Excellent advisors, fast responses/friendly and not pushy. Would highly recommend. After my mortgage advice I got passed onto another colleague as my house and contents insurance was due and saved £££... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
As your local mortgage adviser, we are uniquely placed to find exactly the right mortgage for you with access to a comprehensive range of mortgages from across the market. Stirling Mortgage Shop has been established since 1994 and our advisers have a wealth of experiences. We are committed to providing you with the best possible service and we embrace the ethos of Treating Customers Fairly in our business. It is good for you and it is good for our business. If we treat you well you are more likely to recommend us to friends and family! YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE. Stirling Mortgage Shop is a trade name of Alexander Associates (Scotland) Limited which is an appointed representative of The Openwork Partnership, a trading style of Openwork Limited which is authorised and regulated by the Financial Conduct Authority. Stirling Mortgage Shop is a trade name of Alexanders Associates (Scotland) Ltd, which is an appointed representative of The Openwork Partnership, a trading style of Openwork Limited which is authorised and regulated by the Financial Conduct Authority Approved by The Openwork Partnership on 20/02/2023
Contact info
30a Northend, FK7 9LJ, Stirling, United Kingdom
- 01786449969
- info@stirlingmortgageshop.co.uk
- stirlingmortgageshop.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jonny is great
Jonny is great. Have worked with him a while now and he keeps me right and. very knowledagble. He will listen to you and try to work through any issues you have and advise where needed. Takes alot of stress out of the mortgage process. And getting reminders when due to be renewed is also really helpful. Great service. Would recomend.

Reply from Stirling Mortgage Shop
Great service
Great service and clear options discussed and presented to help me make the best decision for my mortgage.

Reply from Stirling Mortgage Shop
Ricky has helped us over so many years…
Ricky has helped us over so many years now with our mortgage deals. We trust that Ricky will always find us the best rates!! Very proactive and efficient.

Reply from Stirling Mortgage Shop
Professional and stress free service
Jonathan was fantastic to work with, made the whole process seamless and stress free. Very professional and highly recommended service!
Thank you

Reply from Stirling Mortgage Shop
We had an outstanding experience with Stirling Mortgage Shop
We had an outstanding experience with Ricky, Ritchie, and the entire team at Stirling Mortgage Shop. From start to finish, they were an absolute pleasure to deal with professional, friendly, and incredibly efficient throughout the whole process.
They made what can often be a stressful experience as first time buyers feel smooth and straightforward, always taking the time to explain everything clearly and keep us informed. Communication was excellent they were quick to respond to any questions and always kept things moving without delay.
Thanks to their expertise and dedication, they were able to secure us the best possible deals on both our mortgage and life insurance, which gave us real peace of mind. It genuinely felt like they had our best interests at heart every step of the way.
We couldn’t recommend Ricky, Ritchie, and the team highly enough. If you’re looking to secure a mortgage and want a team that truly goes above and beyond, Stirling Mortgage Shop is the place to go.

Reply from Stirling Mortgage Shop
Stirling Mortgage Shop
Jonnie was very knowledgeable and helpful when I spoke with him, and he sorted the new mortgage deal without any hassle or fuss. It was a quick and easy process from start to finish. I would recommend using him to my friends and family.

Reply from Stirling Mortgage Shop
Excellent experiance working with my…
Excellent experiance working with my mortgage advisor, from the beginning he has always been professional, knowledgeable and extremely responsive. Always giving me the best possible options that fit my circumstances. Great communication throughout.

Reply from Stirling Mortgage Shop
Strong on communication, experience and reliability
Jonnie is always keen to help, efficient and responds quickly to any queries. He is transparent with figures, quotes and fees, and communicates everything very clearly. I find this business to be trustworthy and reliable, which is important as I know that my mortgage is in safe hands. Jonnie is quick to respond and alert of any deadlines and rate changes, which I really appreciate. I would highly recommend this company for mortgage advice.

Reply from Stirling Mortgage Shop
Great service
Great service! Efficient and very good communication through out the process.

Reply from Stirling Mortgage Shop
5 star review for Jonnie at Stirling…
5 star review for Jonnie at Stirling Mortgage Shop. So quick & easy to deal with, takes all the stress out of finding a mortgage & always supports you to get the best deal.

Reply from Stirling Mortgage Shop
The guys at Stirling Mortgage Shop have…
The guys at Stirling Mortgage Shop have been brilliant with me can’t recommend them highly enough.

Reply from Stirling Mortgage Shop
Professional and up to date with recent…
Professional and up to date with recent trends and what client is looking for.

Reply from Stirling Mortgage Shop
Thanks Jonnie!
Jonnie made the whole experience very easy and quite enjoyable too.

Reply from Stirling Mortgage Shop
Great service
The process was so easy and no stress at all. Advice was given clearly but yet no obligation to pick one option over another, that was left to us.

Reply from Stirling Mortgage Shop
Great service and advice
I have always had great service from the Stirling Mortage Shop.
Jonnie helped when I first took out a mortgage and kept this clear while securing a good deal that matched my needs. This has continued any time my rate needs renewed and has continued to give great adivce. I would highly recommend their services.

Reply from Stirling Mortgage Shop
Once again Jonnie and the team were…
Once again Jonnie and the team were amazing. This is the 3rd or 4th time we've used them and every time they've gone above and beyond. We would highly recommend, as they've saved us thousands over the past 4 years.

Reply from Stirling Mortgage Shop
Great service
Sorted my last two fixed term mortgages with no issues.
Discussed all options and provided the best advice both times.
Highly recommended.

Reply from Stirling Mortgage Shop
Johnathan is always helpful and makes…
Johnathan is always helpful and makes the process easy for my mortgage renewals.

Reply from Stirling Mortgage Shop
Contacted Stirling Mortgage Shop for advice re remortgaging
Contacted Stirling Mortgage Shop for advice regarding remortgaging.
Very professional service throughout. Options very well explained. Seemed very knowledgeable in the field. All information and advice provided very quickly and mortgage arranged with minimum of fuss. Continued to advise throughout the process and able to answer questions and adapt application as required. Excellent guidance throughout and very approachable and down to earth advice.
Fees were explained at the outset and no hidden costs. Very reasonable brokerage fees.
Happy to recommend this company.

Reply from Stirling Mortgage Shop
Jonathan ensured he explained…
Jonathan ensured he explained everything clearly and was always available to answer any queries we had.

Reply from Stirling Mortgage Shop
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







