Stirling Timepieces Reviews 1,101

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the products, highlighting their durability and robust construction. Many people appreciate the fast delivery service, often noting that their orders arrived sooner than expected. The overall service, from order placement to customer support, is frequently described as excellent, with consumers expressing satisfaction with the entire purchasing process. However, some customers also noted issues with product functionality, such as watches not keeping accurate time, second hands becoming loose, or bezels being misaligned. A few other people also felt that the luminosity of the dials did not last as long as advertised, and there were occasional reports of items like compasses breaking or watch pins failing.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising the quality and craftsmanship of... See more

Quality

Customers consistently note positive experiences with quality, praising the great material and craftsmanship,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the incredibly fast shipping,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the efficiency,... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers praise the ease of ordering... See more

Based on these reviews

Rated 5 out of 5 stars

Honestly, an absolute quality bit of kit. I bought the Durrant GMT in steel back in the summer and, whilst it’s a big watch for big arms, which I don’t particularly have, it looks great and can take... See more

Rated 5 out of 5 stars

I have been using my Durrant Black for smart wear for church, at work, hunting, off roading, metal working, working on my land rover, working on my mates farm and the durability is incredible. Iv... See more

Rated 5 out of 5 stars

Stirling timepieces do set the standard for quality and assurance. I ordered the steel Durant and was not disappointed with the quality and passion put into the instrument. The speed my order came was... See more

Rated 5 out of 5 stars

A mate and fellow soldier bought me my watch and I have since purchased some accessories. Black Durant is a beautiful timepiece, and I'm honoured to be helping fellow veterans even if they are Poms lo... See more

Rated 5 out of 5 stars

First off, I love my Jarvis Black timepiece. I just ordered the matching Jarvis’s DLC bracelet as well. I want to thank Holly for clarifying the delivery timeframe since there is a several day delay a... See more

Rated 5 out of 5 stars

I have the Durrant Black. It is my daily and since purchase it has rarely been off my wrist. I have an eclectic mix of cheapo watches (I like playing the one second game on my £4.99 Casio) up to mid... See more

Rated 5 out of 5 stars

when I saw them on Instagram I thought it would be another gimmicky micro brand and im glad I was wrong, these watches are made by guys who really care about watches, I always get compliments on my st... See more

Rated 5 out of 5 stars

I love my Durrant Black GMT. The look is exactly what I was looking for. I was specifically looking for a “commando” field style watch, and this nails it. I’ve received tons of compliments and questio... See more

Rated 5 out of 5 stars

Stirling have been nothing short of stellar. Not only are the timepieces impeccable, from looks to build quality, they also have one of the best customer services I have ever dealt with. Speedy and un... See more

Rated 5 out of 5 stars

Excellent service. Within less than 30 minutes of placing the order, it had been confirmed, processed and was on route to be shipped. It arrived early afternoon the next day. I ordered a burton watch... See more

Rated 5 out of 5 stars

Saw some ads on these watches on Facebook was skeptical at first as I havent really heard about them much. Took the shot on the stirling burton blackout and im very glad I did. Its a extremely well bu... See more

Rated 5 out of 5 stars

I ordered the polar dial Upham as I really like the look of it. The shipping was very fast, the packaging was well done. As a watch collector I knew the price was a little high for the movement that w... See more

Rated 5 out of 5 stars

Just what I wanted: A solid tactical GMT dive watch with no frills. I know I will beat the hell out of this watch, but I will not cringe every time I scratch it or get it dirty like you do with the... See more

Rated 5 out of 5 stars

Honestly, the shipping was fast (I live in Alaska and got it one day ahead of schedule), the watch is nice and I can’t complain about anything from Stirling themselves. My only gripe is the black nyl... See more

Rated 5 out of 5 stars

The watches are what made my experience great! The production folks and staff are what make it beyond great! My Green Beret Foundation Durant is a growing favorite in my collection and it runs like... See more

Rated 5 out of 5 stars

I messaged about making a unit watch and straight away all the questions I have were answered. Back and forward with the team I managed to create exactly what we wanted, Turned up quicker than expec... See more

Rated 1 out of 5 stars

Watch was received unable to keep appropriate time. Within a month the second hand became unscrewed within the watch face. Mailed it all the way back to England for repair. Now the movement does not... See more

Company replied

Rated 5 out of 5 stars

... Exceeded my expectations 10 fold. Wow, the quality is unreal and I am extremely pleased! Well done for creating such a tactical and stealth masterpiece. I have been trying to build a Seiko mod equ... See more

Rated 5 out of 5 stars

I bought the Stirling Fraser watch in black metal with a black rubber strap on 11th November 2025. The whole order process was easy with quick delivery in only a few days. The branded packaging and pl... See more

Rated 5 out of 5 stars

Timepiece arrived very quickly , really nicely packaged. Has the the feel of a quality product. I did have some issues regarding the lume not lasting very long but my query regarding this was answered... See more

Rated 5 out of 5 stars

Stirling Timepieces is the next best up and coming watchmaker. I am apart of a small LEO unit and have gifted each one of my team members the Durrant watch. We use it on our day to day operations. It... See more

Rated 5 out of 5 stars

Stirling was great from start to finish. Amazingly fast shipping to the U.S. and an outstandingly beautiful product. I will definitely be looking into purchasing from Stirling again in the future, so... See more

Rated 5 out of 5 stars

Great customer service. I had mistakenly put the wrong delivery address for my time piece after I ordered and the team was able to get it fixed with in 30 mins of my request. This is a great time piec... See more

Rated 5 out of 5 stars

I searched for the right analog watch that was functional, dependable and durable because I was tired of the need to charge my Apple Watch and knowing it was always collecting data of some kind. I fin... See more

Rated 1 out of 5 stars

Had to return my Burton for repair,as the second hand was not precise, it showed in-between the seconds markers.Also,having to buy a UV torch to be able to charge the luminous dial,for an hours use is... See more

Company replied

Rated 1 out of 5 stars

Their warranty is a joke. And they use proprietary parts so even for minor repairs you're forced to use them and pay their prices and send it to them which with shipping will probably take month. App... See more

Company replied

Rated 5 out of 5 stars

From the exceptionally fast delivery, presentation, and overall quality of the timepiece, I have been genuinely impressed. The experience felt personal, the communication was solid and the watch itsel... See more

Rated 5 out of 5 stars

Excellent customer advice and support. Super fast delivery. Very safely packaged. This is an absolutely superb quality timepiece. Not only does it look fantastic on the wrist, it is extremely dura... See more

Rated 5 out of 5 stars

I purchased the Fraser Dive watch and couldn't be happier with the watch. It's robust, accurate and ticks all the boxes as a tactical tool. I highly recommend this watch to military personnel and firs... See more

Rated 5 out of 5 stars

I ordered this bespoke watch from sterling in September. It arrived in January and I am delighted. It is clearly high quality, simple and classy in its design. It was packaged extremely well and arriv... See more

Rated 5 out of 5 stars

The entire process was seamless. From concept to delivery, everything was First-Class. Fantastic Customer Service is not an after thought with Sterling. I’m already working on a new project with Sterl... See more

Rated 5 out of 5 stars

Fully updated throughout process whilst waiting for custom design. Super fast delivery once sent out. Great packaging. Watch arrived with 3 straps, however for the cost of the watch i would have l... See more

Rated 5 out of 5 stars

Your watches are extremely good value for money. 1. The form of movement is automatic which is what I was after 2. Fit, it fits what I use it for. I use GMT for calibrating my radios and the othe... See more

Rated 3 out of 5 stars

Your Website said of the Durrant "The 42mm DLC coated case encapsulates a dial filled with illuminated markers to make operating at night effortless" The watch barely stays illuminated after 2 hours.... See more

Company replied

Rated 5 out of 5 stars

Ordering was easy. Website was clear about the product and the mission of the company. Communication was good. Product arrived on the day it was anticipated. My son was able to open in for Christmas m... See more

Rated 5 out of 5 stars

Custom watch was delivered within the timeframe given. The quality and craftsmanship of the watch itself is far above what you would expect for a watch at this price point and the presentation was top... See more

Rated 5 out of 5 stars

I recently purchased a watch from Stirling Timepieces and was genuinely impressed with both the product quality and the customer service. The craftsmanship is excellent — the watch feels durable,... See more

Rated 5 out of 5 stars

The watch strap is awkward… and it hangs over the watch face unless I curl it back after I size it onto my wrist. It either needs to be shorter or longer, but preferably shorter. Edit: Thanks for... See more

Company replied

Rated 5 out of 5 stars

This watch gives me the Fizz. By “Fizz,” I mean that rare, enthusiast level reaction. The piece you keep checking on the wrist, turning in the light, and absent-mindedly fidgeting with beca... See more

Rated 1 out of 5 stars

Ordered a watch and compass for partners birthday on 02/08/25. He was delighted with it and came promptly and in great boxes. However after just a couple of weeks he noticed the compass on the floor... See more

Company replied

Rated 5 out of 5 stars

It is so wonderful to buy from a company that truly provides excellent customer service. We ordered the wrong watch which was replaced with no hassle or delay. GREAT SERVICE

Rated 5 out of 5 stars

Great watch in this price point. Great customer service. We were sent images of what the finished product would be and the results exceeded the teams expectations by a mile.

Rated 5 out of 5 stars

Absolutely amazing timepiece. Well built. Classic. Customer service has been amazing regarding any questions I had. Looking forward to getting the Upham in all black soon.

Rated 4 out of 5 stars

Bought a Brunt 3 years ago, firstly the one I got seemed to have a defective crown which came out, I wrote them about it and got a replacement in under two weeks, they are very attentive with their... See more

Rated 5 out of 5 stars

Very good watch, designed for intensive use, by a brand with a great mindset. If you want a reliable watch suitable for almost everything, this is the right place.

Rated 5 out of 5 stars

Fast shipping and a quality time piece. I was really surprised how fast my order arrived. The watch feels solid and well made, but is still light enough to not get in the way. I will definitely buy an... See more

Rated 5 out of 5 stars

For years now, I have worn a Garmin watch. In service out of service. The Fenix Pro Solar Sapphire worn outside of work and the Instinct at work. They are great but I grew tired of the let’s count my... See more

Rated 5 out of 5 stars

Ordered the Durrant for my son week before Chistmas, it arrived Chistmas Eve, ordered the steel bracelet the next week, and still awaiting the arrival. He loves it.

Rated 2 out of 5 stars

Purchased a Black Durant with extras bring my cost to around $800. After a week of wear while at work as a police officer. The watch completely stopped working, no movement on the hands and a loud rat... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service - I asked for a slight change to the engraving on my watch and the team, especially Holly, were both very helpful and responsive. Very happy with the watch as well!

Rated 1 out of 5 stars

Looks fantastic… Sadly the watch wouldn’t stay on my wrist on the first outing on a normal light day. I purchased for heavy use as I feel it was advertised but this will sit in a drawer and probably I... See more

Company replied

Rated 5 out of 5 stars

My recent purchase of the brute was excellent. Watch feels solid came crazy fast and even the packaging was excellent. I love this watch and would highly recommend.

Rated 5 out of 5 stars

Stirling Timepieces are great and my purchase couldn't have gone better. As a US combat veteran, I appreciate the story and what the company stands for. Shipping was lightning fast from the UK, and th... See more

Rated 2 out of 5 stars

You would expect a military based/focused watch making company would be able to get some simple basics right, such as have the inner bezel and bezel align right with the indices;but no they could... See more

Company replied

Rated 1 out of 5 stars

Very difficult customer service. You get different answers each time, depending who you speak to. Overpaid for a low standard watch. I should have trusted my gut and avoided them in the first place.

Company replied


Company details

  1. Watch Store

About Stirling Timepieces

Written by the company

  • British Handcrafted Timepieces

  • Owned & Operated by a Serving Soldier

  • Supporting Military Charities With Each Sale

    VISIT OUR WEBSITE CONTACT US

  • Contact info

    4.8

    Excellent

    TrustScore 5 out of 5

    1K reviews

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    1-star

    Replied to 100% of negative reviews

    Typically replies within 24 hours

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    Rated 5 out of 5 stars

    Top Tier Service

    Service team expressed tremendous confidence in their product; when I ran into a problem (loose rotor, which is apparently exceptionally rare), they sent me a shipping label, took it in, and fixed it right away. Great watch, great team.

    9 March 2026
    Unprompted review
    Rated 5 out of 5 stars

    STUNNING piece

    STUNNING piece. My husband is going to love it! I really appreciate the many notifications I received while the watch was in tow. It gave me peace of mind and arrived well before I anticipated.

    24 February 2026
    Rated 5 out of 5 stars

    Quality and Speed

    Stirling timepieces do set the standard for quality and assurance. I ordered the steel Durant and was not disappointed with the quality and passion put into the instrument. The speed my order came was astounding 2-3 days overseas shipping. I would recommend anyone who is starting to use watches or people who collect to highly consider Stirling for a timepiece that will last.

    23 February 2026
    Rated 5 out of 5 stars

    Strap Length Awkwardness

    The watch strap is awkward… and it hangs over the watch face unless I curl it back after I size it onto my wrist. It either needs to be shorter or longer, but preferably shorter.

    Edit: Thanks for the feedback and I have edited my review. I didn’t realize the strap is supposed to be long like that.

    16 February 2026
    Stirling Timepieces logo

    Reply from Stirling Timepieces

    Thank you for your feedback. We size our NATO straps to suit a wide range of wrist sizes, which can occasionally mean extra length for smaller wrists. Many users find that tucking the extra length back under the keeper works best. We appreciate your input and will keep your suggestion in mind as we continue improving our straps for comfort and fit.

    Rated 5 out of 5 stars

    Burton Arctic White

    The shipping was very fast. I love the illumination on the watch and it's slim enough to get your sleeve over it. Really good looking watch.

    17 February 2026
    Rated 5 out of 5 stars

    SRT Group

    I was part of a group special order. I was able to customize my watch to me as a part of the group. The watch arrived before promised, and the materials used and look of the watch are top tier! Job well done Stirling!

    18 February 2026
    Rated 5 out of 5 stars

    Outstanding

    Stirling kept in constant contact with me throughout the entire process. To include status updates on every step of the build, delivery timelines, verifying and updating the delivery location. I am extremely satisfied with this company and group of professionals.
    Respectfully,
    Lazaro Aleman
    MDPD Retired

    18 February 2026
    Rated 5 out of 5 stars

    Great watches & Great service

    Ordering was simple. The delivery time was excellent. The packaging is safe and secure. The product’s box is great and the watch is Beautiful …. Very impressed.

    18 February 2026
    Rated 5 out of 5 stars

    Awesome

    The watch I ordered was the Durant and was part of a custom team watch. It is awesome and looks nice as well as performs well in the field.

    17 February 2026
    Rated 5 out of 5 stars

    What an incredible machine! The best product for the price.

    I'll try to convey how happy I am with my watch in two simple comments: I received it on February 19th, and I haven't stopped wearing it for a single day since. It's still going strong—12 days straight and counting! And I have more watches to wear.

    I've already added another Stirling model to my list of things to buy this year.

    On the other hand, regarding constructive feedback...

    First, we need to be clear about the price of the watch. It's very affordable, and even so, for the price, they've created an incredible product. I have three comments where they could improve:
    1. The bezel feels gritty when rotating it.

    2. The crystal smudges very easily; it shows watermarks very readily.

    3. The crown feels a bit flimsy when setting the time or date; it doesn't feel as robust and firm as some other crowns.

    But the product is EXCELLENT!!

    16 February 2026
    Rated 5 out of 5 stars

    I am extremely impressed and happy with…

    I am extremely impressed and happy with my recent purchase. The customer service team were very responsive and even sized my black steel bracelet for my new watch and fitted this based on my wrist measurements prior to the watch being dispatched to me. I went for the Jarvis model with the extra item black metal strap and it looks superb. The build quality and weight in the hand of the watch are also bang on. This watch will sit very proudly in my watch collection.

    16 February 2026
    Rated 5 out of 5 stars

    High Quality Timepiece

    I ordered the Automatic Upham Arctic White a few months ago, and it has swiftly become my daily wear. The watch is beautiful, durable, accurate, and has a commanding weight. I admire how visible the face is in low light conditions as well. As a veteran, I appreciate everything Stirling does for the Armed Forces, and will certainly be looking to add another timepiece to my collection soon!

    10 January 2026
    Unprompted review
    Rated 5 out of 5 stars

    Stirling Timepieces is the next best up…

    Stirling Timepieces is the next best up and coming watchmaker. I am apart of a small LEO unit and have gifted each one of my team members the Durrant watch. We use it on our day to day operations. It is durable, can take multiple knocks, and during the briefing, we can all sync up simultaneously. I’ve ordered the arctic steel, Durrant steel and the Durrant black/white. All look exceptionally sharp, with the Durrant Steel being my favorite…highly recommend.

    29 January 2026
    Rated 5 out of 5 stars

    Stirling Timepieces

    Excellent customer advice and support.
    Super fast delivery. Very safely packaged.
    This is an absolutely superb quality timepiece. Not only does it look fantastic on the wrist, it is extremely durable too.
    I can highly recommended Stirling Timepieces.

    21 January 2026

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