I contacted the company by email about a defective product the very next day I received a replacement. They could not have dealt with my issue any quicker. I would highly recommend this company for th... See more
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See what reviewers are saying
Ordered water feature that I absolutely love. Had a slight issue with the charging. Contacted some one from the company. Had a immediate response from a lady called Amanda. Issue resolved without dram... See more
Excellent customer service support having asked for some extra closing screw caps for a waste water container. Rare speedy support in today’s faceless business world. Top marks.
Company replied
I have bought Streetwize Active Seat Covers for a KIA Stonic 2024 -instructions for installation are NOT in detail and not easy to work out what to do. There are 2 tapes in a triangular shape with a p... See more
Company replied
Company details
Written by the company
The UK's leading B2B supplier of automotive, leisure and garden accessories. Established in 1986, The Ace Supply Company Ltd is the UK-based parent company of Streetwize Accessories. Our flagship brands include Streetwize, Leisurewize, Gardenwize and Streetwize Mobility. Our office headquarters are in Sale, Manchester, and our warehouse is in Wythenshawe, Southmoor Industrial Estate. We have an extensive product range, with over a thousand products under the Streetwize name. From accessories that give your car a new look and feel, high-grade tools and equipment for tackling roadside repairs to the latest innovative gadgets that make your vehicle journey more safe and secure. We also stock car maintenance and car valeting accessories too. Across all our product ranges, we do our utmost to provide the best quality products. In recent years, we invested heavily in our quality control department to ensure our products are thoroughly tested and checked to make sure it meets our high standards. But more so, we’re always improving. We’ve never rested on our laurels and we’re always working hard, learning new trends and expanding our wealth of knowledge of the market. Through constant innovation, improving our branded packaging & messaging and building our range through in-depth market research, we have become one of the most trusted household names. We have something for everyone.
Contact info
Marsland House, M33 3AQ, Manchester, United Kingdom
- 01614478580
- Support@Streetwize.co.uk
- streetwizeaccessories.com
4.4
Excellent
271 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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Very polite
No edit needed, mistakes happen.
If you could send me another
Nozzle with water spray.
Them bill me.
With thanks.
Phillip bullman.
9 January 2024
Reply from Streetwize Accessories
Hi Phil,
Thank you for letting us know how we did, we are so happy to hear our support team were helpful for you!
Kind regards,
Charlotte
It’s very helpful
7 January 2024
Unprompted review
Reply from Streetwize Accessories
Hi Saleem,
Thank you for the lovely review! We are proud of our support team and the service they offer in helping our customers, we are so glad to hear you have experienced this with us! Thank you for letting us know how we did!
Kind regards,
Charlotte Bishop
Reply from Streetwize Accessories
Hi Edward,
We are so glad to hear our staff have been helpful for you, thank you for leaving us a review and letting us know how we did!
Kind regards,
Charlotte Bishop
Streetwize Accessories are very…
Streetwize Accessories are very helpful, and have a first class sevice, well done, mark
3 January 2024
Reply from Streetwize Accessories
Hi Mark,
We are so glad to hear our staff have been helpful for you, thank you for leaving us a review and letting us know how we did!
Kind regards,
Charlotte Bishop
William was very helpful
William was very helpful. Pity Argos website was so vague as i now have 2 covers of different sizes - so my wife's car is also covered!
20 December 2023
Reply from Streetwize Accessories
Hi Robert,
Thank you for letting us know how we did! We are proud of our support team and glad to hear William was helpful for you!
Many thanks,
Charlotte Bishop
Reply to my email query
22 December 2023
Reply from Streetwize Accessories
Hi Mr Carolan,
We are very sorry to hear about the problems you have faced contacting us. We are not sure what has happened here as we don’t have contact records from you but are very keen to solve your problem. We respond to emails and calls regularly without an issue from our Uk offices, we are open 7.30-3.30 Monday to Friday. We can be contacted by email, phone, etc. We really want to resolve this for you, please can you contact me personally at charlotte.bishop@streetwize.co.uk and I guarantee I will be in contact with you as soon as possible.
Kind regards,
Charlotte Bishop
Fabulous people to deal with!
Fabulous people to deal with!
Problem solved and extremely courteous.
22 December 2023
Reply from Streetwize Accessories
Hi Debra,
Thank you for the lovely review! We are proud of our support team and the service they offer in helping our customers, we are so glad to hear you have experienced this with us! Thank you for letting us know how we did!
Kind regards,
Charlotte Bishop
Very Professional assistant well done
12 December 2023
Reply from Streetwize Accessories
Hi Joe,
Thank you for letting us know how we did, we are glad to hear you found our support team professional! We always happy to help!
Kind regards,
Charlotte Bishop
Great service
The technical and accounts agents were prompt in dealing with my query and purchase. Persisted in calling me when I could not answer because of a mis-set phone. I have received the goods which work perfectly.
12 December 2023
Reply from Streetwize Accessories
Hi Dave,
We are so happy to hear that you have had such a great experience with us and that our account team and support team were helpful to you! Thank you for letting us know how we did!
Kind regards,
Charlotte
Very helpful customer support
Even though my Portawash washing machine was well out of warranty, I got a prompt response when I emailed for help/advice and William was very helpful indeed.
12 December 2023
Unprompted review
Reply from Streetwize Accessories
Hello,
Thank you for such a glowing review! We are so happy to hear William was helpful in fixing this for you! Thank you for getting in touch with us!
Kind regards,
Charlotte Bishop
Very good service. Excellent staff that answered my queries quickly and efficiently. Would definitely buy from again.
Very ood service
5 December 2023
Reply from Streetwize Accessories
Hi Gill,
Thank you for the glowing review! We are so glad to hear you found out support team helpful and efficient!
Kind regards,
Charlotte Bishop
Very helpful and fast service
3 December 2023
Reply from Streetwize Accessories
Hi Tricia,
Thank you for the review! We are so glad to hear you had a positive experience with us and we were of help to you!
Kind regards,
Charlotte Bishop
Very helpful on emove 303a
Very helpful on emove 303a, the dimensions that i requiref were not on web site. I drawing with the dimension was emailed the next morning.
28 November 2023
Unprompted review
Reply from Streetwize Accessories
Hi Mr Wilton,
We are so glad to hear our staff have been helpful for you, thank you for leaving us a review and letting us know how we did!
Kind regards,
Charlotte Bishop
Really cooperative and friendly staff…
Really cooperative and friendly staff both in sales and accounting.
27 November 2023
Reply from Streetwize Accessories
Hi Kenneth,
We are so glad to hear our staff have been helpful for you, thank you for leaving us a review and letting us know how we did!
Kind regards,
Charlotte Bishop
Very helpful thanks
12 November 2023
Reply from Streetwize Accessories
Hi Lee,
Thank you for your review, we are glad to hear our support team were helpful for you!
Kind regards,
Charlotte Bishop
Experience of replacement part .
Had a wonderful experience dealing with steetwize accessories, spoke to a pleasant man called William who sorted out my replacement part for my water feature,very professionally and courteously, Everything was delivered promptly and I was very satisfied with the whole process. Thankyou very much
20 November 2023
Reply from Streetwize Accessories
Hi Angela,
We are so glad to hear our staff have been helpful for you, thank you for leaving us a review and letting us know how we did!
Kind regards,
Charlotte Bishop
Reply from Streetwize Accessories
Hi Denis,
Thank you for the lovely review! We are so glad to hear our support team was helpful to you!
Kind regards,
Charlotte Bishop
Not machine washable and disappointing service response
I bought one of your seat covers designed to protect car upholstery from pet mess. It worked really well, but it turns out it's not machine washable - it's not possible to get dog faeces and vomit out and disinfect the cover with what your care instructions suggested: "lukewarm water and a soft brush". I'll likely have to replace it after only one use.
Your team told me you haven't tested the product with stronger detergents and suggested I try machine washing "if you're going to buy another one anyway". This is a disappointing and unsatisfactory response and I'm unhappy with in my overall experience trying your products for the first time.
14 November 2023
Reply from Streetwize Accessories
Hi Jenni,
I have spoken to the support team and as you purchased these seat covers in Australia and there has been no proof of purchase we have concluded this purchase was made from a different company. Unfortunately we do not supply to Australia and so we believe you may have bought these from a company with a similar name to ourselves. I am sorry we could not been of help, we hope you can get this fixed!
Kind regards,
Charlotte Bishop
imediate responce
13 November 2023
Reply from Streetwize Accessories
Hi Neil,
Thank you for leaving us a review, we are happy to hear we could be of help and were quick in doing so!
Kind regards,
Charlotte Bishop
Streetwise Car tracker
I had a problem with the tracker after 4 month’s and streetwise replaced it no quibble. I was well impressed with this friendly and professional company. I would recommend to anyone.
11 November 2023
Reply from Streetwize Accessories
Hi Ralph,
Thank you for leaving us such a lovely review! We are so happy to hear you found out support team friendly and helpful and that we could fix his query with you!
Many thanks,
Charlotte Bishop
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