Stratum Clinics Reviews 

73
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers had a great experience with this company. Customers constantly praise the medical staff for being exceptionally friendly, knowledgeable, and genuinely caring throughout every single step of the process. Many people also mention the wonderfully relaxing atmosphere of the clinic, noting that receptionists and doctors make everyone feel immediately comfortable and well cared for. Some reviewers were not happy with unexpected operational challenges, poor appointment organization, and the pacing of certain brief consultations. A few individuals felt that administrative issues or the lack of proper support during specific medical procedures caused unnecessary distress and failed to meet expectations.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, expressing deep appreciation for the welcoming and... See more

Service

People report positive experiences with service, expressing immense gratitude for thorough assessments,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found Stratum Clinic Cheltenham has an easy booking system, courteous and professional staff who treated me with respect. The doctors I have seen have all reassured me and given me hope when I have... See more

Rated 5 out of 5 stars

I have had microneedling and laser hair removal done and can honestly say I would never go anywhere else now. Beth is absolutely amazing, professional, friendly and supportive! The results I’ve had fr... See more

Rated 5 out of 5 stars

The staff at Stratum Clinic Wimbledon were very caring, understanding and patient and answered my questions with friendliness and consideration. Dr Ven Samarasinghe's work was incredible. Hardly le... See more

Rated 5 out of 5 stars

Was offered an appointment within a couple of days. Felt very comfortable with Dr Katie who undertook cryotherapy. I used this clinic five years ago for the same procedure by Dr Hudson Peacock and wa... See more


Company details

  1. Skin Care Clinic

Written by the company

Our goal is to provide you with dermatological diagnosis and treatment of the highest quality. We provide expert care for all skin related problems, as well as professional advice on maintaining and improving skin health and appearance. We offer specialist Dermatological, Aesthetic and Laser Treatments. Our team of consultants and practitioners are experts in their chosen speciality areas.


Contact info

3.9

Great

TrustScore 4 out of 5

73 reviews

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No recent history of asking for reviews

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3.9

All reviews

(73)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing clinic ⭐️⭐️⭐️

I came here as a necessity for a mole check up - I would like to say the reception staff was very polite, very straightforward and easy to make a booking, and when I called because I needed more information, the next day they called me back immediately and helped me out, listened to my concerns and explained the situation. Now I have a surgery appointment in a week and I am just content on how fast they booked me in. This situation has been very stressful for me and I really appreciate their support and work. It's very clean, very quiet inside, you have privacy to state your needs, they are kind and respectful, they are certainly professionals and I highly recommend this clinic for your dermatological needs! ⭐️⭐️⭐️⭐️⭐️

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Cryotherapy recommendation to remove a keratosis

Was offered an appointment within a couple of days. Felt very comfortable with Dr Katie who undertook cryotherapy. I used this clinic five years ago for the same procedure by Dr Hudson Peacock and was very satisfied with the result which prompted me to go back again. Dr Hudson Peacock was fully booked until next February so I had Dr Katie. She made me feel very comfortable and I was more than happy with her knowledge and expertise.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Always a good experience

My visit to Canterbury Skin and Laser Clinic for the treatment of skin blemishes was up to it's usual high standard. Doctor and all Staff were friendly and reassuring. This was not my first visit and I would definitely go back again if it became necessary

22 October 2025
Unprompted review
Rated 5 out of 5 stars

Professional friendly clinic

I found Stratum Clinic Cheltenham has an easy booking system, courteous and professional staff who treated me with respect. The doctors I have seen have all reassured me and given me hope when I have become worried about my skin conditions. I like the fact that the staff are extremely friendly, knowledgeable and up to date with the diseases and treatments. I feel listened to and feel more confident that healthy manageable skin is achievable with the expertise and guidance provided at this clinic.

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Very good clinic.

I had a small bump come up on my face was slowly getting bigger. I did start to worry whether it may of been skin cancer also. However i phone the clinic on a thursday dinertime and they had me an appointment on the sunday that weekend. Was relieved to find out it wasnt cancer. And was put at ease in the clinic straight away the receptionist was vwry pleasant and made me a coffee and the whole staff there i found very profesional and very nice people also. I would deffinetly use this clinic again if i have anymore skin problems my bump was removed on the same day and healed up nicely following the clinics aftercare instructions to. This was the cheltenham clinic to.

19 October 2025
Unprompted review
Rated 5 out of 5 stars

Expert Care, Exceptional Results

The staff at Stratum Clinic Wimbledon were very caring, understanding and patient and answered my questions with friendliness and consideration.
Dr Ven Samarasinghe's work was incredible. Hardly left any trace of bcc removal at all and I felt absolutely no pain as part of the Mohs surgery. He answered my questions before I had even asked them and managed my expectations impeccably.
I cannot fault this experience at all.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Professional, friendly and experts in their field.

I have been using the Skin and Laser Clinic for many years and trust their staff and expertise. Every treatment has been professional and explained in great detail.

I would have no hesitation in recommending them.

My latest appointment was with Alice who I have used many times and trust implicitly.

7 October 2025
Unprompted review
Rated 1 out of 5 stars

My wife had a skin biopsy on 22nd July…

My wife had a skin biopsy on 22nd July performed by Dr Samantha Keegan.
After chasing up the clinic several times she received a first set of results on 13th August stating 'further levels requested'.
It is now 17th September and despite several phone calls and promises to call back no results have been provided...8 weeks later.
This is now causing her undue stress and anxiety.
We could NOT recommend the Stratum Dermatology clinic to anybody.

22 July 2025
Unprompted review
Rated 1 out of 5 stars

To get an answer from laboratory took 4…

To get an answer from laboratory took 4 weeks and a couple of days and only after me calling twice asking for the report. The result of biopsy was not completely done and after 2 more weeks and more chasing a result has come to the clinic. But this is 3 days ago and the doctor in charge has not yet called me with the results. So I am still waiting, 6 weeks after the biopsy. It would have been better to use NHS

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Dr Varga is incredibly experienced

Dr Varga is incredibly experienced - she exudes a sense of mastery in her field -She is efficient,knowledgeable and caring in her approach-Both I and my wife have had consultations
Her assistant was also charming and helpful on my visit -Highly recommend

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

The dermatologist is highly skilled and precise. The information before the procedure was given in a very accurate way. There was empathy and kindness throughout also from the nurse staff.

26 July 2025
Unprompted review

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