cork orthotic with no cushioning.

9 March 2026
Unprompted review
STRYDA logo

Reply from STRYDA

Thanks Paul, the cushioning you need for your knee joints, hip joints and back come from the outsole and EVA materials. What you removed is worth less than $1, they're not doing anything for you.

Soft insoles from your standard runenrs completely compress under your body weight. Our natural cork material are actually super cushioned but the difference is, cork doesn't destabilise you and feels firm to the touch - rest assured, there are 40 million airtight cells per cubic centimetre!

Would love to see how you go with them with more time.

Kind regards,
Thien

Rated 5 out of 5 stars

They fit well in my shoes and no pain

It was easy to transition from my orthotics to the Stryda Soles. They fit well in my shoes and I haven't feel pain. I started with a pair but recently ordered two more after seeing they work well for me.

23 February 2026
Unprompted review
STRYDA logo

Reply from STRYDA

That's incredible news Kori, I set out to design STRYDA soles to outperform my own custom made orthotics as not everybody can afford them!

Thanks for sharing,
Thien

Rated 5 out of 5 stars

Stryda Cork Insoles.

At first I was sceptical simply because the barrage of advertising guaranteeing their insoles will alleviate foot pain and issues but I decided to give these a try and I’m glad I did.
I ran them in as suggested and now wearing them all day with no discomfort and at the end of of the day taking my boots off I have little or no pain and I’ve only had them for a couple of weeks or so. I think with a bit more time my tired sore feet will be gone!

18 February 2026
Unprompted review
STRYDA logo

Reply from STRYDA

Totally get it - in a sea of nonsense and BS products, we want to stand out. So happy you have shared such an honest review as we do want your experience to show others, we deliver on results.

Cheers,
Thien

Rated 5 out of 5 stars

Great product, fast efficient customer service

I bought a pair of the lace ups, and they are now the only shoes I can wear all day and be confident that my plantar fasciaitis won't flare up.

19 January 2026
STRYDA logo

Reply from STRYDA

That's great news Joady, can't wait to showcase our new range, you'll love them even more! Thanks for sharing your experience with us.

Kind regards,
Thien

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look