The reviews are all true. A company whose Customer Service is exemplary. Ordered a Yeti Tundra 45 & Yeti ice (what a cooler)online Tuesday morning, arrived Wednesday morning. Along with a hand writte... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
At Stones Boatyard, we blend a love for the outdoors with two unrivalled brands: YETI for premium outdoor gear, and Big Green Egg for world-class outdoor cooking. From rugged YETI coolers and drinkware to the iconic Big Green Egg BBQs and accessories, our extensive range is perfect for adventurers and food lovers alike. Whether you’re gearing up for your next trip or creating the ultimate garden kitchen, our showroom and online store have everything you need. Our knowledgeable team is here to offer expert advice and tailored service to help you find exactly what you're looking for. We're proud to offer only genuine YETI and Big Green Egg products, all backed by our commitment to quality and customer satisfaction. Explore our range online or visit our Devon-based showroom and let Stones Boatyard help you get the most out of the great outdoors. Order before 2pm for free next working day delivery on orders over £75.
Yalton, East Portlemouth, TQ8 8PA, Salcombe, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Only place I could find this item great service and even better shipping
Easy to navigate the website and purchase. Items shipped out straight away and a lovely message on the card inside my package. Really happy with the items and the service. Thank you so much!

Reply from Stones Boatyard Ltd
I needed a Yeti go box 15 for my trip. I found a good deal online and ordered it, 10 days pass and I had 2 shipment delay notifications. It was clear it wouldn’t arrive on time. I cancelled that order and placed one with yeti directly, for next day delivery. The next day passes, nothing. No contact, no go box. I’m now stressing. So I called. I was told by Yeti to source one locally to guarantee having one. Not ideal with 24 hours to leaving for holiday! In my desperation, I turned to Stones Boatyard. I called and asked if they had one, and could they get it to me by today. YES! They assured me. And true to their word, they pulled out all the stops and it arrived first thing this morning! I’ve been absolutely blown away by their customer service and cannot rate them highly enough. Simply outstanding! I’ve used them before for Yeti and honestly? I doubt after this I will be going anywhere else.

Reply from Stones Boatyard Ltd
Yeti arrived in good time and perfect condition. Very pleased with the purchase.

Reply from Stones Boatyard Ltd
Yet another last minute gift problem solved by Stones Boatyard Yeti shop. Delivered within hours and a very happy 21st birthday for the recipient who received a gorgeous shocking pink yeti wine cooler, filled with ice and a bottle of Prosecco ready for their beach party on the Dark Side - absolutely perfect service as usual from Team Stones Boatyard

Reply from Stones Boatyard Ltd
Excellent service as usual all queries dealt with promptly , many thanks to Hannah

Reply from Stones Boatyard Ltd
Fantastic service yet again! Ordered two YETI chairs at lunchtime and they’d arrived the following morning as promised. Thank you!

Reply from Stones Boatyard Ltd
Amazing people! Hannah was fantastic..talked me through all the big green egg sizes, products etc and helped me choose and deliver in secret for my husband’s birthday! Will be buying all my yeti and big green egg accessories from these fabulous people! Thank you so much!

Reply from Stones Boatyard Ltd
Absolutely fantastic service from start to finish & as promised items were delivered the next day.
Highly recommend them & will definitely order from them again

Reply from Stones Boatyard Ltd

Reply from Stones Boatyard Ltd
Fast delivery and a lovely postcard as well. Thanks again.

Reply from Stones Boatyard Ltd
My Yeti go to company!! Lovely staff and great personal touch!! Many Thanks Again.❤️
Steve

Reply from Stones Boatyard Ltd
I always have the best experience ordering from Stones Boatyard. The products are consistently perfect, and the team always takes extra care with the packaging. Delivery is incredibly fast, and every order arrives in excellent condition.
And most of all, I love the cards with a personal message.
I genuinely recommend Stones Boatyard to anyone. In fact, when I’m looking for new YETI gear, I check Stones Boatyard before the official YETI website because I know I’ll get the best customer service experience every time.

Reply from Stones Boatyard Ltd

Reply from Stones Boatyard Ltd
Good advice, quick service, easy payment. Everything looks good at the moment

Reply from Stones Boatyard Ltd
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.