MINISFORUM Reviews 1,763

For the price, I was willing to roll the dice.

I have had two purchases of this NAB6 Lite. The first one had an unrecognized RAM slot and was returned and refunded.

The second one was great from August 2025 until May 2026 and then wouldn't power on one day. It was a fairly painless and warrantied repair. Everything is working for the moment and I am crossing my fingers that this will get me several more years of usage.

Customer Service has always been great and easy to work with. They don't work US daytime hours, so communication will be slower, but everything was always replied to the same day.

Hello. I just purchased and received a MS-R1 ARM Mini PC with 32GB memory, no SSD. I found the online installation video quite helpful. I followed the directions, installed an SSD and installed Ubuntu 26.04 with ease. For the past 45 years I have used Intel and AMD processors. Now I wish to experience an ARM based PC.

Product works as expected.

DHL failed to deliver initially because the driver did not manage to find my doorbell (first time that this happened..). Minisforum support was very helpful and straightforward, made sure that the package was delivered again and kept me up to date on it.

Great experience overall 🙂

NAB6 Lite RMA

my refurbished nab6 lite had a faulty cap after 4 months of service. the RMA process went smoothly and it was fixed with 2 weeks and send back. Recommended service.

Great post-sales support — very kind and efficient.

Tina was really helpful and organised for me the shipping so that I didnt have to wait for the order from Germany.

I bought an A2 Minisforum; it’s a really great product and the customer service is pretty good

Ordered refurbished UM790 Pro, all cables and power supply were included, computer works as it should. Very happy with the price/performance.

very responsive and quality customer support and help

It was great, great contact, great respond, great outcome. Had a faulty power on the MS-01.

I’ve heard great things about Minisforum, and now as a customer I’ve seen firsthand why. I had to make a last-minute change to my order and update the shipping address shortly after purchase, and their team handled it quickly and without issue. I’m really impressed with the level of service and consistency. Highly appreciated.

Fast delivery, fast response, HW available in these difficult times

I previously bought a mini PC from MINISFORUM and recently needed an additional power adapter for it since the original was done. Their customer support was excellent — they offered me the option to purchase the adapter at a discounted price (only paying for shipping), handled everything quickly, and the delivery was completely hassle‑free. Really appreciate the smooth experience and great support.

Excellent as always. Customer support got back to me in 5 minutes of an email and was able to assist me immediately.

Bought a mini PC from the US and asked to cancel soon after which was my fault. Just had to ask them separately to cancel delivery that was in the very initial stage (label created). Got fully refunded quickly once they found the package. In hindsight should have gone the amazon route where they deliver fast from US store.

Their gaming PCs don’t work properly and their customer support is inefficient.

If you’re considering buying one of their gaming PCs don’t waste your time or money. The first gaming pc I bought, the GPU was significantly power limited so I couldn’t play games without constant stuttering and frame drops, I then requested a replacement which wool over a month to get because their customer support was incompetent and inefficient, even when mailing the pc to the address they gave, the first few times now one was even present to pick up the parcel so I had to reschedule delivery two times. And even after all of this the replacement doesn’t even work, it doesn’t even take me to a bios screen

This was easily the most painless process I have ever had regarding a warranty replacement of any kind. Floyd and team were responsive, accommodating and professional. Nothing but good things to say. I intend to keep using this company and its excellent products indefinitely because of the level of support.

Customer Service was quick to process my request. They made the entire process easy and straightforward. I will not hesitate to purchase something from them again.

Had an issue with the shipment of my N5 air NAS that was returned to the sender before it reached me. Their customer service reached out to me and got it fixed so it could be delivered.