Thank you to Tom, April and Evie, without whom we would not have been able to purchase our new home. As first time landlords, Tom's expert advice to secure a Buy to Rent mortgage waa invaluab... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Set up in June 2009 by our Managing Director, Steve Bartholomew – St Barts has achieved substantial growth since its inception, managing to open a number of high street offices on the south coast, including a number with Yorkshire Building Society branches, with more in the planning. Steve Bartholomew states: ‘Our main aim is to provide a service to our clients that we would expect and want to receive ourselves. Customer services is 100% the most important part of this business – if this is not achieved, then we will not succeed’. Where the high street banks are shutting daily, we have branches that clients can simply walk into and receive advice. If we do not have a branch in your area, we can offer video meetings or over the phone - its completely up to you!
Contact info
342 - 344 Ringwood Road, Bh22 9AT, Ferndown, United Kingdom
- 01202 520550
- info@stbartsfinance.co.uk
- stbartsfinance.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Support/professional attitude
Professional, prompt,always willing to support
Brilliant experience with Rachel at St Barts
We were recommended Rachel at St Barts and we struck gold with her! Rachel was so friendly, gave brilliant advice, went above and beyond to secure us the best mortgage for our new home. For someone who doesn't really understand mortgages, I found that Rachel explained every step so clearly and in such a way that I actually had a grasp on it all in the end! I cannot thank Rachel enough for such brilliant service, we will be 100% recommending to everyone we know!
First time buyers
Being first time buyers we initially felt out of our depth and apprehensive about the whole process ahead of us. Mark was brilliant, his friendly and humorous nature made us feel at ease straight away. He patiently guided us through the mortgage process explaining everything thoroughly along the way.
we highly recommend Mark and would use him again in an instant!
This is the second time I’ve worked…
This is the second time I’ve worked with Claire at St Bart’s and I would have no hesitation in recommending their services. Always professional, explains everything in plain English and responds to queries in no time at all. Simply put, an excellent service.
Katie Hartley was efficient and had…
Katie Hartley was efficient and had great communication. Would recommend her services in future.
Lovely people, very helpful . 100% well recommended.
Lovely people, very helpful. 100% well recommended. Very welcoming. Quick response on any queries you ask. Very professional. Thank you very much for helping us and guiding us buying our first new home. Special thank you for Maria and Tracy. All the best.
Great service
Great service from Tom all the way through the service, professional and provided great support. Highly recommend, thanks again!
Honest and helpful advice
Honest and helpful advice, reliable, would recommend to any home buyers
From the first phonecall with Katie I…
From the first phonecall with Katie I knew we were in good hands! She has been an absolute god send during the whole house selling/ buying process and we have fully appreciated all the support and advice at any time of day over the last few months! I feel we would have been a complete mess without her! 100% recommend. Excellent service.
Genuine review of my experience with St Barts.
This is not the first time I've used St Barts & once again their service, approach & professionalism has been excellent. Katie keeps you up to date on all progress, always takes the time to explain all areas & just makes the process something that can be understood. 5 Stars is genuinely deserved for St Barts in the manner in which they undertake their works. Many thanks, Katie.
Excellent
⭐️⭐️⭐️⭐️⭐️
Evie and Claire were absolutely excellent! They went above and beyond to provide a truly personalised service and made the whole mortgage process so much easier to understand. They were patient, professional, and really cared about finding the best deal for me. Communication was great throughout — always quick to respond and super friendly. I couldn’t have asked for better mortgage advisors and would highly recommend them to anyone looking for genuine, reliable support. They will get you the best deal Guaranteed
Katie St Bart’s finance
Katie at st Bart’s finance was amazing and professional, at getting me my first mortgage on fixed 2 year term will be in contact again when this comes to the end great advice and service
Charlotte Griffiths has been absolutely…
Charlotte Griffiths has been absolutely incredible. She truly has gone above and beyond to get our mortgage offer accepted and now my husband and I get to start our new life, in our home. If there is someone who can get it done, it’s Charlotte. The communication, professionalism and effort does not go unnoticed and would recommend her to anyone looking for mortgage support. Massive thank you.
Richard & Darren at St Barts Finance…
Richard & Darren at St Barts Finance located in Dorset are known for professionalism and diligence additionally they take their time to explain the process clearly. Regular engagement and good communication throughout the process
We recently bought our first home
We recently bought our first home, and our mortgage advisor Paul Edward’s was exceptionally helpful throughout the process which can be very long and daunting. We were able to ask him any questions even if we thought they were irrelevant he answered professionally and really made the process a lot easier for us. I cannot recommend this service enough, 10/10. Thank you Paul
Happy with the service 🙂
We are extremely happy with the service provided by St. Barts Finance.
Maria, who handled our mortgage and re-mortgage, was truly exceptional. She was consistently understanding, patient, and kind, and her diligent follow-up throughout the entire process was invaluable.
Thank you for the outstanding service.
Andrea and Evie were very helpful and…
Andrea and Evie were very helpful and kept the process stress free. They also took the opportunity to amend the lender deal due to shifts in rates, allowing us to save money. I would highly recommend working with them. For anyone looking to get the most from a mortgage I would suggest speaking with St Barts Finance
Claire was fantastic
Claire was fantastic, always available when we needed her, nothing was too much. Getting a mortgage is stressful but she took all the weight off our shoulders, a few properties fell through and there were set backs but she really kept us motivated to keep going. In our dream house now and she played a massive part in that. Huge thanks and appreciation.
I had an excellent experience working…
I had an excellent experience working with James and Tom as my mortgage advisors. From start to finish they were professional, knowledgeable, and always available to answer my questions. They explained everything clearly, guided me through the process step by step, and made what could have been a stressful experience feel straightforward and smooth. I really appreciated their patience and dedication in finding the best deal for me. I would highly recommend St Bart’s to anyone looking for a reliable and trustworthy mortgage advisor
Excellent experience, thank you Katie
Katie has been exceptional from start to finish. She has been incredibly thorough and efficient and walked me through the entire process of securing a mortgage for my first home. She answered all of my questions and made herself available when needed. No question was a stupid question and I cannot thank her enough for making it all so easy. I wouldn’t go anywhere else. 5 star service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








