Tried to return an item label to return no reply at all faulty water feature very unhappy
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
EXCELLENT SERVICE.My beautiful birch twig tree arrived 2 days after I'd ordered it. I'm absolutely thrilled...just what I hoped it would be like. Can't wait for Xmas to decorate it with my special... See more
Company replied
Amazing service, ordered water feature which was much cheaper than three local garden centres, came following day, packaging was great, lovely item. Will def be using this company again.
Amazing service ! Ordered 2330 on a Tuesday night, delivered 1205 the following Thursday. Haven’t set up and tried yet, but looks exactly as described and pictured. And competitive price , which... See more
Company details
Written by the company
We are a UK based family run business that prides ourselves in offering great products and service that represent great value for money from our family to yours. We specialise in providing seasonal goods at competitive prices. Our hours of operation are Monday - Friday 9:00 am - 5:00 pm If you wish to contact us please call the phone number on the top our page leave a brief message and someone will call you back alternatively you can send a email message and receive a response that way. Thank you for taking the time to get to know us. Store Of Jam
Contact info
Unit 1 AT, 2 Dewsbury Road, WF2 9BS, Wakefield, United Kingdom
- 03330506746
- info@storeofjam.com
- storeofjam.co.uk
3.8
Great
159 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
I am so happy when i ordered the item, the time frame from ordering to delivery was absolutely 💯 brilliant. What excellent service from this family run business😊 Happy Christmas🎄 good luck for the future
6 December 2023
I purchased 3 Christmas decorations
I purchased 3 Christmas decorations. Only one was in the box when it was delivered and no response to email
6 December 2023
Very positive experience
I'm really delighted with the 8ft Christmas twig tree that I bought from Store of Jam limited. The quality of the tree was much better than a tree that I bought the previous week from a high end department store, and that I ended up having to return. Plus it was £40 cheaper. I'm happy that I was able to buy an 8ft tree as well, as the ceilings in my house are high, and I couldn't find this size elsewhere. The item arrived on time, was packaged very well and was very easy to assemble. It was the first time I bought anything from this company and it certainly won't be the last. I'd highly recommend them.
5 December 2023
Efficient
Efficient, fast delivery, well packaged and a very amenable company to deal with.
30 November 2023
Excellent service and products.
Excellent speedy delivery (within 48 hours of placement of order). Goods as described and seem good value for money.
28 November 2023
On time we'll boxed great service
20 November 2023
Reply from Store Of Jam LTD
Thanks for your review & thank you for your order.
Arrived intact and did what it said on…
Arrived intact and did what it said on the tin!
23 November 2023
Reply from Store Of Jam LTD
Thank you so much for this great review :-)
Great price
Really pleased with my purchase, Only recently found Store Of Jam and they had the best price point for what I was after and quick delivery
9 October 2023
Reply from Store Of Jam LTD
Thanks for your order and thank you so much for this great review.
Quick delivery, products are perfect
Quick delivery, well packaged and items are perfect - I bought 3 outdoor items and They are worth the money spent .. will use this business again
22 November 2023
Reply from Store Of Jam LTD
Thank you so much for your review its vastly appreciated & we look forward to seeing you again in the future. Many thanks.
On time as stated
20 November 2023
Reply from Store Of Jam LTD
Thank you so much for your review & thanks for your order much appriciated.
Reply from Store Of Jam LTD
Thank you for your review. We really do appreciate it.
All wrong colour codes waiting on email…
All wrong colour codes waiting on email for refund and collected to be returned
14 November 2023
Reply from Store Of Jam LTD
Sorry to see you had to write this kind of review it shows we still have some work to do. Apologies for any inconvenience caused glad this is now resolved. Many thanks for your patience.
Reply from Store Of Jam LTD
Thanks for your review glad the product and service met your expectations. All the best.
Reply from Store Of Jam LTD
Your welcome. Thank you for taking the time to write a review glad it arrived faster than you expected.
Absolutely fantastic store
Absolutely fantastic. Ordered on Tuesday arrived on Thursday.
I saw the product at Barton Grange and came home looked online and this store had the exact same item £14 cheaper and free delivery. How good is that!
9 November 2023
Unprompted review
Reply from Store Of Jam LTD
Thank you so much for your review. We try get all orders out packed well and fast and if you can save a few quid in these testing times its a win all round. Thank you for your order and your kind words.
1st time customer
I hadn't used this store before so was a little apprehensive, however, item arrived quickly and was cheaper than all competitors that I could find.
6 November 2023
Reply from Store Of Jam LTD
Thank you so much for your review. I know its hard to trust websites when you hear so many shock stories. We are legit have been since 2014 & a proud small family run business. Thanks again for your support.
lovely bright spiderweb
lovely bright spiderweb, good size and very quick service, would highly recommend!
30 October 2023
Reply from Store Of Jam LTD
Thanks for your review. I'm so glad the product & service exceeded your expectations.
Great price…
Great price and super quick free delivery, I have already recommended them to family and friends
16 October 2023
Reply from Store Of Jam LTD
Thank for your order and thank you for your kind words.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.