Excellent email presales support and through to ordering. When the log burner arrived (Salamander hobbit non DEFRA) we were just like WoW! beautifully packed in a proper wooden transport container an... See more
Company replied
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Review summary
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Stove Supermarket are one of the best companys I've every used online - and I buy lots online. Helpful, prompt friendly communication, quality stove components, very competitive price, any problem (n... See more
What makes a good online company that sends goods in the post , that if something gets damaged it gets sorted very quickly , this company ticked all the boxes . Fast and efficient service .
Company replied
Have refurbished my Clear View fire with all items bought from Stove Supermarket. Best prices on line. Quick turnaround and delivery. Had an issue with the grate and inner riddle plate, didn’t move or... See more
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Company details
Written by the company
Stove Supermarket is a one-stop stove shop, offering a massive range of wood-burning, multi-fuel, gas, and electric stoves; a selection of outdoor living products, from pizza ovens to bbq's; flue pipes, flue liners, and twin wall flue systems; hundreds of stove spares, stove accessories, open fires, and much, much more! We have everything you need to install, maintain, and enjoy your new or old stove. All available online and under one roof.
Contact info
Snydale Road, S72 8RP, Barnsley, United Kingdom
- 01226 816 051
- sales@stovesupermarket.co.uk
- stovesupermarket.co.uk
4.9
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 35% of negative reviews
Typically replies within 1 week
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One of the best.
Stove Supermarket are one of the best companys I've every used online - and I buy lots online.
Helpful, prompt friendly communication, quality stove components, very competitive price, any problem (not their fault - carrier damage) instantly sorted out, next day postage at no extra cost. Shout out to Rich who the company should be proud of for his exemplary customer service. All round, if I could give them 10 stars I would. Stove is as good as new. Will definitely be using in the future. Very highly recommended.
24 June 2026
Very good service and very prompt.
24 June 2026
This was excellent service from…
This was excellent service from ordering and delivery. Top marks.
23 June 2026
The brick set arrived smashed
The brick set arrived smashed. Sent picture of it
to them while it was still in the box. No problem
thet sent out another set FOC. Great Service.
16 June 2026
Perfect product for the job
Perfect product for the job. Competitively priced. Excellent short delivery time and well packaged.
23 June 2026
Good quality items
Delivered on time. Exactly what was ordered. Seems good quality although it would have been better if the stove rope included some rope tape also the packaging could have been better as when it arrived it was starting to break up.
Overall I will still buy from them again.
19 June 2026
easy ordering ,fast delivery
22 June 2026
The only complaint I have is that the…
The only complaint I have is that the delivery price was not shown until after I had purchased my fire grate. Consequently I paid more for delivery than I did for the grate. Needless to say I will not be using your services again.
12 June 2026
Reply from Stove Supermarket
Hi Graham,
Thank you for taking the time to leave a review. We appreciate your feedback, but we would like to gently clarify a point regarding our delivery charges.
While shipping to certain postcodes does cost more due to courier rates, these fees are never applied after a purchase has been made.
When placing an order on our website, a full cost breakdown—including the exact postage fee—is displayed before you confirm the purchase. This ensures total transparency, allowing you to review the final total and choose whether or not to proceed with the order.
We pride ourselves on transparency and want to assure you that there are no hidden fees.
Kind regards,
Stove Supermarket
Fast posting well wrapped for…
Fast posting well wrapped for protection very well priced for the piece of glass and Quality
Postage very expensive near the same price as the glass still I’m happy
15 June 2026
Very good service and delivery,I have…
Very good service and delivery,I have my fingers crossed it will fit as stove is unknown.
18 June 2026
Reply from Stove Supermarket
Thanks for taking the time to leave us a great review. We’re really pleased to hear you had a positive experience.
If there’s anything you need going forward, we’re always happy to help.
Kind regards,
Stove Supermarket
Absolutely first class service 👏 🙌 many…
Absolutely first class service 👏 🙌 many thanks 😊
18 June 2026
Reply from Stove Supermarket
Thanks for taking the time to leave us a great review. We’re really pleased to hear you had a positive experience.
If there’s anything you need going forward, we’re always happy to help.
Kind regards,
Stove Supermarket
A very quick turnaround
A very quick turnaround, unfortunately the bolts that came wit the refurb kit were the wrong ones and also had no nuts. They needed to be bolts for a recessed hole.
8 June 2026
Rapier Replacement glass delivery…
Replacement wood burner glass arrived next day, extraordinarily well packaged
16 June 2026
Great and efficient service
We noticed that our stove glass had a crack in it and the next day, a small piece of glass had fallen inwards into the fire. We ordered the stove glass via the Stove Supermarket where the delivery and service was super efficient, thank you.
5 June 2026
Reply from Stove Supermarket
Thanks for taking the time to leave us a great review. We’re really pleased to hear you had a positive experience.
If there’s anything you need going forward, we’re always happy to help.
Kind regards,
Stove Supermarket
Got all the parts for parkway 99 fires quite delivery cheaper parts
Been looking for parts for my parkway 99 fire and came across this site
15 June 2026
New glass for stove arrived in timely…
New glass for stove arrived in timely fashion and very well packed. Website easy to navigate and ordering easy.
15 June 2026
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