Stein Travel Reviews 

190
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Travelers consistently mention the helpful and professional team members who manage every detail of the booking process, ensuring everything runs smoothly from start to finish. Guests also appreciate the well-planned itineraries, comfortable accommodations in central locations, and engaging local guides who make group trips truly unforgettable. Reviewers frequently describe the excellent transport arrangements, noting that airport pickups and hotel transfers are exceptionally well coordinated. However, some customers also noted that their holiday felt a bit too short, expressing regret that they had not booked an extra day or extended their stay to enjoy the destination even more.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that the team is exceptionally helpful and easy to deal... See more

Location

Consumers find location to be positive and consistently report that hotels and accommodations are situated in... See more

Holidays

Reviewers mention positive feedback about holidays, highlighting unforgettable and magical experiences across... See more

Service

People report positive experiences with service, highlighting exceptional efficiency and seamless... See more

Booking process

Customers report positive experiences with the booking process, highlighting a well-organised and seamless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After booking with Elizabeth at stein travel , it was our first Maastricht trip . 3 days in July . From start to finish , the whole experience was fantastic . All of our travel documents, concert tick... See more

Rated 5 out of 5 stars

Went to Ireland v Czechia World Cup Qualifier Game in Prague with Stein Travel. Everything was absolutely superbly organised by Elizabeth and Suzanne. From the Airport Check-In, Charter Flight to sl... See more

Rated 5 out of 5 stars

We went on the Andrea Brocelli Trip to Tuscany in July. It was our first experience going on an organised holiday through a travel agency . We would highly recommend it and couldn’t speak highly enoug... See more

Rated 5 out of 5 stars

Just back from a lovely stay in Menorca organised by Stein Travel who were ao helpful and easy to deal with & went out of their way to help us book somewhere nice. The booking was perfect, accommodati... See more


Company details

  1. Travel Agency

Written by the company

Stein Travel is Ireland's favourite travel agency. In 2024 we were awarded the prestigious Travel Agency of the Year by the Irish Travel Agents Association. We offer a range of top quality holidays at great prices to your favourite sun-holiday, Lapland, long-haul and cruise destinations. We specialise in some of the most sought-after sporting and cultural events around the world, including Andrea Bocelli, Andre Rieu, Rugby World Cup, Six Nations, Wimbledon and many more. All of our packages come with guaranteed and official event tickets.


Contact info

4.8

Excellent

TrustScore 5 out of 5

190 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(190)

55 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The whole trip was so well organised

The whole trip was so well organised. Stein Travel were very helpful and allowed us to book our flights separately as we didn’t fancy the early flight home in the morning. I really couldn’t say enough about the whole experience. We didn’t have anything to worry about and if we did there was always someone there to help. Thank you Stein Travel from three Clare ladies.

22 October 2024
Unprompted review
Rated 5 out of 5 stars

Customer sevice

Spoke with Ryan from Stein Travel and he was so helpful and courteous and sorted our queries efficiently. We dealt with Ryan before and he couldn't have been more helpful. It was a pleasure dealing with him.

14 November 2024
Unprompted review
Rated 5 out of 5 stars

I enjoyed Jimmy Buckley Craic on the…

I enjoyed Jimmy Buckley Craic on the Costa. The atmosphere was great and the music was great. I wasn't happy with the hotel as our room wasn't ready when we arrived. I didn't think the staff were helpful. It was 4.30pm when we got access to our room. I was very tired. The room was looking onto a rooftop. The food was mediocre.

15 October 2024
Unprompted review
Rated 5 out of 5 stars

We had a fantastic holiday .

We had a fantastic holiday .. everything was taken care of for us from we arrived in Spain until we got left back to airport even down to where we had to go to check in our bags in Malaya airport .. it was a first class experience ..

15 October 2024
Unprompted review
Rated 5 out of 5 stars

One off our bucket list …

A wonderful holiday from start to finish. Super friendly and super helpful staff. Plenty to do and see and very well organised trips away from resort which we truly enjoyed. Thank you to everyone involved.

9 October 2024
Unprompted review
Rated 5 out of 5 stars

Galway Couple.

Very well organised from start to finish.
Jimmy and his team were entertaining and very professional throughout.
Hotel accommodation and food was first class...

8 October 2024
Unprompted review
Rated 5 out of 5 stars

This was an amazing holiday

This was an amazing holiday . Great music every day and night ! Jimmy & Cladaue made sure he got to meet all of the 550 people that traveled . Loved every minute of the holiday .

8 October 2024
Unprompted review
Rated 2 out of 5 stars

Worst company I’ve ever dealt with

Worst company I’ve ever dealt with , rude staff, messed up our flights several times , as a group put us on different flights, ignored emails and even admitted they didn’t bother reading our emails , paying through the nose for a company who let this holiday down
This is a fantastic holiday but STEIN Travel ruin it with their incompetent and unprofessional manner , even managed to leave 3 of us behind on one year and never even reimbursed us on having to fork out extra hotel night , transfers to airport x 2 , food and expenses, they blamed the airline , but our package holiday was booked with STEIN TRAVEL , not the airline ,
Stay clear of this company and spend your money else where
3 days before we were leaving this year we were still trying to get our flights sorted
Don’t even bother complaining because they will ignore you , even if you meet them face to face
They are a disgrace of a company
Every year they say they will sort it next year , 4 we have done this holiday and 4 years there were problems , every year , spoke to lots of people on the holiday who agree it’s a fantastic holiday but the added stress of this company dealing with it , puts them off returning

6 October 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful from beginning to end…

Wonderful from beginning to end .everyone catered for. Great welcome and send off by Jimmy. Great to be picked up and dropped off at proper terminal at airport. Meet and greet most days with Jimmy and his singers.
Only downside is we are not going back next year. But hope to soon again. He does everything well.
Eileen &John Nicholl Kerry.

8 October 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look