Stein Travel Reviews 

190
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and smooth booking process, noting that communication is timely and professional throughout the entire journey. Travelers explain that accommodations and central locations are ideal, making organized group trips feel exceptionally well planned and enjoyable. People also appreciate the wonderful local guides who provide great advice and support during every single activity. Some reviewers were not happy with the trip duration, mentioning that the schedule felt a bit rushed or too short. A few participants also wished they had more free time to explore destinations further instead of rushing back.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that the team is exceptionally helpful and easy to deal... See more

Location

Consumers find location to be positive and consistently report that hotels and accommodations are situated in... See more

Holidays

Reviewers mention positive feedback about holidays, highlighting unforgettable and magical experiences across... See more

Service

People report positive experiences with service, highlighting exceptional efficiency and seamless... See more

Booking process

Customers report positive experiences with the booking process, highlighting a well-organised and seamless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just back from a lovely stay in Menorca organised by Stein Travel who were ao helpful and easy to deal with & went out of their way to help us book somewhere nice. The booking was perfect, accommodati... See more

Rated 5 out of 5 stars

Just back from Andrea Bocelli concert in Lajatico, his home village, where we had a fabulous time with Stein Travel. The whole process was well organised- from the initial enquiry with Darena, continu... See more

Rated 5 out of 5 stars

Went to Ireland v Czechia World Cup Qualifier Game in Prague with Stein Travel. Everything was absolutely superbly organised by Elizabeth and Suzanne. From the Airport Check-In, Charter Flight to sl... See more

Rated 5 out of 5 stars

We went on the Andrea Brocelli Trip to Tuscany in July. It was our first experience going on an organised holiday through a travel agency . We would highly recommend it and couldn’t speak highly enoug... See more


Company details

  1. Travel Agency

Written by the company

Stein Travel is Ireland's favourite travel agency. In 2024 we were awarded the prestigious Travel Agency of the Year by the Irish Travel Agents Association. We offer a range of top quality holidays at great prices to your favourite sun-holiday, Lapland, long-haul and cruise destinations. We specialise in some of the most sought-after sporting and cultural events around the world, including Andrea Bocelli, Andre Rieu, Rugby World Cup, Six Nations, Wimbledon and many more. All of our packages come with guaranteed and official event tickets.


Contact info

4.8

Excellent

TrustScore 5 out of 5

190 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(190)

55 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A five star trip to Rome

A five star trip to Rome. Absolutely wonderful to fly out of Kerry airport!!! The organization was top class and the location of the hotel was second to none.
Thank you!!

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Six Nations Kerry to Rome

We booked Kerry to Rome for the Six Nations. Overall a great experience, the hotel River Palace was a good location and very clean. The staff were lovely especially the barman. Our tickets for the match were excellent. Would definitely book again with Stein Travel

14 March 2025
Unprompted review
Rated 5 out of 5 stars

The recent The Kingdom to RomeCharter Flight from Kerry to…

The recent Charter Flight from Kerry to Rome was excellent, Kerry airport was it’s usual best, Jet2 supplied a very comfortable 737-800 Aircraft, the air stewards were really nice, Rome was fabulous, we won the game , went to The Vatican on Monday, had Pasta for lunch in Rome and were home in Listowel by 18.45.
Well done Stein/Slattery Travel.

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent trip from start to finish

Excellent trip from start to finish. Great standard and location of hotel. Clear instructions on how to contact reps. Great initiative organising Kerry flight. Would certainly recommend Stein Travel.

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Great trip so smooth and hassle free

Great trip from the team at Stein travel. Everything connected up smoothly from the flights, transfers to and from the hotel, the hotel itself and the match. It was so nice to start off the break with hassle free travel, book into a lovely hotel in a fantastic location and then enjoy the Ireland game with great tickets. Will be looking out for the next trip.

17 March 2025
Unprompted review
Rated 5 out of 5 stars

Rome Rugby trip

Great service . Accommodation was excellent .Loads of representatives at airport on both sides particularly when we got to Rome to ensured everyone got the right bus . Seamless . Ponchos were a nice thought although luckily we didn't need them .

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Six nations - Time

Great experience from booking to completion. Loads of Stein Travel staff to assist when we arrived in Rome. The hotel was lovely (Star Metroploe) and altogether we had a great weekend.

15 March 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID … Still waiting…

AVOID AVOID AVOID … Still waiting compensation 16 months later won’t follow up with Airline … booked rugby World Cup with them - Romania match and they had no plane to bring us home. We were stranded in Bordeaux from the Sunday till the Tues with no replacement flight. We should have left Sunday but flight was cancelled late at night. We couldn’t get dinner in the hotel we were put up in as it was so late. Headed to airport for 1pm next day and 11hours later we were told flight cancelled again. Then told by staff to make own arrangements home as this might be better option, with not guarantee of when flight out would be….as there were no flights out of Bordeaux for a few days so we had to get train up to Paris and fly out from there. Really unfair to customers and a horrible way to be treated. Desperate customer service

11 January 2025
Unprompted review
Rated 5 out of 5 stars

Japan Trip

My wife and I traveled on a trip to Japan. Stein Travel was excellent overall and always at hand to help.

12 November 2024
Unprompted review
Rated 5 out of 5 stars

1st class hotel

1st class hotel, location, food.Something to do all day, every day. Brilliant line-up of acts and Jimmy Buckley and all the staff were exceptionally warm, friendly and helpful.

22 October 2024
Unprompted review
Rated 5 out of 5 stars

We booked Craic on the Costa with Stein…

We booked Craic on the Costa with Stein travel and we were dealing with Ryan. He was very helpful and we always got a quick reply to our many many questions. My husband left his phone on the bus that took us to the airport. I got in contact with the hotel and they in turn got in contact with the Stein rep that was there during our stay. The phone was found and we got it back 2 days after returning home.
The hotel, staff and location was very good, close to the beach. We were on a half board basis, plenty of food and lots variety, something to suit everyone.
The only thing I would change would be that you could have an option to get the hotel on a B&B basis

15 October 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look