Storksak Reviews 1,016

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I bought the Alyssa Storksak bag in December. In April I noticed the stitching had come undone on one of the straps. The customer service I received from Lisa was exceptional. Quick responses and a ne... See more

Rated 5 out of 5 stars

I bought one of the Storksak changing bags 6 years ago when I had my eldest daughter and it is still going strong and looking fantastic 3 kids later. I subsequently bought their stroller organiser whi... See more

Rated 2 out of 5 stars

While the fabric and overall aesthetic of the Alyssa Leopard bag are nice, the quality is really disappointing. The main strap has started fraying significantly, and the velcro strap isn’t long enough... See more

Rated 5 out of 5 stars

High quality, really practical and useful bag for a busy working mum. I love the versatility of the straps (backpack, side handle, clips to hang from the buggy), the two side pockets for drinks and th... See more

Company details

  1. Baby Store
  2. Bag Shop
  3. Bags and Luggage Store
  4. Luggage Store
  5. Plant Nursery

Written by the company

At Storksak we have spent the last 18 years perfecting the baby changing bag. Our knowledge of what a parent really needs is the foundation on which we continue to create beautiful bags for the new parents of today. Discover our range of Baby Changing Bags, Hospital Bags, Stroller Bags & Gifts, plus worldwide shipping.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

Great product, made out of a very nice material. Good size bag. Bit pricey

13 March 2024
Storksak logo

Reply from Storksak

Thanks so much for your review, Storksak

Rated 4 out of 5 stars

Alyssa Stroller Organiser

Love Storksak, their products and the quality. I purchased the Alyssa Stroller Organiser and own a Bugaboo Bee 5. Unfortunately the organiser doesn’t fit well on the handlebars and often falls down which is somewhat frustrating.

3 March 2024
Storksak logo

Reply from Storksak

Thanks for your review Sarah. It might be that you want to check our stroller strap guide to see if you're attaching correctly:https://storksak.com/pages/stroller-strap-guide

Rated 5 out of 5 stars

Absolutely lovely design!

Absolutely lovely design and style. I feel like a million dollars when I take my baby and baby bag out, I do wish the baby bottle warmer kept my baby’s milk warmer for longer.

23 February 2024
Storksak logo

Reply from Storksak

Thank you Mariam for your review and feedback. Storksak

Rated 5 out of 5 stars

Excellent customer service!

The item was on back order when I purchased it, which wasn't clear on the website when I ordered it. I emailed to complain about the delay but the customer service response was quick and very polite. They informed me about the delay, told me when stock was arriving and said they'd give me updates about when I'd receive my order. They were excellent and quick to respond. I also appreciated dealing with the same person throughout.

27 January 2024
Storksak logo

Reply from Storksak

Thanks so much Helena, we greatly appreciate you taking the time to leave us your feedback. We're delighted to hear, Storksak

Rated 1 out of 5 stars

The Poppy Luxe Black

The Poppy Luxe Black bag what a disappointment.

On using the bag, it was disheartening to see that the money spent was not very well! The following impracticalities were experienced:

The bag tilts forward when holding it which is causing the stitching to come loose (only been using it for a month and not even daily!).

The velcro on the bag is so loose that it keeps falling when attached to the pram. Carrying the baby and the bag with the pram is stressful when the bag keeps falling.

The bag does not sit straight at all. It is so awkward to carry and does not ease any usage or access.

The baby bottle is half falling out from the outside pocket due to the design and the tilt.

As you can understand, the bag is meant to make it easy when travelling with a baby, pram and all their necessities.

The customer service was so unhelpful and did not provide 'service' as you would expect from a renowned company. what a disappointment and not a cheap bag after all. It is not user friendly for mothers and I would deter from buying this, both because of the quality and practicality, also because of the lack of customer service.

21 March 2024
Unprompted review
Storksak logo

Reply from Storksak

We're very sorry you've been disappointed as this has been a best-seller for years without customer complaints. CS responded the day you contacted us, and we followed up with support as per our terms. Storksak

Rated 5 out of 5 stars

Great quality

Great quality, amazingly stylish stroller bag! Love it! Also the size is just right ❤️

28 February 2024
Storksak logo

Reply from Storksak

Thanks so much for your review Katerina, Storksak

Rated 5 out of 5 stars

Aria - The perfect compact shoulder bag

I write to say I am delighted with the Aria bag. It’s just the right shape and size. I have always wanted a compact shoulder bag but could not find one anywhere; bags would either be too large or too small.

Aria is the perfect size for a shoulder bag and I do like the short leather handle and the cleverly designed detachable long strap. I wanted one bag to fit my things and my toddler’s. I have taken the Aria for dinners and days out - it works equally well for both.

I particularly liked the large outer zip-pocket which is so handy for storing keys, phone or tickets and passes when out and about. And not least the insulated bottle sleeve on the inside which is camouflaged by the quilting.

Although I do have a Storksak stroller bag, that one looks much more functional, whereas the Aria satisfies both form and function. It’s indeed the everything bag and also exquisitely beautiful. Thanks very much for such an excellent product!

15 February 2024
Storksak logo

Reply from Storksak

Thank you so much for your amazing review! It feels like you were in our minds when we designed this bag, as everything you are loving is what we set out to achieve, thank YOU so much Ashwina, Storksak

Rated 5 out of 5 stars

Great company

Product arrived on time and well-packaged. Great communication around delivery.

3 February 2024
Storksak logo

Reply from Storksak

Thank you for your review Nicola, Storksak

Rated 5 out of 5 stars

Very good

Bag was broken, customer service sent new bag promptly.
Nee bag was also faulty, customer service sent a third bag, which was in perfect condition.
Love the bag! It’s great for daily use. Fits everything I need in it.

29 January 2024
Storksak logo

Reply from Storksak

Hi Daisy, thank you so much for your patience. A very unusual occurrence for us, so thanks so much for leaving us your review, Storksak

Rated 5 out of 5 stars

Love the bag

Love the bag, looks so sleek and elegant, and although I haven’t really used it yet, it feels durable. Fast transaction too.

15 January 2024
Storksak logo

Reply from Storksak

Thanks so much for your review Jonnielyn, Storksak

Rated 4 out of 5 stars

Great pram bag

Great pram bag, perfect size. Only small issue, is that when the bag is on the pram when it’s raining, the two side pockets collect the rain water.

4 January 2024
Storksak logo

Reply from Storksak

Thanks for your review and feedback Susie, Storksak

Rated 5 out of 5 stars

Baby love

It was a great present for my new grandchild.

3 January 2024
Storksak logo

Reply from Storksak

Thank you so much Mary, Storksak

Rated 5 out of 5 stars

Beautiful Quality Products

Beautiful Quality Products. Baby Bags are sufficient size for all your baby’s products.

10 January 2024
Storksak logo

Reply from Storksak

Thanks so much for leaving us your review Karen, Storksak

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look