Stibbons Gas Ltd Reviews 

102
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Been a customer for years and I would leave 500 stars if I could. Another yearly checkup done on our boiler etc, and another great experience. James is friendly and reassuring, efficient and tidy, pun... See more

Rated 4 out of 5 stars

James arrived wearing a mask, which we appreciated. As friendly, courteous and efficient as ever, he tightened up a vent within the boiler and left it set at. 1.5. We hope this solves the problem of t... See more

Rated 5 out of 5 stars

I had my yearly visit today from Stibbons to service and check old school Gas Fire and Boiler. What can I say....Exceptionally Friendly and Knowledgeable With Excellent All Round Service That Alw... See more

Rated 5 out of 5 stars

Stibbons Gas Ltd have been servicing our boiler and hot water cylinder for 4 years now. James and his colleagues are always punctual; call when they say they will call; and are always friendly and ef... See more

Company details

  1. Repair Service

Information provided by various external sources

Stibbons Gas is a vastly experienced company undertaking all types of gas work in and around Norfolk. Whether it's an annual boiler service, boiler breakdown, replacement boiler or a full central heating system you require, we can provide a speedy solution at all times, whilst maintaining the highest quality of workmanship.


Contact info

4.8

Excellent

TrustScore 5 out of 5

102 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(102)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Polite engineer

A very polite, tidy engineer, very efficient.

5 August 2020
Unprompted review
Stibbons Gas Ltd logo

Reply from Stibbons Gas Ltd

Thank you very much for taking the time to leave us a great review. All the best. Stibbons Gas Ltd.

Rated 5 out of 5 stars

Boiler service.

Arrived as planned.Pleasant, professional and helpful.

4 August 2020
Unprompted review
Stibbons Gas Ltd logo

Reply from Stibbons Gas Ltd

Thank you for the great review. Much appreciated. All the best. Stibbons Gas Ltd.

Rated 5 out of 5 stars

Excellent service every time

Stibbons Gas is a company to be trusted with confidence. Since I had my new boiler installed I have been completely satisfied with their excellent service. The staff are a very professional and friendly team and I highly recommend them.

4 August 2020
Unprompted review
Stibbons Gas Ltd logo

Reply from Stibbons Gas Ltd

Thank you so much for taking the time to leave us a 5 star rating & for sharing your experiences with the team - it's much appreciated! All the best. Stibbons Gas Ltd.

Rated 5 out of 5 stars

Gas boiler service

We were very pleased with the manner that we received from the young man that serviced our boiler, he was very efficient and polite and he even took his shoes off at the front door without us asking him to do so .

4 August 2020
Unprompted review
Stibbons Gas Ltd logo

Reply from Stibbons Gas Ltd

Thank you very much for taking the time to send such wonderful feedback on your recent service. We really appreciate it. All the best. Stibbons Gas Ltd.

Rated 5 out of 5 stars

Excellent Service

Very easy to book the service in. Text and email reminders of date and time. Text, ETA and tracking to see how far engineer is from your house on the day too. Plus, seemed like a really nice bloke!

29 July 2020
Unprompted review
Stibbons Gas Ltd logo

Reply from Stibbons Gas Ltd

Thank you very much for the kind feedback! All the best. Stibbons Gas Ltd.

Rated 5 out of 5 stars

Great service

Friendly, experienced and knowledgeable. Would highly recommend.

28 July 2020
Unprompted review
Stibbons Gas Ltd logo

Reply from Stibbons Gas Ltd

Thanks so much for taking the time to review your recent service. All the best. Stibbons Gas Ltd.

Rated 5 out of 5 stars

Excellent, friendly and professional service!

I’ve always found Stibbons Gas to be highly professional, courteous and they have always completed their work to the highest standard.
They have always been clean and have tidied up upon completion of a job.
They are prompt too. When you’re booked in a slot, you can rest assured they will be there. This helps hugely, not like the corporate firms that give you an ‘all day’ appointment.
The Engineers are polite and friendly and I’ve always felt confidently reassured that they are accurate with their fault diagnosis and quoting.
I am happy to highly recommend Stibbons Gas Ltd to all my friends and family.

24 July 2020
Unprompted review
Stibbons Gas Ltd logo

Reply from Stibbons Gas Ltd

Thank you very much for the amazing feedback. We really appreciate you sharing your positive experiences had with ourselves over recent years & for your continued business. All the best. Stibbons Gas Ltd.

Rated 5 out of 5 stars

Great experience with Stibbons gas

Great experience with Stibbons gas. Couldn’t fault it. Had a lovely chat and got all necessary work done in good time. Would definitely recommend and use again!

22 July 2020
Unprompted review
Stibbons Gas Ltd logo

Reply from Stibbons Gas Ltd

Thank you very much for taking the time to leave us such a lovely review of your recent experience with us. All the best. Stibbons Gas Ltd.

Rated 5 out of 5 stars

Excellent customer service

From booking the appointment to servicing the boiler, the customer service we received from Stibbons was excellent: friendly, helpful staff and quick, tidy and efficient service engineer.

21 July 2020
Unprompted review
Stibbons Gas Ltd logo

Reply from Stibbons Gas Ltd

Thank you very much for your kind feedback. We are delighted you were pleased with the service provided. Thankyou for sharing your experience. All the best. Stibbons Gas Ltd.

Rated 5 out of 5 stars

I had my annual boiler service

I had my annual boiler service, I had already been sent a reminder to book it. This was followed with a Text yesterday ti ensure that i had remembered.

As always the engineer arrived promptly at 8:00, introduced himself and was going to take off his shoes before coming in to work!. He then promptly carried out the service, when fiished he asked if i wanted him to fire it up so that he could check the rads. when this was done he asked it he could check the flue in the loft.
Finally he told me of his findings and went on his way,

Top service an no mess or fuss!

20 July 2020
Unprompted review
Stibbons Gas Ltd logo

Reply from Stibbons Gas Ltd

Thank you very much for taking the time to send such wonderful feedback on your recent service. We really appreciate it. All the best. Stibbons Gas Ltd.

Rated 5 out of 5 stars

Fast & efficient service

Fast & efficient service

James was very polite and communication was excellent. Couldn't be happier with the service.

20 July 2020
Unprompted review
Stibbons Gas Ltd logo

Reply from Stibbons Gas Ltd

Thanks so much for the very kind feedback. We are delighted you were happy with the service provided. Thanks for sharing. All the best. Stibbons Gas Ltd.

Rated 5 out of 5 stars

Excellent service

It's the second time we have used the company to fit a new boiler. Excellent service both times. They fitted most recent one in December 2019 and completed the work while we were on holiday for a few days which was great! James and his team are very knowledgeable and only too happy to help. We recommend them highly and would definitely use them again.

14 July 2020
Unprompted review
Stibbons Gas Ltd logo

Reply from Stibbons Gas Ltd

Thank you so much for taking the time to leave us a 5 star rating & for sharing your experiences with the team - it's much appreciated! All the best. Stibbons Gas Ltd.

Rated 5 out of 5 stars

James has always serviced our boiler

James has always serviced our boiler - he is very efficient, turns up on time and alway does a great job -we would highly recommend this company

14 July 2020
Unprompted review
Stibbons Gas Ltd logo

Reply from Stibbons Gas Ltd

Thank you so much for taking the time to leave an excellent rating. We really appreciate your continued business. All the best. Stibbons Gas Ltd.

Rated 5 out of 5 stars

Stibbons are a really great company

Stibbons are a really great company. We first had dealings with them when we rented a property and James services the boiler there. He was very friendly and polite. When then bought a property which needed a new boiler, relocated and new pipe work throughout. Tom, one of the engineers did an amazing job, very tidy and courteous. We wouldn’t use anyone else now and have recommended Stibbons on several occasions, something I wouldn’t do if I didn’t have complete faith in them. 10/10! Thanks for the continued great service.

14 July 2020
Unprompted review
Stibbons Gas Ltd logo

Reply from Stibbons Gas Ltd

Thank you so much for taking the time to leave us such a fantastic review! We are overwhelmed by your kind words. Thank you for sharing. All the best. Stibbons Gas Ltd.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look