Stevenson Skip Hire Reviews 

304
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 144 reviews, most reviewers were somewhat happy with their experience overall. Many customers frequently praise the helpful, friendly, and efficient drivers and staff, highlighting a generally positive service experience. People often found the skip delivery and collection timely, appreciating early arrivals and an easy online booking process. Several consumers also noted competitive and reasonable pricing. However, some customers also noted significant issues with delivery, including skips not arriving on the scheduled day or not being delivered at all, leading to project delays. A few other people also felt there were problems with unexpected additional charges, incorrect online pricing, or orders not being found after payment, alongside reports of poor communication.

What people talk about most

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting positive experiences... See more

Service

Consumers find service to be positive, with many reviewers praising the ease of online booking and the... See more

Order

Clients share ambiguous opinions on order, with many reviewers finding the online ordering process easy and... See more

Staff

Customers consistently note positive experiences with staff, particularly praising the delivery drivers for... See more

Price

People report ambiguous experiences with price, with many customers finding the prices to be good,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Website easy enough to use but once booked I don’t get a confirmation that the booking was successful. Had to phone to confirm it. On the day of the booking the skip arrived just before 4pm, so almost... See more

Rated 4 out of 5 stars

Didn’t get confirmation email but when I called to ask they said it was coming without me giving any details of who I was or where I lived! Skip delivered at around 2:45pm the grass verge was ruined b... See more

Rated 4 out of 5 stars

Skip arrived on the day it was supposed to and collected on correct day. Only downside was the phone number provided links through to parent company and if ordered online have to be transferred to th... See more

Rated 4 out of 5 stars

The service was easy to book on line, although making an amendment was not so straightforward and required a phone call. Customer service on the phone was very good and dealt with the amendment qu... See more


Company details

Information provided by various external sources

Stevenson Skip hire offer a fairly priced and reliable service and have been doing so for years! We've got a great history of quality reviews! We offer skip sizes from 2 yards all the way up to 40 yards, for either commercial or domestic customers.


Contact info

3.5

Average

TrustScore 3.5 out of 5

304 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.5

All reviews

(304)

133 reviews in the last 12 months

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Rated 1 out of 5 stars

The skip was taken away after 48 hours…

The skip was taken away after 48 hours to the second.
It was less than half full, we were not finished with it.
I ordered through a clearly dodgy website. I was lead to believe that I should ring for collection when we were finished.
I can only learn never to trust a dodgy website again. Please book direct with skip company locally. Do not use a national booking service!!!

29 May 2026
Rated 1 out of 5 stars

I booked online on a Thursday to have…

I booked online on a Thursday to have the skip delivered on the Saturday. I had workmen standing by to fill the skip over the weekend but it did not turn up. So workmen time totally wasted but still cost me money for their time. Unable to speak with anyone over the weekend, I spoke with someone 1st thing Monday morning who told me the skip was unable to be delivered until Wednesday. No one had contacted me to tell me this and I was not happy. I cancelled tje skip and awaiting a full refund (still waiting 3 days later). I booked with another company who delivered when they said they would.

6 May 2026
Rated 1 out of 5 stars

Avoid this company — don’t waste your time or money.

I placed an order on Saturday/Sunday night for delivery the following Friday. After ordering, I received no confirmation email or phone call. When I called on Friday morning to check the status, I was told they had no availability at all and that I had supposedly been notified the day before. However, I never received any emails or calls.

To make matters worse, they hung up on me twice before finally taking my concerns seriously after I explained how upset I was with the situation. I then had to call again just to get any information regarding my refund, as no email was sent about that either.

Very poor communication and customer service throughout. I would avoid at all costs.

8 May 2026
Unprompted review
Rated 1 out of 5 stars

Booked the skip on the Tuesday for the…

Booked the skip on the Tuesday for the Thursday of last week and the cancelled less than 24 hours and have still to refund the £192. I received emails from them and I asked for their complaints procedure, but no replies. Left me scrambling about to get a skip, although found a reliable company for the day I requested. Very poor service, would not recommend

28 April 2026
Rated 1 out of 5 stars

Awful company

Awful company, I was waiting for the skip to arrive yesterday as booked. when it got to 2.30 I called for an eta only to be told they were not delivering today but they had availability for Tuesday. Total waste of my time. I have been told a refund will be made asap. I hope so as I don’t want to have to chase this.

25 April 2026
Rated 1 out of 5 stars

Unreliable and poor communication

Ordered a skip using the online order form. Got a confirmation a day later which clearly stated date of delivery. Phoned them up on the day to get an ETA turns out ‘on our system it’s says it is due for delivery the following week’. Messed up my garden renovation entirely. Avoid this company there are many more reliable services out there some offering better prices as well, only booked out of necessity.

1 May 2026
Unprompted review

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