Quite simply, I became a Nolo fan some 15 years ago. Nolo helped my husband and I handle many legal questions as we got older. We used Nolo's help for lease and landlord challenges, to write a will, a... See more
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the quality of its resources are the best I've ever had, esp. the SNT. the book is better and covers the big picture better than even any attorney i've gone to. it was quick and easy to place order... See more
I purchased my first of many NOLO books about 12 years ago. My most recent purchase was regarding how to represent one's self in court. Every NOLO book I've purchased has been useful, easy to understa... See more
Company replied
I have used Nolo for more than 30 years. Generally their books are great. But when California rental/eviction law changed in 2024 after I purchased the 2024 Evictions book I went looking for updates... See more
Company replied
Company details
Written by the company
Nolo's store offers thousands of do-it-yourself products, including legal forms, online documents, books and ebooks, and software. With products from the store, users can generate a customized estate planning form like a will, a living trust, or a power of attorney in just minutes. Get all the most common business forms you'll need to operate your business, or create an LLC yourself. Our products are in plain English, created and updated by attorneys and legal editors.
Contact info
6801 Koll Center Pkwy, 3rd Floor, 94566, Pleasanton, United States
- (800) 728-3555
- customersupport@nolo.com
- store.nolo.com
4.7
Excellent
144 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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I found an OA with suggestions and…
I found an OA with suggestions and typical details of what I needed, thank you!
16 December 2025
Reply from Nolo Books and Forms
Thank you for your using Nolo! We’re happy to hear you found what you needed through our resource.
Did my due diligence on line.
Did my due diligence on line.
Cyber Monday sale was a plus and reviews were very fair from others. Did NOT feel pressured to have long term financial commitment on order to do simple transaction
Form was and is easy to execute for small activities.
13 December 2025
Reply from Nolo Books and Forms
Thank you for your using Nolo! We’re happy to hear you that you took advantage of our Cyber Monday sale. Don't hesitate to reach out to us if you have any questions or concerns.
Reply from Nolo Books and Forms
Thank you for your using Nolo! We’re happy to hear you found our products helpful and that you were able to get the information quickly.
Help me understand background and…
Help me understand background and procedural information in working with other states
4 August 2025
Reply from Nolo Books and Forms
Thank you for your using Nolo! We’re happy to hear you found our products helpful and that you were able to get the information you needed.
Delivery of digital version immediately…
Delivery of digital version immediately was very helpful. Book arrived days later
13 August 2025
Reply from Nolo Books and Forms
Thank you for your using Nolo! We’re happy to hear you found our products helpful and that you are satisfied with your purchase.
Easy to access and affordable prices.
2 August 2025
Reply from Nolo Books and Forms
Thank you for your using Nolo! We’re happy to hear you found our services easy to access and affordably priced. We appreciate your support!
Easy and quick documents
Simple, effective way to form a business. Received professional binders to keep documents organized. Customer service was responsive
19 July 2025
Reply from Nolo Books and Forms
Thank you for using Nolo. We're so glad to hear that you found the process simple and effective. It's great to know our customer service team was able to support you!
Reply from Nolo Books and Forms
Hi Tammy,
Thank you for using Nolo. We're glad to hear that you were satisfied with our platform and found our books informative.
I was told about renters rights in 2014…
I was told about renters rights in 2014 after I sold my condo. I was told by the apartment manager at an apartment complex that it is in every rental agreement in California that renters have the RIGHT to a quiet and peaceful life in that apartment complex and others. I then needed to address that same issue at another apartment complex just recently when the Apartment Manager said it was not their responsibility to give all tenants a quiet and peaceful life. She said it was not their responsibility. I wanted to be able to show other renters their rights if they had a similar issue. I spoke with the Captain of the Police Department and he spoke with the City Attorney to verify that right of a renter. My current apartment complex manager even told me 5 times that she didn’t care,
28 June 2025
Reply from Nolo Books and Forms
Hi Judith,
Thank you for sharing your experience, and we're glad you found Nolo helpful. It's so important for renters to know and stand up for their rights, and we're glad you were able to verify the law with local authorities. Your story will no doubt help others in similar situations. We appreciate you using Nolo as a resource!
Very satisfied with my purchases.
I purchased Patent, Copyright, and Trademark book, the Copyright solo book, and Trademark book. All these books are very informative and thorough. They don't leave anything out, that you need to know. You can't go wrong with purchasing one of Nolo.com books. I'm super satisfied and recommend.
3 June 2025
Reply from Nolo Books and Forms
Hi Miguel,
Thank you for using Nolo. We're glad to hear that you were satisfied with our platform and would recommend to others.
Reply from Nolo Books and Forms
Thanks for the feedback! We're happy to hear the site was easy to navigate and that you were able to quickly find the form you needed. Making things simple and accessible is always our goal!
Books were helpful and what I expected
Books were helpful and what I expected. I did order a book of your's through Thriftbooks, which had a disk with it, but the disk was a 3x5 floppy and I have NO way to use it!!
7 March 2025
Reply from Nolo Books and Forms
Thanks for your review! We're glad the books met your expectations. We appreciate your note about the disk-- technology has certainly come a long way, and we understand how frustrating that can be. We'll keep this in mind as we continue to update our materials.
Reply from Nolo Books and Forms
Hi Pilar! Thanks for your positive review. If you are in need of further assistance, don't hesitate to reach out!
Long time loyal customer, dissappointed
I have used Nolo for more than 30 years. Generally their books are great. But when California rental/eviction law changed in 2024 after I purchased the 2024 Evictions book I went looking for updates on the web site.
I tried the chat, only to be abruptly cut off the moment the representative found out that I wasn't looking for a lawyer. I was so dissuaded by the obvious sales tactic and failure to back up the product that I made the effort to post about this very disappointing experience.
10 December 2024
Unprompted review
Reply from Nolo Books and Forms
Hi Mark! Thank you for your continued trust in Nolo over the years. We truly appreciate your loyalty and feedback. We're sorry to hear about your recent experience and completely understand your frustration.
Our goal is not only to provide reliable resources but also to ensure our customer support matches the quality you’ve come to expect. We've made note of this and have informed the team.
Good references
Easy to complete a transaction and downloads work fine. Material is well written and easy to understand.
28 October 2024
Reply from Nolo Books and Forms
Hi Barb! We appreciate the positive feedback. If you have any other feedback or suggestions, we’d love to hear them. Thanks again for your support!
Great books
Great books. Easy to follow and written in layman terms. Happy to have them as guides for my rentals. Always refer them to friends with property. I have both the property tenant and landlord copies so I can understand both sides as best as possible. Thanks for a great product.
7 October 2024
Reply from Nolo Books and Forms
Hi Terry!
Thank you so much for your review! We're thrilled to hear that it was easy to follow. If you have any other feedback or suggestions, we’d love to hear them. Thanks again for your support!
Much Harder than Nolo presents
I liked the Records book a lot. I didn't like that there was very little help from customer service. I am still struggling to get our non-profit established, with many strange State forms to obtain and fill out, etc. Not worth the "Premiere" price, you can buy that book for less. Very disappointed.
14 September 2024
Reply from Nolo Books and Forms
Hi there!
We're sorry to hear that you did not have a great experience. Our customer service team will be in touch so we can help better your experience. We appreciate your feedback!
Great products
19 September 2024
Reply from Nolo Books and Forms
Hi Cathy,
Thank you so much for your review! We're thrilled to hear that you like our products. If you have any other feedback or suggestions, we’d love to hear them. Thanks again for your support!
It had all the stuff I needed to do
It had all the stuff I needed to do a will and things of that nature.
24 September 2024
Reply from Nolo Books and Forms
Hi Tom! We appreciate your feedback and are glad you were able to get the information you needed to complete your will. Please don't hesitate to reach out if you have any further questions!
Helpful resource
I appreciate how the book is organized, making this a useful, accessible resource.
11 September 2024
Reply from Nolo Books and Forms
Thank you so much for your review! We're thrilled to hear that you found the book well-organized and accessible. If you have any other feedback or suggestions, we’d love to hear them. Thanks again for your support!
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