Communication is near non-existent. I have to raise a fuss to get anyone to respond to me after repeated requests. I kept telling my specialist Crystal repeatedly that there were quarters missing.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We were first informed by Stenson Tamaddon that our first quarter 2021 941X return had been rejected by the IRS. Now we are told that it is still being processed. To date we have not received a refun... See more
Company replied
I processed the requested paperwork within three days, but then the process seemed to stall. It took several contacts before I was finally given an account manager, who didn't move things ahead. I wa... See more
The paperwork for the PPP loan forgiveness and the application for the ERC's was too complicated for the average business owner to handle alone. The time and chance of error was just too high. Stens... See more
Company details
About Stenson Tamaddon
Written by the company
With only a couple of years under our belt and over $3.6B in tax credits received for 4,000+ Companies, we believe that our business would have a huge impact on your site visitors by educating them on how they can claim this credit using our proprietary software.
Contact info
1 N Central Ave., 85004, Phoenix , United States
- 888-375-1000
- clients@stentam.com
- stentam.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hard at first, but they redeemed themselves.
It took longer than expected to get our tax return checks, but a lot of that is waiting on the IRS red tape. Also, Stenson has a lot of clients, so they are not always great at getting back to you. I fell through the cracks several times with multiple reps. That is partially why the process took a very long time. However, Robert Mayes was the best rep to work with! He got back to me in a timely manner, and he did NOT stop following up with both me and the IRS until we received our checks. Robert is the man.
President CEO
They don’t seem to have a clue… Keep sending me invoices for checks that I have not received and then don’t understand why I’m not sending them money… A little abrasive sometimes…
Never received a refund
Never received a refund. We did not get any money back from the govt. and were not issued a refund by Stenson per the agreement.
ERTC still not resolved
They did my ERTC's. After they sent it in, months later they sent the IRS amended 941x's for 3 quarters of 2020 without telling me. They still can't tell me why they had to revise it. I have rec'd some of the money from the IRS but I don't know what is still outstanding for 2021 or what we may possibly owe the IRS for 2020. After repeated attempts for Stenson to contact me, I am still waiting for a response. I did get a ticket # a month ago, maybe that is progress.
Don’t count on knowing what is going on
We got the money at the end. So, that was great. But communicating w client leave a ton to be desired.
Good communication
Good communication, quick turnaround, very courteous and complete documentation.
EASY to work with
The team was prompt, made the process of obtaining ERC credit easy, and the follow through on the actual returns from IRS was very helpful!
Professional and fast.
Good service but oversight required.
Completion and submission of documentation was great. I had to do more than I expected to make sure that claims were tracked and paid out properly.
Many many mistakes
Many many mistakes, had to amend the amendments.
Never answers phone calls... terrible experience start to finish.
Still waiting for returns!
Poor job of keeping informed
answered the phone and took care of my…
answered the phone and took care of my problem within a few minutes. Not used to that. Very happy!
I would not have known about the ERC…
I would not have known about the ERC program had it not been for Steve Rosenquist. The entire team was very responsive in helping us through obtaining our rightful credits. Thank you all for your professionalism, but especially Steve.
Great communication and fast service
Great communication and fast service. Total professionals! Highly recommend.
the staff made the entire process…
the staff made the entire process seamless and smoothly
Their staff were very knowledgeable in this request
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








