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Statrys Reviews 423

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and the professionalism of the staff, often highlighting their helpfulness and positive attitude. The customer service is frequently described as top-notch, with many appreciating the quick response times and the ease of communication, often through real people rather than automated systems. People found the user experience seamless and efficient, especially during the onboarding and account setup processes, which were noted to be much faster than traditional banking methods. However, some customers also noted challenges with compliance procedures, finding the requests for extensive client information time-consuming and stressful. A few other people also felt that the evaluation process was superficial and wasted their time, and in one instance, a customer reported a lack of response to an email inquiry for two weeks.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, speed, and... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and efficiency... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the platform is... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the speed and professionalism... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I never have to worry about anything with Statrys! Their customer service is definitely a top notch in this banking industry. We set up an account for our Singaporen entity with Statrys and the whole... See more

Company replied

Rated 5 out of 5 stars

Since my company is situated in Hong Kong but i work globally, i am most pleased how fast i get help when I need it even if om on the other side of the globe when it happens. I feel very confident th... See more

Company replied

Rated 5 out of 5 stars

As a solo entrepreneur registering my company in Hong Kong, finding a bank account was quite difficult. I tried many providers and eventually came to Statrys. The process to get signed up took a... See more

Company replied

Rated 5 out of 5 stars

As a first-time founder setting up a Hong Kong company, I was honestly nervous about the banking part — most providers I looked into felt slow, impersonal, or unclear about what they actually neede... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Currency Exchange Service
  4. Financial Institution
  5. Money Transfer Service

About Statrys

Written by the company

Statrys — One platform: Accounting, Business Accounts, and Corporate Services

As simple as ABC.

Open a multi-currency business account in 11 currencies, with FX rates from 0.1% and payments to 120+ countries. Incorporate in Hong Kong or Singapore fully remote, with accounting handled by a dedicated accountant auto-synced to your account.

No juggling providers. No admin headache.

Visit Statrys

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

423 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Thank you for prompt support always

Thank you for prompt support always. Really appreciate it.

18 December 2023
Unprompted review
Statrys logo

Reply from Statrys

And thank you for the kind words Afsheen! Happy New Year and look forward to being of your service in 2024 and beyond!

Rated 5 out of 5 stars

Fantastic service

Very organized. Easy to fill out forms. The HK company and bank account opened very quickly. Highly recommended,

14 December 2023
Unprompted review
Statrys logo

Reply from Statrys

Thank you for the kind review. Glad to hear you're happy with our onboarding process for setting up your company and opening a business account with us!

Rated 3 out of 5 stars

Statrys needs improvement

It’s a very easy to use platform, however, the inability to transfer funds over a weekend is a major restriction for my business model.

In addition, as I travel extensively the limit on the credit card is an issue for me.

14 December 2023
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Reply from Statrys

Thank you for the feedback and for your continued trust in our platform Martyn. We understand the importance of timely and reliable transactions for your business. Similar to most banks around the world, our partner bank operates and processes payments during business hours on weekdays only. In regards to our payment card, we have managed to get an increase on the annual limit last month and our support team will send you an email with the new details today.

Rated 5 out of 5 stars

Excellent company

Excellent company, truly recommended ⚡️♥️

12 December 2023
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Reply from Statrys

Thank you so much! Glad to hear you're happy with Statrys!

Rated 5 out of 5 stars

Statrys is here to help

Statrys support always gives prompt and helpful replies. Not only does Statrys offer business solutions but, more importantly, as a client I feel valued.

5 December 2023
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Reply from Statrys

Thank you for your trust in Statrys and for your kind review Gloria. We look forward to being of your service for many more years ahead!

Rated 5 out of 5 stars

Excellent .

Ease of use and making payments.

30 November 2023
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Reply from Statrys

Glad to hear you're enjoying our platform Dorin. And thank you for the kind review!

Rated 5 out of 5 stars

Great fast service

Great, fast, professional service. Would definitely recommend Statrys for registering a company in Hong Kong.

21 November 2023
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Reply from Statrys

Thank you for the kind review Mihai. Glad to hear you had a great experience registering your company with us!

Rated 1 out of 5 stars

Rejected application without any explanation.

My application was rejected without any explanation.

"Our team has reviewed your application with reference number P9201880491020608 and was not approved by our compliance department."

Being a resident in Hong Kong for more than 10 years and not having any problems with traditional banks. I guess it could be because of my nationality, but for me, it is called discrimination.

They would say compliance reasons, and so on.

Objectively, I can't give more than 1 star.

27 November 2023
Unprompted review
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Reply from Statrys

Thank you for taking the time to share your feedback. We would firstly like to express our commitment to treating all applicants with fairness and without discrimination. Our decisions are based solely on objective criteria related to business activities.

Upon reviewing your application, we want to clarify that our decision was not influenced by nationality. Instead, it was related to the nature of your business activities, specifically in the cryptocurrency.

To be in line with our internal policies and as stated on our FAQ page, we currently do not onboard businesses in the cryptocurrency sector. We understand that this might be disappointing and we appreciate your understanding. Thank you.

Rated 5 out of 5 stars

Fast and quality

Statrys service is really reliable and fast providing. Definitely recommend for cooperation.

20 November 2023
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Reply from Statrys

Thank you for the kind review Jae! Glad to hear you were happy with our company registration service! Much appreciated

Rated 4 out of 5 stars

Very attentive

Very fast response on problems. Easy to handle.

9 November 2023
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Reply from Statrys

Thanks so much for your kind review! Very much appreciated and we look forward to working with you for many more years to come.

Rated 5 out of 5 stars

The best payment provider I used so…

The best payment provider I used so far. Quick professional onboarding, clear interface and user flows, everything is on place, good reports. Nothing to complain about. Strictly recommend to use for the international business!

20 November 2023
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Reply from Statrys

Thank you for the kind review Arif. Super happy to hear that you are having a positive experience with us. Look forward to working together for many more years ahead!

Rated 5 out of 5 stars

Wonderful customer service.

From First day we made contact, it is been a great experience working with Statrys Staff, for both sectors banking and secretary management.
they have been very transparent about the cost and the service to be provided . I'm very please with level of customer service provided not only they are professional they are with us step by step in the process of the service requested.
thanks to the whole team that Im dealing with.

13 November 2023
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Reply from Statrys

Glad to hear you're happy with both of our services Lotfi. We have shared this with the relevant teams and they're very grateful for your wonderful review

Rated 5 out of 5 stars

Great great service

Great great service , very convenient to work with , I wish I can open privet account

10 November 2023
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Reply from Statrys

Glad to hear you're happy with our service Itay! And we will definitely keep you posted if and when we can offer personal accounts as well.

Rated 5 out of 5 stars

Great experience

Thank you very much to the whole Statrys Team ! Amazing support, quick, efficient and helpful. I'm really glad to have chosen Statrys.

Thank you very much !

27 October 2023
Statrys logo

Reply from Statrys

Thank you so much for the kind words Gael! We're super happy that you're having positive experience with us.

Rated 5 out of 5 stars

I would highly recommend Statrys

I would highly recommend Statrys. Creating a business account and registering my business was a pleasant experience for me. Customer support representatives and account managers are excellent.

20 October 2023
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Reply from Statrys

Glad to hear you were happy with our company creation service Dipak! Your review is much appreciated

Rated 5 out of 5 stars

Value for money

I saved much time and money and didn visit HK, because they know the essentials and offered a package with secretary service and address. This is a must and you anyhow will need to outsource if it is a shell company.

12 October 2023
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Reply from Statrys

Thank you very much for the review. Happy to hear you had a great experience with our company secretary service team!

Rated 5 out of 5 stars

Amazing support team

Pear and the entire Statrys support team are incredible. Statrys support is always very fast and effective. I definitely recommend Statrys.

12 October 2023
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Reply from Statrys

Thank you so very much for your kind words to Pear and our support team! Glad to hear you're happy with our customer support service and we look forward to being of your assistance for many more years ahead.

Rated 5 out of 5 stars

Always got quick answers and help

Always got quick answers and help. The platform is very easy to operate

4 October 2023
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Reply from Statrys

Thank you so much for the kind review. We truly appreciate it and we look forward to continuing to be of your service.

Rated 5 out of 5 stars

The best way to incorporate in HK with a bank account

I have been very pleasantly surprised by the experience as a whole. Everyone I have communicated with has been polite, responded quickly and every issue solved in a short amount of time. The app and website work seamlessly. All around a great product that I have already recommended to friends.

1 September 2023
Unprompted review
Statrys logo

Reply from Statrys

Thank you very much for the kind review. We're happy to hear that you're having a positive experience with our service as well as our platform. And we truly appreciate you recommending us to your friends!

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