Stevenson Memorials Reviews 

346
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and team members for being exceptionally helpful, professional, and deeply compassionate when dealing with sensitive family matters. Reviewers truly appreciate the clear guidance, personalized attention, and expert advice provided throughout the entire memorial selection process. Consumers also note that the finished headstones, inscriptions, and overall restoration work are completed to a remarkably high and polished standard. People are consistently impressed by how quickly the memorial projects are finished, often exceeding original expectations for scheduling and delivery times. Many individuals highlight the smooth communication channels, making every single interaction remarkably easy from start to finish.

What people talk about most

Service

Reviewers highlight positive aspects of service, describing it as professional, efficient, and extremely... See more

Staff

Reviewers mention positive feedback about staff, highlighting them as professional, helpful, and efficient.... See more

Product

Users describe positive interactions with product, expressing immense satisfaction with the quality and... See more

Quality

Customers consistently note positive experiences with quality, highlighting superb products and high... See more

Customer service

Customers had positive experiences with customer service, highlighting extreme helpfulness, good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Spoke to Daniel to order my late brother's inscription on the BRFC centenary tower at Ewood Park. This was sorted within 3 days and looks great. Stevensons also made my other late brother's plaque a c... See more

Rated 5 out of 5 stars

The service we received from Stephenson Memorials was excellent. We dealt with Rhys for the most part and he was very helpful and professional in all the dealings we had with him. He kept us updated... See more

Rated 5 out of 5 stars

Many thanks to Stevenson Memorials for the great job they have done repainting the flowers (daffodils) on my mum’s headstone. They had worn away over the years but they are now back in their full glor... See more

Rated 5 out of 5 stars

We have used this firm three times over the last few years. Including a headstone, tree plaque and a bench. We have found them trustworthy, helpful and happy to offer suggestions how best to get the d... See more


Company details

  1. Stonemason

Written by the company

Stevenson Memorials is proud to be a sixth generation family business, passed down through the years directly from father to son. Founded in 1883, we retain the same philosophy and principles today that Thomas Stevenson held close to his heart when he first set up the business. Craftsmanship, heritage and tradition are our watchwords – the difference is that now we mix those with 21st Century innovation and style, ensuring our service offers the very best quality materials and standard of care that we know our customers expect. Serving customers throughout the Lancashire area, we operate from offices in Blackburn, where our workshop team is based – and Blackpool, where we opened a branch in 2009. Our Memorials range from modern styles to the more traditional and are suitable for both Cemeteries and Churchyards. We also feature Muslim Memorials and are specialists in Islamic script; especially from the Koran. We also have a very special range of Baby & Child Memorials to remember the little ones in our lives. Jewish Memorials are the most recent addition to our specialists memorials. We are proud to be at the forefront of new ideas and techniques within the industry, some of which you will read about on this website. We regularly attend industry events at home and overseas in order to stay ahead of trends and are always looking for ways of improving the level of service we offer our customers. We are members of the British Register of Accredited Memorials Masons (BRAMM) which means we meet very strict standards of service. We take pride in the fact that generations of Lancashire families have chosen Brent Stevenson Memorials and wish to be seen as a trusted friend to those who require a lasting memorial for their loved ones.


Contact info

5.0

Excellent

TrustScore 5 out of 5

346 reviews

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5.0

All reviews

(346)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

First-class service from start to…

First-class service from start to finish.

We had a memorial bench from Stevenson's five years ago as a tribute to our parents, providing a special place for us to visit and reflect.

When we recently requested to have it moved to a different spot at Pleasington, the team could not have been more helpful. Their advice and support throughout the process were invaluable, ensuring the new location was perfect.

Daniel and the team are true masters of their profession, delivering outstanding service with care and expertise.

A truly five-star service, and I would not hesitate to recommend them to anyone. Thank you!

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Stevenson memorials have just completed…

Stevenson memorials have just completed an amazing job of my mum and dad's headstone, unfortunately the lettering on the headstone had faded over the years. They have done an excellent job of redoing the lettering and it looks beautiful. I would highly recommend there service's.

12 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent work

This company were excellent and dealt with the headstone in a very professional and caring manner. We were initially recommended them for my father-in-law and then used them again twice, for both my parents. They were efficient and the got the job done in as quick a time as possible. They were helpful with every enquiry and the headstones both look immaculate

6 February 2025
Unprompted review
Rated 5 out of 5 stars

Just a short note to thank Stevenson's…

Just a short note to thank Stevenson's for their excellent service. All the communications were efficient and their attention to detail was excellent. I found their advice on the wording for the memorial very useful. Thankfully, most people don't have to organise the burial of too many people so when you do, it's great to work with a company who you feel are on your side.

6 February 2025
Rated 5 out of 5 stars

Amazing !!

Amazing service from the start through to the creation itself.
Staff are compassionate and provide great advice in order to achieve the best end product.
Our creation was complete and in place in less than 3 weeks.

9 January 2025
Unprompted review
Rated 5 out of 5 stars

Stevenson Memorial provided a great…

Stevenson Memorial provided a great service from start to finish. The helped with the design providing help and guidance throughout. I found this extremely helpful. I would definitely recommend them and certainly use their services again in the future.

13 December 2024
Unprompted review
Rated 5 out of 5 stars

All very pleased with the new…

All very pleased with the new headstone and how quickly it was all sorted out. Really helpful designs of how the headstone would look with wording etc before final decisions were made. A great job!

11 December 2024
Unprompted review
Rated 5 out of 5 stars

Completed Headstone for my Grandparents

Completed Headstone for my Grandparents,I am over the moon with the finished result,the company has excellent customer service,and were very patient until final decision was made,would recommend them to anyone wanting superb quality all round.

12 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish

I had an existing headstone refurbished and a new inscription added. Excellent friendly and helpful service from start to finish. Prompt accurate responses to queries. The headstone looks very good. Recommended

22 November 2024
Unprompted review
Rated 5 out of 5 stars

Amazing and fast service

Amazing and fast service!

I ordered my son’s headstone and it advised it would be 6/8 weeks. I was over the moon to find it fitted in 2 weeks. Thank you from my family and I would 100% recommend.

7 November 2024
Unprompted review
Rated 5 out of 5 stars

Headstone

Made contact with this fairly local firm regarding a headstone for my mothers grave, and I can honestly say from start to finish they have been fantastic, all my queries and changes to some of the wording have been handled professionally and thoughtfully, we are so happy with the final headstone and how it looks next to my stepdads headstone, thank you so much to all the team.

19 October 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Stevensons were recommended to the family for the customer service but also the quality and longevity of the inscriptions. Although the plot was in Adlington cemetery it was no trouble. We've used the company twice now and both times the service has been excellent.

16 October 2024
Unprompted review
Rated 5 out of 5 stars

Headstone Engraving

We needed my Aunt’s details added to an existing headstone (our uncles). The headstone was even better than expected, process quicker & very helpful correspondence. They even sorted out all council paperwork. A pleasure to deal with at a difficult time.

10 October 2024
Unprompted review
Rated 5 out of 5 stars

Dual graveo…

We received the most outstanding services from Stephen memorial
They did both our parents grave side by side
They talked us through everything making sure we don’t leave anything out
Took notice of everything we wanted in the headstone and came up with even better ideas
They came highly recommended and they did not disappoint

1 October 2024
Unprompted review

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