Ordered water feature that I absolutely love. Had a slight issue with the charging. Contacted some one from the company. Had a immediate response from a lady called Amanda. Issue resolved without dram... See more
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See what reviewers are saying
Excellent customer service support having asked for some extra closing screw caps for a waste water container. Rare speedy support in today’s faceless business world. Top marks.
Company replied
I have bought Streetwize Active Seat Covers for a KIA Stonic 2024 -instructions for installation are NOT in detail and not easy to work out what to do. There are 2 tapes in a triangular shape with a p... See more
Company replied
Bought my pressure washer through studio, had it in the box a couple of months before the sun started shining for me to be able to use it. Within 30 minutes the tube split causing the pressure to drop... See more
Company replied
Company details
Written by the company
The UK's leading B2B supplier of automotive, leisure and garden accessories. Established in 1986, The Ace Supply Company Ltd is the UK-based parent company of Streetwize Accessories. Our flagship brands include Streetwize, Leisurewize, Gardenwize and Streetwize Mobility. Our office headquarters are in Sale, Manchester, and our warehouse is in Wythenshawe, Southmoor Industrial Estate. We have an extensive product range, with over a thousand products under the Streetwize name. From accessories that give your car a new look and feel, high-grade tools and equipment for tackling roadside repairs to the latest innovative gadgets that make your vehicle journey more safe and secure. We also stock car maintenance and car valeting accessories too. Across all our product ranges, we do our utmost to provide the best quality products. In recent years, we invested heavily in our quality control department to ensure our products are thoroughly tested and checked to make sure it meets our high standards. But more so, we’re always improving. We’ve never rested on our laurels and we’re always working hard, learning new trends and expanding our wealth of knowledge of the market. Through constant innovation, improving our branded packaging & messaging and building our range through in-depth market research, we have become one of the most trusted household names. We have something for everyone.
Contact info
Marsland House, M33 3AQ, Manchester, United Kingdom
- 01614478580
- Support@Streetwize.co.uk
- streetwizeaccessories.com
4.4
Excellent
270 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Service
Lost access to tracker after losing my phone. Support staff were great and got me up and running quickly.
21 February 2024
Reply from Streetwize Accessories
Hi Martin,
We are so happy to hear our support team were able to fix this problem quickly and effectively for you! Thank you for letting us know how we did!
Kind regards,
Charlotte
Looking for a spare part
Looking for a spare part. Really quick response and found the part as well, paid for and shipped in under 48 hours.
20 February 2024
Reply from Streetwize Accessories
Hi Nick,
Thank you for the five stars! At Streetwize we pride ourselves in our quick and effective customer service, we are glad to hear this has been your experience!
Kind regards,
Charlotte
Very helpful over the phone 10/10
19 February 2024
Reply from Streetwize Accessories
Hi Richard,
We are so happy to hear you found our customer service helpful! Thank you for your feedback and the five stars!
Kind regards,
Charlotte
Excellent
I had a little trouble with connection, contacted customer support they responded, resolved the problem, worked really well diagnosed the problem with my car. Excellent app. Will soon consider to upgrade to pro . Version
19 February 2024
Reply from Streetwize Accessories
Hi Steve,
Thank you for the five star review! We are proud of how quick and helpful our customer support is, we are so happy to hear this has been your experience, thank you for letting us know how we did!
Kind regards,
Charlotte
Very helpful staff and quick response…
Very helpful staff and quick response to questions.
My problem was solved very quickly.
14 February 2024
Reply from Streetwize Accessories
Hi Martin,
Thank you for the five stars! At Streetwize we pride ourselves in our fast and effective customer service, we are so happy to hear this has been your experience! Thank you for your feedback!
Kind regards,
Charlotte
Faulty jumpstarter
After contacting Streetwize my problem was sorted out immediately by Charlotte who was a breath of fresh air and a credit to the company.Great product from an honest firm.
8 February 2024
Unprompted review
Reply from Streetwize Accessories
Hi Mr Peers,
Thank you for the lovely five star review, we are so happy we were able to help!
Thank you for getting in contact with me after leaving us a review, I am glad we were able to fix this query for you! I hope your new jump starter works well for you! If you have any further questions in the future please do not hesitate to get into contact with us!
Thank you for your patience and help in resolving this!
Kind regards,
Charlotte
William helped me with my query
William helped me with my query. The response time was really quick. Thank you. Also the lady who took my call was helpful.
2 February 2024
Reply from Streetwize Accessories
Hi Dawn,
Thank you for the five star review, we are so happy to hear you your query has been dealt with quickly and to your satisfaction, thanks for letting us know how we did!
Kind regards,
Charlotte
Streetwize caragan wingmirrors
5 star customer service from these guys. Faulty product initially, sent a replacement without hesitation and didn't even ask for the original to be sent back. Exactly what you want from a supplier. Will be ordering from them again.
1 February 2024
Unprompted review
Reply from Streetwize Accessories
Hi Russel,
Thank you for the glowing review, we are proud of our customer service and we are very glad to hear you have had a great experience with us! Thank you for leaving us feedback!
Kind regards,
Charlotte
Customer service was very fast but have…
Customer service was very fast but have been waiting more than one week for accounts to send invoice for payment.
23 January 2024
Reply from Streetwize Accessories
Hi Daniel,
Thank you for getting into contact with us, we are glad to hear you found our customer service fast. We apologize for the wait in receiving your invoice, at Streetwize we pride ourselves in our efficiency and customer communication so we are disappointed to hear this has not been your experience.
Please contact me at charlotte.bishop@streetwize.co.uk and I will amend this problem for you as soon as I can!
Kind regards,
Charlotte Bishop
Reply from Streetwize Accessories
Hi Ian,
Thank you for leaving us a 5 star review! We are happy to hear you were happy with our products!
Kind regards,
Charlotte
Needed spare parts
I need a tube for my air awning an it wasn’t a problem the customer service was very quick an straight forward
25 January 2024
Reply from Streetwize Accessories
Hi James,
Thank you for leaving us a review! We are happy to hear our support team were helpful, thank you for letting us know how we did!
Kind regards,
Charlotte
Great customer service
I only phoned to request a manual. Phone was answered promptly by William and my request was dealt with very helpfully. He even phoned back when my email didn't appear to work so great customer service for a product that was quite old and had been given to me which just needed a manual.
25 January 2024
Reply from Streetwize Accessories
Hi Shelia,
We are so happy to hear William was helpful! We are proud of how attentive and helpful our support team is, we are glad to know this has also been your experience! Thank you for leaving us a review!
Kind regards,
Charlotte
A1 company very helpful
24 January 2024
Reply from Streetwize Accessories
Hi Anthony,
Thank you for your lovely review, we are so glad to hear of your good experience with ourselves thank you for letting us know we were helpful for you!
Kind regards,
Charlotte Bishop
Good RESPONSE
Very well pleased with customer service at STEETWIZE for solving my problem many thanks to you all 👍👍👍👍😀
18 January 2024
Reply from Streetwize Accessories
Hi Mr Leveridge,
Thank you for leaving us a review, we are proud of our customer support team and their helpfulness, we are so glad to hear you were pleased with them also!
Kind regards,
Charlotte
My problem was sorted out promptly and…efficiently
My problem was sorted out promptly and efficiently and with thoughtfulness, I am very grateful.
17 January 2024
Reply from Streetwize Accessories
Hi,
We are so happy to hear you have had such a great experience with us, we are proud of how fast and effective our support team is! Thank you for letting us know how we did!
Kind regards,
Charlotte
Reply from Streetwize Accessories
Hi,
Thank you for letting us know how we did! We are proud of how fast our support team responds and helps our customers, we are happy to hear this has also been your experience.
Kind regards,
Charlotte
good response time and helpful
8 January 2024
Reply from Streetwize Accessories
Hi Richard,
Thank you for the review! We are so glad to hear you have had a positive experience with us and that you found us helpful!
Kind regards,
Charlotte
Query from Streetwize
My query was answered promptly and efficiently. William was friendly and knowledgeable and a helpful contact to have.
16 January 2024
Reply from Streetwize Accessories
Hi Sarah,
Thank you for the 5 stars! We are so happy to hear William in our support team was helpful for your query, thank you for letting us know how we did!
Kind regards,
Charlotte
Excellent response and very helpful
15 January 2024
Reply from Streetwize Accessories
Hi Shaun,
Thank you for leaving us such a lovely review, we are glad to hear we could be of help to your order with us!
Kind regards,
Charlotte Bishop
Very polite
No edit needed, mistakes happen.
If you could send me another
Nozzle with water spray.
Them bill me.
With thanks.
Phillip bullman.
9 January 2024
Reply from Streetwize Accessories
Hi Phil,
Thank you for letting us know how we did, we are so happy to hear our support team were helpful for you!
Kind regards,
Charlotte
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