Excellent email presales support and through to ordering. When the log burner arrived (Salamander hobbit non DEFRA) we were just like WoW! beautifully packed in a proper wooden transport container an... See more
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Review summary
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Stove Supermarket are one of the best companys I've every used online - and I buy lots online. Helpful, prompt friendly communication, quality stove components, very competitive price, any problem (n... See more
Quick delivery, from stock. Wrong part sent in error but faultlessly corrected. New part fitted perfectly. Good firm on basis of my experience. Recommended.
What makes a good online company that sends goods in the post , that if something gets damaged it gets sorted very quickly , this company ticked all the boxes . Fast and efficient service .
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Company details
Written by the company
Stove Supermarket is a one-stop stove shop, offering a massive range of wood-burning, multi-fuel, gas, and electric stoves; a selection of outdoor living products, from pizza ovens to bbq's; flue pipes, flue liners, and twin wall flue systems; hundreds of stove spares, stove accessories, open fires, and much, much more! We have everything you need to install, maintain, and enjoy your new or old stove. All available online and under one roof.
Contact info
Snydale Road, S72 8RP, Barnsley, United Kingdom
- 01226 816 051
- sales@stovesupermarket.co.uk
- stovesupermarket.co.uk
4.9
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 30% of negative reviews
Typically replies within 1 week
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TIGER STOVE SPARES
excellent service from start to finish,good customer service by phone and e-mail,items arrived real quick,
products are quality and great value prices.
1 July 2026
Helpful and polite advice and service
Helpful and polite advice and service, reasonable prices and prompt delivery.
1 July 2026
Had exactly what I needed and sent it…
Had exactly what I needed and sent it very quickly. Top rated shop. Thank you.
1 July 2026
Great company.
Great company.
Found exactly what I needed for my stove. Delivered on time and carefully packaged.
Thank you.
30 June 2026
Repeat customer
Repeat customer. Easy to navigate online ordering, informed of updates, speedy delivery, competitively priced . Happy with replacement glass heat panel for log burner
22 June 2026
Excellent
Excellent, very prompt delivery and multi burner firebricks well packaged to prevent damage in transit
22 June 2026
I asked for a lever on the widget off…
I asked for a lever on the widget off my stove. They identified the stove brand from a photograph, worked out, which replacement lever and bolt I required and had it in the post within 24 hours. Fantastic, and very friendly, service.
25 June 2026
One of the best.
Stove Supermarket are one of the best companys I've every used online - and I buy lots online.
Helpful, prompt friendly communication, quality stove components, very competitive price, any problem (not their fault - carrier damage) instantly sorted out, next day postage at no extra cost. Shout out to Rich who the company should be proud of for his exemplary customer service. All round, if I could give them 10 stars I would. Stove is as good as new. Will definitely be using in the future. Very highly recommended.
24 June 2026
Very good service and very prompt.
24 June 2026
This was excellent service from…
This was excellent service from ordering and delivery. Top marks.
23 June 2026
The brick set arrived smashed
The brick set arrived smashed. Sent picture of it
to them while it was still in the box. No problem
thet sent out another set FOC. Great Service.
16 June 2026
Perfect product for the job
Perfect product for the job. Competitively priced. Excellent short delivery time and well packaged.
23 June 2026
Good quality items
Delivered on time. Exactly what was ordered. Seems good quality although it would have been better if the stove rope included some rope tape also the packaging could have been better as when it arrived it was starting to break up.
Overall I will still buy from them again.
19 June 2026
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