Statrys Reviews 423

Customer support was very helpful and responsive throughout the whole company creation process. This is true even as a current customer having availed their business account.

I managed to do a KYB with a real person and get an account that seems to work pretty well. This might seem not a big deal, but when you have a startup in HK and you actually need to use a bank account, it is a real pain for enterprenours. Large banks don't deal with startups with no physical office in HK like mine. Wise/Revolut are not available there, which reduced the competition by quite a lot. Currenxie has low fees but it has a user interface that is a joke and you have to wait for their operators to approve each new beneficiary before being allowed to send money. Airwallex has a terrible customer service and lots of hidden fees. They even blocked payments among accounts owned by my company without giving me any explanation (but they charged a fee on the failed transfer anyways).

Stratrys customer service works via whatsapp and did not force me to deal with a bot that does not answer the questions like Currenxie does. They have a monthly fee but they don't charge high hidden fees like Airwallex does, and their App is well designed. Their only drawbacks so far is the lack of local IBANs for European Payments or Apple/Google Pay.

The communication through WhatApp was efficient and the customer representative was very responsive. This is important when there is an international transfer problem due to time zone difference. The problem has been identified thanks to the analysis of the requested MT103 Swift message.

I have been a client of statrys for several years.
I am happy with their service and always quick customer service response.
Fair pricing, good service.

All team are very kind and useful, special effort from Freya and Nestor.
Really appreciated.

My request for assistance was responded to quickly. The agents answered my questions and was knowledgeable about the problem and the solution. Everything was explained with step by step instructions.
This was a great technical support experience.

Professional team. I am grateful to them for registering the company.

Good Service

I had a huge problem because I was not able to pay due to my email problem and Statrys did an excellent job to solve the situation.

It was nice to work with Statrys. They help me a lots to make my company registration. Especially
Michelle Wong who was my representative from Statrys, she was very helpful. I get her response in less then 10 minutes and she always explain me everything very well. Nice to work with Statrys.

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Very easy to obtain a registration and a business account, the process is fast. The team is professionnal and efficient, i recommend 100%

Great service, and always helpfull.

My experience with the company creation team, the first step in opening my business account, was fantastic. I talked with several people and all of them were polite and professional. Nestor went above and beyond from day one to the approval of the account, his in-depth understanding of Hong Kong made the proccess worry-free.

The business account is a perfect solution if you need a payment platform to manage your business. I would recommend to any entrepreneurs looking for a reliable financial solution.

It would be even better if we could get Mt103 electricity right on the web.
My company is doing very well.

Best Fintech Company in Hong Kong so far. APP and WEBSITE works very well and Bank Fees are competitive vs standard bank