Stevenson Skip Hire Reviews 

307
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 143 reviews, most reviewers were somewhat happy with their experience overall. Many customers consistently praise the helpful and friendly staff, noting their politeness and efficiency during delivery and phone interactions. The overall service is frequently described as good, with skips often delivered and collected efficiently and on schedule, and the online booking process is also considered easy by several consumers. However, some customers also noted significant issues with delivery, reporting that skips did not arrive on the promised day or were delayed, causing inconvenience and project disruptions. Additionally, a few people mentioned unexpected price changes or additional charges after booking online, with some orders not being found despite payment. Conversely, a small portion of people found the pricing competitive and reasonable.

What people talk about most

Delivery service

Users describe ambiguous interactions with delivery services, with many reporting positive experiences where... See more

Service

Customers had positive experiences with service, often praising the quick and efficient service and the... See more

Order

Reviewers mention ambiguous feedback about order, with some finding the online ordering process easy and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, politeness, and... See more

Price

Consumers find price to be ambiguous, with many reviewers reporting reasonable, good, and competitive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Didn’t get confirmation email but when I called to ask they said it was coming without me giving any details of who I was or where I lived! Skip delivered at around 2:45pm the grass verge was ruined b... See more

Rated 4 out of 5 stars

Website easy enough to use but once booked I don’t get a confirmation that the booking was successful. Had to phone to confirm it. On the day of the booking the skip arrived just before 4pm, so almost... See more

Rated 4 out of 5 stars

Skip arrived on the day it was supposed to and collected on correct day. Only downside was the phone number provided links through to parent company and if ordered online have to be transferred to th... See more

Rated 4 out of 5 stars

The service was easy to book on line, although making an amendment was not so straightforward and required a phone call. Customer service on the phone was very good and dealt with the amendment qu... See more


Company details

Information provided by various external sources

Stevenson Skip hire offer a fairly priced and reliable service and have been doing so for years! We've got a great history of quality reviews! We offer skip sizes from 2 yards all the way up to 40 yards, for either commercial or domestic customers.


Contact info

3.5

Average

TrustScore 3.5 out of 5

307 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.5

All reviews

(307)

136 reviews in the last 12 months

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Rated 1 out of 5 stars

Unreliable and poor communication

Ordered a skip using the online order form. Got a confirmation a day later which clearly stated date of delivery. Phoned them up on the day to get an ETA turns out ‘on our system it’s says it is due for delivery the following week’. Messed up my garden renovation entirely. Avoid this company there are many more reliable services out there some offering better prices as well, only booked out of necessity.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Efficient customer focused service and value for money

It was really easy to identify the size of skip I needed from all the information on the website. The next stage, ordering the skip, was also really easy. Once that was done, a contract followed very quickly, which set out all the hire conditions in plain English. The skip arrived very early on the delivery day and the driver couldn't have been more pleasant or helpful. Another big plus is the competitive pricing. I'm really glad I chose Stevenson and would do so again.

8 April 2026
Rated 1 out of 5 stars

Unreliable

You cancelled our skip hire the day before it was due to arrive and I had to scramble to get it from somewhere else at a higher price as it was short notice. Will not use you again and would not recommend

28 March 2026
Rated 4 out of 5 stars

Skip arrived on the day it was supposed…

Skip arrived on the day it was supposed to and collected on correct day. Only downside was the phone number provided links through to parent company and if ordered online have to be transferred to them if you have any queries. Otherwise good service

31 March 2026
Rated 1 out of 5 stars

Wouldn’t recommend

Tel company, then ordered skip straight away. Then to receive an email the following day to say order cancelled. Right before the bank holiday weekend. Had to find another skip provider and pay again as refund then wasn’t returned until almost 5 days later.

31 March 2026
Rated 1 out of 5 stars

No skips available

I booked the skip and paid for it through their website. I then received an email telling me they had cancelled the order as they didn’t have any skips. So a waste of my time.

25 March 2026
Rated 1 out of 5 stars

Be careful with this website.

I placed a booking for a skip on Saturday and have already made full payment. However, I have not received any information or updates regarding my order so far.
I have called multiple times, but their responses have been extremely unprofessional and irresponsible.”

17 March 2026
Unprompted review

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