I`ve recently started own construction business. Norway is relatively small market and its not so easy to find proper shop with wide range of assortment. Staypro has it though - big choice. Proper... See more
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Great prices and great selection but unfortunately the delivery was handled by Postnord which, as usual, was problematic. The two items were delivered separately with almost two weeks between the del... See more
Top quality, quick delivery, best price.
From placing the order to receiving delivery was a very smooth process. And I will definitely be buying from Staypro again in the near future.
Company details
About Staypro.no
Written by the company
Staypro er en nettbutikk med virksomhet i Norge, Sverige og Finland. Med over 100 000 produkter i sortimentet – nøye utvalgte fra de beste varemerkene – tilbyr Staypro kvalitetsprodukter med raske hjemleveranser.
Staypro leverer produkter som er utvalgte for bevisste håndverkere og hjemmefiksere, det vil si alt som trengs i kategoriene verktøy, laser og måleinstrumenter, arbeidsplass og verksted, klær, beskyttelse, tilbehør og forbruk, hage, strøm og VVS. Det omfattende sortimentet i kombinasjon med kompetent kundeservice gjør Staypro til en selvsagt god partner for alle bevisste håndverkere og hjemmefiksere.
Staypro leverer produkter som er utvalgte for bevisste håndverkere og hjemmefiksere, det vil si alt som trengs i kategoriene verktøy, laser og måleinstrumenter, arbeidsplass og verksted, klær, beskyttelse, tilbehør og forbruk, hage, strøm og VVS. Det omfattende sortimentet i kombinasjon med kompetent kundeservice gjør Staypro til en selvsagt god partner for alle bevisste håndverkere og hjemmefiksere.
Staypro
Written by the company
- Raske leveranser
- 80 000 kvm sentrallager for lynraske leveranser
- Kundeservice som kan
- Kompetente spesialister som kan svare på dine spørsmål og gi råd
- Utvalgt sortiment
- Over 100 000 produkter i sortimentet, utvalgt for sin kvalitet og funksjon
Contact info
Box 44024, 100 73, Stockholm, Sweden
- 21 06 23 03
- info@staypro.no
- staypro.no
4.2
Great
13K reviews
Asks customers to review
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Matrix and Narnia
16 July 2022
Excellent service
Excellent service
I would deal with this company again no problem, and very helpful after sales
16 July 2022
😁👍👍👍👍👍👍👍👍👍👍👍👍👍
16 July 2022
Never had the tools delivered on time…
Never had the tools delivered on time always delayed. Why to write the date and stock info if it’s not real?
8 July 2022
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Terrible terrible Service
Terrible terrible Service! Both my big orders came in separate packages instead of one big package and the first lot that came there were parts missing from the lawn mower and still haven’t receive them.. plus there was a half eaten strawberry in the box? Second order there was parts missing again from the dyksag parts still haven’t arrived. That’s me done with staypro I will never buy again from them or recommend anyone to buy
Regards Durant AS
6 July 2022
Reply from Staypro.no
Hi,
Thank you for your feedback!
I can see that you have been in contact with our customer service and service department. Unfortunately, it has been a somewhat longer response time than what it uses at our service department. But we have tried to help you and I can see that you have asked us not to contact you again. Then we can not help you any further.
If you have changed your mind about this, please contact us so that we can help you.
We are unsure of what has happened and are willing to investigate further. But then we have to work together and we have to get information from you and photos.
Feel free to contact us again. There is nothing else we want but to help you with this.
Beate
Customer service
Staypro
21 06 23 03
info@staypro.no
One time fast delivery
One time fast delivery. Other times slow delivery ... not to be trusted if you expect fast delivery
2 July 2022
Unprompted review
Reply from Staypro.no
Hei,
Takk for tilbakemeldingen!
Vi har ikke mulighet til å undersøke saken din da du har valgt å være anonym og ikke har oppgitt ordre nummer eller e-post adresse. Beklager at du fikk en dårlig opplevelse.
Beate
Kundeservice
Staypro
21 06 23 03
info@staypro.no
Good efficient service
19 June 2022
I have ordered tools at 02.05.2022
I have ordered tools at 02.05.2022, it has been sended at 02.06.2022 and finally at 11.06.2022 I am still missing the order.
11 June 2022
Rask levering
8 May 2022
God pris og grei leveringstid
4 May 2022
All great service
27 April 2022
Excellent as always👍
23 April 2022
Love the 3M headphones
Love the 3M headphones! Can bike and speak without the noise of wind or traffic. Delivery was on time and complete. Price ok but not best.
21 April 2022
Alt for god tid
25 March 2022
Reply from Staypro.no
Hei,
Takk for tilbakemelding!
Jeg forstår at du er skuffet. Når du handler og det står "sending innen 5-6 dager", forventer du at det er korrekt. Nå ble dessverre produktet ditt forsinket. Hvis vi visste at det ville være det, ville det ha stått noe annet på nettsiden. Under pandemien har det imidlertid vært spesielt vanskelig for enkelte leverandører å få tak i materialer på grunn av mangel på materialer over hele verden. Det har også vært transport forsinkelser rundt om i verden på grunn av pandemien.
Det ønsker vi selvfølgelig ikke å skylde på, men det er et viktig faktum å huske på. Du har selvfølgelig mulighet til å kansellere produkter som er forsinket fra oss når du får vite om forsinkelsene. De ytre faktorene jeg beskriver ovenfor har selvsagt påvirket oss og deg. Dessverre kan vi ikke gjøre mer enn det.
Jeg ser at du nå har mottatt dine produkter og at alt er i orden.
Beate
Kundeservice
Staypro
21 06 23 03
info@staypro.no
Superb service!
25 March 2022
Sloooow
While their pricing seems to be pretty competitive, it has been a month, and I have only gotten the order confirmation. None of the products, no updates, and no package tracking. For a European-based company, this is not a very good sign, and the only similar experience I have had is with Chinese-based companies like Banggood and Wish.
22 March 2022
Unprompted review
Reply from Staypro.no
Hi,
Thank you for your feedback!
Unfortunately, we will not be able to investigate your case as you have not provided an order number or e-mail address. Sorry you had a bad experience.
I understand that you are disappointed. When you shop and it says "shipping within 4-5 days", you expect it to be correct. Now, unfortunately, your product was delayed. If we knew that would be it, there would be something else on the website. During the pandemic, however, it has been particularly difficult for some suppliers to obtain materials due to a lack of materials worldwide. There have also been transport delays around the world due to the pandemic.
Of course, we do not want to blame that, but it is an important fact to keep in mind. Of course, you have the opportunity to cancel products that are delayed from us when you find out about the delays. The external factors I describe above have obviously affected us and you. Unfortunately, we can do no more than that.
Beate
Customer service
Staypro
21 06 23 03
info@staypro.no
I hadn't get my tools and you already…
I hadn't get my tools and you already sent an invoice for the product I don't have. That's terrible. The delay of tools is more than one week and I'm not sure at all if I'll get it at all.
12 March 2022
Reply from Staypro.no
Hi,
Thank you for your feedback!
I see that you ordered the product on 2/3 and it was sent out from us within 24 hours as promised, ie on 3/3 when the product was in stock with us. I can see that there have been delays in the mail which has made it take a little longer. I see that today you received the package from an agent.
Next time, you are welcome to contact us when you receive the invoice because then this means that the product has been sent. An invoice is never sent until the product has been sent from our warehouse.
Beate
Kundeservice
Staypro
21 06 23 03
info@staypro.no
Fast response and nice place
11 March 2022
The handling and sending of my purchase…
The handling and sending of my purchase took enormous time. It was almost 20 days between ordering and sending. Didn't pick up the package because got the device in the other place. Moreover, the parcel has been delivered at wrong post office.
8 March 2022
Reply from Staypro.no
Hello,
Unfortunately, delays can occur, as most of our products are made to order. In case of high demand, delivery dates can unfortunately be postponed. We work as best we can to stick to realistic delivery dates, and to keep you as customers updated along the way. Sorry this happened when you placed your order. Have a nice day. Regards Staypro.
Beate
Kundeservice
Staypro
21 06 23 03
info@staypro.no
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