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Nolo Books and Forms Reviews 

144
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Quite simply, I became a Nolo fan some 15 years ago. Nolo helped my husband and I handle many legal questions as we got older. We used Nolo's help for lease and landlord challenges, to write a will, a... See more

Rated 5 out of 5 stars

the quality of its resources are the best I've ever had, esp. the SNT. the book is better and covers the big picture better than even any attorney i've gone to. it was quick and easy to place order... See more

Rated 5 out of 5 stars

I purchased my first of many NOLO books about 12 years ago. My most recent purchase was regarding how to represent one's self in court. Every NOLO book I've purchased has been useful, easy to understa... See more

Company replied

Rated 3 out of 5 stars

I have used Nolo for more than 30 years. Generally their books are great. But when California rental/eviction law changed in 2024 after I purchased the 2024 Evictions book I went looking for updates... See more

Company replied

Company details

  1. Legal Services
  2. Divorce Service

Written by the company

Nolo's store offers thousands of do-it-yourself products, including legal forms, online documents, books and ebooks, and software. With products from the store, users can generate a customized estate planning form like a will, a living trust, or a power of attorney in just minutes. Get all the most common business forms you'll need to operate your business, or create an LLC yourself. Our products are in plain English, created and updated by attorneys and legal editors.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

144 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(144)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I asked Google a question regarding…

I asked Google a question regarding Tenant/Landlord law and the name Nolo came up. I sent Nolo an email, briefly stating my problem I received an automated answer "an attorney will contact you tomorrow." But no one called. The following day I received an email from Nolo, stating they were sorry they didn't have an attorney who specializes in Tenant/Landlord law and furnished me a link to a list of very commendable and respectable attorneys - all with 5 Stars reviews - in my area. That is what I call good follow up and customer service. They also suggested I purchase an e-book - which I did - and pretty much answered my question. I had heard of Nolo on the radio in California a long time ago, but had never contacted them until now. I am glad to see they have stayed in business that long (their service is free) and wish them success. They deserve praise and thanks.

23 February 2024
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Reply from Nolo Books and Forms

Hi Annie,

Thank you for your review! We are delighted we were able to assist you to your satisfaction!

Rated 5 out of 5 stars

Free information

17 January 2024
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Reply from Nolo Books and Forms

Thanks for the review, Edna. We're glad you're finding all the information you need with Nolo!

Rated 5 out of 5 stars

I ordered the book for a family member…

I ordered the book for a family member and was happy they received it in a timely manner. They have told me the book has been a helpful quide to them so thank you

9 November 2023
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Reply from Nolo Books and Forms

We love to hear that, thanks for the review Patricia!

Rated 5 out of 5 stars

I trust Nolo

I trust Nolo to provide excellent resources to support by business. I know I will find what I need. I typically consult the legal articles to help focus my queries, and I find good references to other books and authors as I do a quick look at books.

Thanks Nolo!

18 October 2023
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Reply from Nolo Books and Forms

Thanks for the fantastic review, Paul!

Rated 5 out of 5 stars

Very easy instructions

Very easy instructions! We could help a friend get final affairs in order just before he died. Without NOLO, this wouldn’t have been able to happen.

17 September 2023
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Reply from Nolo Books and Forms

Thanks for the fantastic review, Kate. We're sorry for your loss.

Rated 4 out of 5 stars

Overall I am please with the "Will" purchase and would purchase another product…

The learning materials for the "Will" package was as excellent. I understood the written text to be able to proceed in filling out the forms. I had to read the form 1 section over a few times to understand why form 1 was also in another section - appendix B. The explanation could be improved on. In all, I am very please with this purchase.

28 September 2023
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Reply from Nolo Books and Forms

Thanks for the great review, David.

Rated 4 out of 5 stars

I wish the areas for personization were…

I wish the areas for personization were in more parts of the documents. There were some things I would have liked to include but I could'nt find a way to put them on the documents.

26 September 2023
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Reply from Nolo Books and Forms

Thanks for the review, Donna.

Rated 1 out of 5 stars

Horrible customer service and maybe not legal

I purchased the software to create a trust document from Nolo. The software created the document but when I have attempted to pay an attorney to execute the document in the future, more than one has questioned the legality of Nolo's documents. Several times I have tried to contact an attorney affiliated with Nolo in order to clarify the legality. The customer service is HORRIBLE !. All I get from customer service is generic , vague answers regarding reaching a lawyer who works with or for Nolo

12 September 2023
Unprompted review
Rated 5 out of 5 stars

An Indispensible Guide for California Tenants

This useful publication is one I like to update every other year or so—even though I am fortunate enough to live in a building owned by a fair-minded and congenial landlord. Having it in ePub form makes this reference took even more convenient and the content is superb.

19 August 2023
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Reply from Nolo Books and Forms

We're so happy to hear that, David! Thanks for the awesome review!

Rated 5 out of 5 stars

It's a well written book

It's a well written book, that gave me the info that I needed quickly without a lot of digging.

11 August 2023
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Reply from Nolo Books and Forms

Thanks for the fantastic reply, Paul! We're glad to hear it!

Rated 5 out of 5 stars

Nolo made the process simple

Nolo made the process simple, quick, and affordable. I really appreciated the speed of response when I submitted a question after completing the paperwork. Thank you, Nolo!

4 August 2023
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Reply from Nolo Books and Forms

Thanks for the great review, Karin!

Rated 5 out of 5 stars

The books are top quality

The books are top quality, easy to read, and cover the topics as advertised. Highly recommend Nolo. I wish they had more title.

3 July 2023
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Reply from Nolo Books and Forms

Thanks for the great review, Melissa!

Rated 5 out of 5 stars

A great choice !

Clear concise instructions - Fairly priced-
Additional areas of support available if needed as the Company grows! Glad I took a friend’s suggestion to explore NOLO.

10 July 2023
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Reply from Nolo Books and Forms

Hi Joseph,

Thank you for taking the time to leave a review. We thank you for choosing Nolo to help you with your legal needs. We appreciate your feedback!

Rated 5 out of 5 stars

A family member needed accurate…

A family member needed accurate reliable information to help them file bankruptcy and NOLO was the perfect solution for them to understand what the attorneys were saying.

4 July 2023
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Reply from Nolo Books and Forms

Hi Ralph,

Thank you for taking the time to leave a review. We thank you for choosing Nolo to help you with your legal needs. We appreciate your feedback!

Rated 4 out of 5 stars

good resourse

accurate information

2 July 2023
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Reply from Nolo Books and Forms

Hi Edmund,

Thank you for taking the time to leave a review. We thank you for choosing Nolo to help you with your legal needs. We appreciate your feedback!

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