Went in for coffee - came out with 2 new settees to replace 2 x 20 year old ones Found the experience friendly and professional Very good selection of quality furniture Staff extremely helpful... See more
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We were at Sterlings mid afternoon on 12th August. The shop was quiet and we were there to purchase 2 new beds. Our assistant Evija Rube was first class. Knowledgeable about the products, had excell... See more
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Visited garden centre at Sterling Tillicoultry and was assisted by sales lady Sharon who was extremely helpful, answering questions and measuring sizes. Sharon was very patient and nothing was... See more
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Absolutely amazing store . Every department is beautifully presented and a vast choice of furniture available . Amy was wonderful and went the extra mile sorting out our purchase . Sterling Home great... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Flooring Store
- Home Goods Store
- Living Room Furniture Store
- Mattress Store
Written by the company
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Contact info
76 Moss Road, FK13 6NS, Tillicoultry, Scotland, United Kingdom
- 01259 750655
4.7
Excellent
913 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Sophie was excellent- very…
Sophie was excellent- very knowledgeable and practical- she gave us time to look around without hoovering but was there when we needed her advice.
11 June 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Lorna,
Thank you for your lovely feedback.
We are so pleased to hear that Sophie struck the perfect balance—being knowledgeable and helpful while also giving you the space to browse comfortably. We will be sure to pass your kind comments on to her, she’ll really appreciate it!
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Reply from Sterling Home - Tillicoultry
Hi Mrs Cieslar,
Thank you for your lovely feedback!
We’re delighted to hear that you experienced first-class service and are pleased with the quality of your items. It means a lot to us, and we hope to welcome you back again soon.
Kind Regards
The Sterling Home Team
Reply from Sterling Home - Tillicoultry
Hi Yvonne,
Thank you for your kind feedback!
We’re really pleased to hear you found our staff friendly and helpful—your comments are much appreciated.
Thank you for choosing Sterling Home Tillicoultry and we look forward to welcoming you back soon.
Kind Regards
The Sterling Home Team
Excellant and knowledgeable sales staff
Every member of staff who I dealt with was extremely professional, helpful and knowledgeable. Donna in hall 5 called me to advise the sofa I was looking to buy had gone on sale and she would be able to assist me with ordering it. When I returned the next day Michael her manager was there to assist with the purchase. Unfortunately I didn’t buy it but had the chance to look through the outlet department, I found the perfect sofa for my lounge. Ryan was on hand to answer all my questions re the reasons why it was in outlet and was able to process my order with a 7 day delivery !! Amazing 🤩 I also purchased the fabric care plan and left the store with a super cleaning kit. I will not hesitate to return to the store to purchase more items for my home. Many thanks to all who served me.
3 June 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Tracey,
Thank you for your wonderful feedback!
We’re delighted to hear how well looked after you were by Donna, Michael and Ryan. It’s great that Donna kept you updated, and that Michael and Ryan were able to support you in finding the perfect sofa from our outlet with such a quick delivery arranged.
We’re so pleased everything came together for you, including the care plan and cleaning kit, and we really appreciate your kind comments about the team. We’ll be sure to pass this on to them—they’ll be thrilled.
We look forward to welcoming you back again soon!
Kind Regards
The Sterling Home Team
Lovely staff- Lauren Grant
Lovely staff- Lauren Grant- Identified the perfect chair for us after we gave her a briefing, and helped show us the difference fabric available. A pleasure to deal with and helped the whole experience seamlessly.
7 June 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Laura,
Thank you for your kind feedback!
We’re delighted to hear Lauren was able to find the perfect chair for you and guide you through the fabric options so smoothly. It’s wonderful to know she made the whole experience such a pleasure—we will be sure to pass your lovely comments on to her.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Great Experience
Purpose of Visit: To choose a new 3 Piece Suite.
Excellent Service from the salesman, Mr Gerry Watson (Hall 2 - Tillicoultry Store).
No patter; No Hassle.
Just honest / genuine guidance & advice from a very polite & knowledgable guy who is a credit to his company in general & to himself in particular.
Freedom to browse in a nice & relaxed ambience and the benefit of expert advice, when needed resulted in a very pleasant & enjoyable experience.
Will definitely make further visits to this store again in future and would certainly have no hesitation in recommending Sterling Furniture to family & friends.
1 June 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Alexander,
Thank you for taking the time to share such positive feedback.
We’re delighted to hear you had a great experience at our Tillicoultry store while choosing your new furniture. It’s especially wonderful to know that Gerry provided honest, knowledgeable advice and gave you the space to browse comfortably—he truly is a credit to the team, and we will be sure to pass on your kind comments to him.
We’re pleased you enjoyed the relaxed atmosphere and appreciate your recommendation. We look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
Great friendly service
We were very impressed by the staff at Sterling’s Tillicoultry store. Everyone we spoke to throughout the store was really friendly and helpful without being pushy. This all helped make the purchase of our new sofa a very pleasant experience. A special mention is deserved for Nikki, who helped us with our purchase.
3 June 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Robert,
Thank you for your lovely feedback.
We’re so pleased to hear you had such a positive experience in our Tillicoultry store and that the team made you feel welcome and supported throughout your visit.
Nikki will be delighted to receive your special mention—we will be sure to pass your kind comments on. We hope you enjoy your new sofa and look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
Just what I wanted
Sales assistant was very responsive to my requirements and provided a good demonstration of the product which I then ordered. A bit disappointed by lead time for delivery.
20 May 2026
Reply from Sterling Home - Tillicoultry
Hi Stewart,
Thank you for your feedback.
We’re delighted to hear our sales assistant was responsive to your needs and provided a helpful demonstration to support your purchase.
We’re sorry that the delivery lead time did not meet your expectations, and we appreciate you highlighting this.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Sitting Room Furniture
Wide range of furniture to choose from and well displayed.
Karen Duncan showed a good knowledge of the products, had a friendly manner and we didn’t feel pressured into making a purchase.
29 May 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Robert,
Thank you for your feedback.
We’re pleased to hear you enjoyed the wide range of furniture and found our displays helpful. It’s great to know Karen provided such knowledgeable, friendly service and made your experience comfortable without any pressure.
We’ll be sure to share your kind comments with her.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
The experience of purchasing the sofa…
The experience of purchasing the sofa was very easy , pity five months later still haven’t taken delivery of the sofa
24 January 2026
Reply from Sterling Home - Tillicoultry
Hi Scott,
Thank you for your feedback.
We’re pleased to hear that your purchasing experience was easy, however we’re very sorry to learn that you have not yet received your sofa after five months. This is not the level of service we aim to provide, and we sincerely apologise for the delay and the inconvenience caused and we thank you for your patience whilst we work towards getting your order to you.
Kind Regards
The Sterling Home Team
Knowledgeable staff not pushy!
We were looking to buy new electric recliner chairs. All the staff we spoke to were helpful however we ended up in the Himola dept and Elaine Sharp helped us. She was knowledgeable, not at all pushy and explained everything clearly. We went ahead with the purchase and are now looking forward to getting our new chairs in the coming weeks
31 May 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Rachel,
Thank you for your wonderful feedback.
We’re so pleased to hear that you had a positive experience while choosing your new chairs.
It’s great to know our team were helpful throughout your visit, and we’ll be sure to pass on your kind comments to Elaine, she’ll be delighted to hear that her knowledge and relaxed, no-pressure approach made such a difference.
We hope you love your new chairs when they arrive and enjoy many comfortable moments ahead. Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Delivered early and without any fuss or…
Delivered early and without any fuss or drama. Good follow up too.
21 April 2026
Reply from Sterling Home - Tillicoultry
Hi Ronnie,
Thank you for your lovely feedback.
We’re delighted to hear your delivery went smoothly, arrived early, and that our follow-up met your expectations. We really appreciate you sharing your experience with us.
Kind Regards
The Sterling Home Team
Sales person helpful and polite
20 April 2026
Reply from Sterling Home - Tillicoultry
Hello Ian,
Thank you for your feedback.
We’re pleased to hear Barry, our salesperson was helpful and polite—providing friendly, professional service is what we strive for. We appreciate you taking the time to share your experience.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Salesman
Salesman, Barry, was very helpful, took us through the process with ease. Never felt pressured at any time.
30 May 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Marie,
Thank you for your feedback. We’re delighted to hear Barry made the process so easy and comfortable for you, and that you felt supported without any pressure. We’ll be sure to pass your kind comments on to him—he’ll really appreciate it.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Conor was helpful without being pushy
Conor was helpful without being pushy, advised us on the chairs we were interested in as to the type, price and styles available along with the delivery time for the various manufacturers.
30 May 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Jim,
Thank you for your kind feedback.
We’re so pleased to hear that Conor was helpful and gave you clear, informative guidance without being pushy. It’s great to know he supported you in choosing the right chairs and kept you well informed on options, pricing and delivery times. We will be sure to share your lovely comments with him.
Thank you for choosing Sterling Home Tillicoultry and we hope to see you again soon.
Kind Regards
The Sterling Home Team
Peace of Mind Ordering
Finlay, the sales advisor who assisted us, was extremely helpful throughout the process. He carefully checked all measurements, was very thorough during the ordering stage, and clearly explained how everything would work — including the deposit, expected waiting time, final payment, and delivery options. This attention to detail ensured we were able to get exactly what we were looking for with complete confidence.
Communication between ordering and delivery was excellent, keeping us updated throughout. We are absolutely delighted with our purchase and would happily recommend Sterling Furniture based on the service we received.
28 March 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Gordon,
Thank you for your wonderful feedback.
We are delighted to hear that Finlay provided such thorough and attentive service, ensuring everything was clearly explained and that your order was completed with confidence. It’s also great to know you felt well informed throughout, from ordering to delivery. We will pass your kind comments onto Finlay.
We truly appreciate your recommendation and hope you enjoy your purchase for many years to come.
Thank you for choosing Sterling Home Tillicoultry.
The Sterling Home Team
Visiting Sterling Tillicoultry
I visited Sterling in Tillicoultry with my elderly mum. We were just browsing to view a purchasing a new suite. Mum couldn't find anything comfortable for her short frame with a matching footstool as she has lymphedema and has to keep her legs elevated.
Lauren Grant, from the store, approached us and her service and advice from start to finish was excellent. She talked us through the Celebrity rise and recliner range. Not only did she recognise mum's needs but she took the time to demonstrate and teach mum to use the remote etc. and then explained that because of mum's health issues that she could benefit from the not paying tax on the order. All of this was done with a warm, friendly, professional manner. Never at any point did we feel pressured. We returned to Sterling and completed the order and paperwork yesterday. Lauren made sure she was there to do this with us. Lovely staff and excellent service.
20 May 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Elaine
Thank you so much for taking the time to share such a detailed and thoughtful review.
We’re absolutely delighted to hear about your positive experience in our Tillicoultry store, and that Lauren was able to provide such attentive and supportive service to both you and your mum. It’s especially pleasing to know she took the time to understand your mum’s needs, demonstrate the recliner, and guide you through the VAT relief process, this is exactly the level of care we aim to provide to every customer.
Your kind words about Lauren’s professionalism, patience, and friendly approach will mean a great deal to her, and we’ll be sure to pass on your feedback.
We’re also very pleased that you felt comfortable and never under pressure during your visits, and we hope your mum enjoys her new suite.
Thank you again for your recommendation and for choosing Sterling.
Kind Regards
The Sterling Home Team
Welcome was warm and helpful
Welcome was warm and helpful. Staff knowledgable and friendly.
2 May 2026
Reply from Sterling Home - Tillicoultry
Hi Jonathon
Thank you for your kind feedback. We’re delighted to hear that you felt warmly welcomed and that our team made a positive impression.
Providing knowledgeable and friendly service is very important to us, and we really appreciate you taking the time to share your experience.
Kind Regards
The Sterling Home Team
All satisfactiry
3 April 2026
Reply from Sterling Home - Tillicoultry
Dear Heather
We’re happy to hear everything was satisfactory.
Thank you for sharing your experience and thank you for choosing us.
Kind Regards
The Sterling home Team
Lovely day trip as we are not local to…
Lovely day trip as we are not local to the store
Served by Karen Duncan who took the time to listen and accommodate or list of requirements for table and chairs
Great selection of furniture and any staff member we had any interaction with was very pleasant and helpful
Tea room area was very clean and appeared good value for money
2 May 2026
Reply from Sterling Home - Tillicoultry
Thank you so much for your lovely review!
We’re delighted to hear you had such an enjoyable day trip with us and that it was worth the journey.
Karen will be especially pleased to hear your kind comments, we always strive to provide attentive and personalised service, so it’s wonderful to know she made a positive impact on your visit.
We’re also glad you enjoyed our furniture selection, as well as the welcoming atmosphere created by our wider team. It’s great to hear the tea room added to your experience too.
We really appreciate you taking the time to share your feedback, and we look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
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