Tried to return an item label to return no reply at all faulty water feature very unhappy
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EXCELLENT SERVICE.My beautiful birch twig tree arrived 2 days after I'd ordered it. I'm absolutely thrilled...just what I hoped it would be like. Can't wait for Xmas to decorate it with my special... See more
Company replied
Amazing service, ordered water feature which was much cheaper than three local garden centres, came following day, packaging was great, lovely item. Will def be using this company again.
Amazing service ! Ordered 2330 on a Tuesday night, delivered 1205 the following Thursday. Haven’t set up and tried yet, but looks exactly as described and pictured. And competitive price , which... See more
Company details
Written by the company
We are a UK based family run business that prides ourselves in offering great products and service that represent great value for money from our family to yours. We specialise in providing seasonal goods at competitive prices. Our hours of operation are Monday - Friday 9:00 am - 5:00 pm If you wish to contact us please call the phone number on the top our page leave a brief message and someone will call you back alternatively you can send a email message and receive a response that way. Thank you for taking the time to get to know us. Store Of Jam
Contact info
Unit 1 AT, 2 Dewsbury Road, WF2 9BS, Wakefield, United Kingdom
- 03330506746
- info@storeofjam.com
- storeofjam.co.uk
3.8
Great
159 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Only 1 of 2 items received
23 April 2023
Reply from Store Of Jam LTD
Both items were posted individually apologies for any confusion caused.
Very quick and happy with product.
18 April 2023
Reply from Store Of Jam LTD
Many thanks for your feedback and glad it was well received.
Definitely Recommend. Good Communications regarding delivery
Good Communications regarding delivery, and arrived within a couple of days.
29 March 2023
Reply from Store Of Jam LTD
Many thanks for your feedback and glad it was well received.
Super fast delivery wow. Great prices too.
Found this company by accident. Very easy to order online and they had the exact solar water feature i was looking for. Excellent packaging and super fast delivery. Thank you.
18 January 2023
Reply from Store Of Jam LTD
Many thanks for your feedback and glad it was well received.
An efficient and reliable service
An efficient and reliable service. Hassle free and speedy delivery. Would definately buy from again and would recommend
27 December 2022
Reply from Store Of Jam LTD
Many thanks for your feedback and glad it was well received.
Satisfied customer
Very pleased with prompt delivery and was kept informed when items was dispatched.
20 December 2022
Reply from Store Of Jam LTD
Many thanks for your feedback and glad it was well received.
Great service
Great service . Ordered tree on 14th December and it was delivered Friday morning 16th December . Lovely tree
14 December 2022
Reply from Store Of Jam LTD
Many thanks for your feedback and glad it was well received.
Ordered processed extremely quickly
Ordered processed extremely quickly and item delivered within a few days. Great service.
8 December 2022
Reply from Store Of Jam LTD
Many thanks for your feedback and glad it was well received.
All round fabulous
Perfect, super quick delivery. Packaged well.
100% positive feedback.
Would definitely recommend them.
9 December 2022
Reply from Store Of Jam LTD
Thanks you for your review
Great company for my Christmas decs.
The service we got was second too none, our order only took a couple of days to arrive and with the free postage it was even better, they had all the things I wanted and at a very competitive price so will deffo be using this family run business again.
24 November 2022
Reply from Store Of Jam LTD
Thank you for your kind words and would like to wish you a Merry Christmas.
Reply from Store Of Jam LTD
Thank you for your kind words and would like to wish you a Merry Christmas.
Perfect
Ease of ordering and delivery was just a couple of days. Would highly recommend. Looks great !!
1 December 2022
Reply from Store Of Jam LTD
Thank you for your kind words and would like to wish you a Merry Christmas.
Do not use!
Do not use! I bought a Christmas light garland. Opened as soon as it arrived and it didn’t work, it was clearly faulty. Emailed to let them know and they responded immediately with the suggestion to tighten one of the fixings but unfortunately it was something we’d already done. Emailed back to let them know and they didn’t respond. I’ve chased by email several times and their phone number just goes to voicemail. Having read previous reviews on here and other websites it seems common for this company to ignore customers with faulty items and just hope people will go away. I’m now £45 down for an item that arrived with me faulty. This company is a disgrace.
29 November 2022
Reply from Store Of Jam LTD
Hi there sorry you feel this way. We don't ignore customers a means of return is always offered.
Exactly as shown on website
Exactly as shown on website
Delivery very prompt and really well wrapped and boxed
17 November 2022
Reply from Store Of Jam LTD
Thank you for your kind words and would like to wish you a Merry Christmas.
Excellent service beautiful product and…
Excellent service beautiful product and fast delivery
Many thanks
15 November 2022
Reply from Store Of Jam LTD
Thank you for your kind words and would like to wish you a Merry Christmas.
Good quality very pleased with my item…
Good quality very pleased with my item very cheap and delivered really quickly
15 November 2022
Reply from Store Of Jam LTD
Thank you for your kind words and would like to wish you a Merry Christmas.
Jolly Gingerbread Man
Fast and efficient. Item ordered appears to be good value looking forward to seeing it in the garden as part of Christmas decorations.
12 November 2022
Reply from Store Of Jam LTD
Thank you for your kind words and would like to wish you a Merry Christmas.
Amazing company
What a tree! and what a company, superior customer service and the postage was amazing. Worth every penny for such high quality.
27 October 2022
Reply from Store Of Jam LTD
Thank you for your kind words and would like to wish you a Merry Christmas.
Reply from Store Of Jam LTD
Thank you for your order. Were sorry we didn't blow your mind on this occasion. Were here if you need us. We would like to wish you a Merry Christmas.
Reply from Store Of Jam LTD
Thank you for your kind words and would like to wish you a Merry Christmas
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